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Find a Location

Professional Debt Mediation, Inc. has 1 locations, listed below.

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    Business ProfileforProfessional Debt Mediation, Inc.

    Collections Agencies

    Additional business information

    Additional Info:
    The Bureau has requested basic information from this company. The Bureau has not received a response.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    201 complaints closed in last 3 years

    90 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8657 Baypine Rd STE 201, Jacksonville, FL 32256
    BBB File Opened:
    5/12/1998
    Years in Business:
    26
    Business Started:
    2/1/1998
    Business Incorporated:
    11/1/1997
    Type of Entity:
    Corporation
    Additional Contact Information

    Fax Numbers

    • (904) 398-7748
      Other Fax

    Industry Tip

    BBB Tip: Understand consumer rights when it comes to debt collection

    Customer Complaints

    201 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/05/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Called to settle debt with a third party that had hired Professional Debt Mediations to mediate the debt. Professional Debt Mediations has not been able to make contact by phone or email with the original debtor. This debt is causing my family not to obtain housing.
    Read More

    Customer Reviews

    12 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Leon B

    1 star

    07/23/2024

    Called to finalize a one time credit card authorization form, and the phone call was disconnected twice before I got through. So on the third try, I got through and I asked is there something wrong with your phone line and the agent there said apparently not, we're on the phone now and he said hurry up because I have stuff to do. I felt that was rude of him really to push me off the phone making an excuse for a problem on there side of the phone line, and I told him that is was being recorded and he said I don't care what you do with any recording that you may have, and he also said after that am going to let you go now, I was just thinking that we have been on the phone for less than 3 minutes. Very unprofessional for people trying to settle debt. I would not recommend this business firm to be used. Asked to speak to a manager and no one could be found, that he is on the phone right now leave a message at ext ... , I said pretty much I would wait to be connected and the higher up on the phone said bye now like every thing was settled with the way I was spoke to. Just a bunch of games to be played when someone disrespects you on the phone for a company that hires employees with a low self esteem looking to **** good wages for poor service.

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