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Find a Location

Vacation Villas at Fantasy World has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Vacation Villas at Fantasy World

      5005 Kyngs Heath Rd. Kissimmee, FL 34746

    • Vacation Villas at Fantasy World

      1051 Shine Ave Myrtle Beach, SC 29577-1501

    • Vacation Villas at Fantasy World

      5005 Kyngs Heath Rd Kissimmee, FL 34746-5574

    Business ProfileforVacation Villas at Fantasy World

    Management Consultant
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    9 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Vacation Villas at Fantasy World has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Vacation Villas at Fantasy World

        5005 Kyngs Heath Rd. Kissimmee, FL 34746

      • Vacation Villas at Fantasy World

        1051 Shine Ave Myrtle Beach, SC 29577-1501

      • Vacation Villas at Fantasy World

        5005 Kyngs Heath Rd Kissimmee, FL 34746-5574

      Location of This Business
      5005 Kyngs Heath Rd., Kissimmee, FL 34746
      BBB File Opened:
      3/2/2006
      Years in Business:
      18
      Business Started:
      3/2/2006
      Type of Entity:
      Corporation
      Alternate Business Name
      • Fantasy World Resort
      Business Management
      • Diana Cherveny, General Manager
      Contact Information

      Principal

      • Diana Cherveny, General Manager

      Customer Contact

      • Diana Cherveny, General Manager
      Additional Contact Information

      Fax Numbers

      • (407) 396-6737
        Primary Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      11 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/01/2024

      Complaint Type:
      Order Issues
      Status:
      Answered
      I am writing to file a formal complaint against Fantasy World, regarding my timeshare ownership. I am seeking assistance in relinquishing ownership of my timeshare due to financial constraints and misrepresentation of prices and services during the presentation. I have owned this timeshare for several years and have never been afforded the opportunity to use my week. I have paid all my maintenance fees on time and in full. Now I am being given yet another assessment fee for Hurricane *** which I have already foolishly already paid. (*** happened two years ago). Why are they asking for more money, I already paid it once and now they want to get paid again. I have limited financial resources, which makes it impossible for me to afford this timeshare purchase. The prices and services described to me during the presentation were severely misconstrued. I was not given the opportunity to confer with anyone about this purchase. Putting any more money towards this timeshare would be foolish and would only add to my ongoing burden. I kindly request your intervention in this matter to ensure a fair and equitable resolution. I am seeking to be relieved from this timeshare obligation and have the contract terminated. I appreciate your attention to this matter and kindly request that you take prompt action. Your assistance in resolving this ongoing burden will be greatly appreciated. I want monetary compensation for the times that my week was rented out due to my nonuse. I want totally out of this contract!
      Read More

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      noelle c

      1 star

      06/21/2024

      Vacation Villas is the biggest financial mistake my parents ever made. They can no longer afford the ownership because of the never-ending assessments and maintenance fees. They called and asked if they could relinquish ownership and were immediately told no. I have read there are options but none were offered. Please advise if anything can be done to Zero give back not sell to release my elderly parents of the criminal financial burden.

      Vacation Villas at Fantasy World Response

      06/24/2024

      The original submission by ************************** did not have enough information for us to locate the account in question. We responded on June 21 asking for additional information. Upon further review the inquiry is about a different resort that ours. This information was forwarded to ************************** on 6/24/24.

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