Customer ReviewsforTubular Building Systems, LLC

I just want to express my gratitude to you and your team for all you've done to realize my dream. The entire team exceeded expectations to guarantee a seamless and efficient building installation. The installation crew was punctual, immediately getting down to business, and exhibited professionalism, politeness, and courtesy. They dedicated time to educate me on the building's care and upkeep. Lisa and Andy were instrumental behind the scenes, ensuring everything was prepared and on schedule. I couldn't be more pleased at this moment and simply wish to say thank you.

We sincerely appreciate your review and for you allowing us to be a part of your building process. We are glad that your experience with the team has been good and we hope that your building not only meets your needs but also allows for many wonderful experiences in the future. Sincerely,The TBS Family

Super team of experts working to insure your building project is a success. I am extremely grateful and satisfied with the design and construction of my building. Cudos to the entire team.

We are so happy to hear that you have enjoyed your building and that the process was a good experience for you. We will make sure that the entire team knows of your satisfaction. Thank you for allowing us to be a part of your project. We hope that you enjoy your building for many years to come. Sincerely, the Tubular Building Systems Family.

Worst company to do business with I would never use them , they are only there to take your money and nothing else there service ***** and they lie so go somewhere else to buy a building one that will last more then a year.the star rating is a zero

This customer contacted us with a concern that their steel was moving, we listened to their concern and we explained to the customer that it was not in the nature of steel to move without an outside influence being applied such as heat or an external force. I asked the customer if they had any evidence of the steel moving a measured amount over a designated period of time or if there was any evidence on the steel itself that it had moved, such as cracks in the weld seam or stress marks. The answer to all of the questions was no, they did not have any evidence or indicators; the only thing the customer could offer was that they heard a noise. We take our customer's concerns seriously, but unfortunately without any evidence of a structural change it is impossible to respond in a way that satisfies this individual's concerns.

Tubular Building Systems erected a 30x50ft metal building on May 6-7th 2024 on my property. Upon completion I inspected the building and found 8 of my *********************************** the lower truss member bends. I brought this to the attention of the ******* and asked for management to contact me immediately so I could discuss my concerns. I withheld final payment until repairs are complete. One week later ******************* (owner) called and said this is a common occurrence and he had engineering to support the integrity and strength of the trusses and they are not comprised. He said he would provide a copy of the report to prove this and I have yet to receive (2 weeks have passed). I again reached out to ******************* to please contact me because I have a solution to repair the trusses in question and he has not bothered to listen to me. Instead, I received a Notice to Owner with intent to lien letter. I am a former certified welder by trade, and a current licensed builder and have knowledge of metal integrity. The truss component in question has 22 bends, 11 of those bends have tears beyond the welds. I have returned to ******* Building (distributor) for TBS and inspected their 30x40 model and no tears appear in the trusses. I spoke with **** (sales manager of *****) and he was shocked about the trusses and said they definitely needed to be repaired. I also inspected 4 other buildings similar in size in my surrounding area and also found no tears. I don't believe this is a common occurrence. I find TBS in breach of contract for refusing to stand behind this product and provide a sound structure. I cannot occupy a building that is unsafe when we are headed into hurricane season. I will gladly pay the remainder of my bill once TBS makes the appropriate repairs to my defective trusses and I am satisfied, but the owner has made no attempt to do so. At this point I am moving forward with an independent engineer and attorney to seek resolution to this matter.

I spoke with ******************** about his concerns and explained to him that this issue has been reviewed and evaluated by licensed professional engineers in the past and that PE Letters have been provided previously. After review and evaluation the licensed professional engineers concluded in part "2-1/2"X2-1/2"-14ga with tear is adequate for compression" and "2-1/2" X2-1/2"-14ga with tear is adequate for tension". I advised ******************** that I would have a current PE letter prepared and that as soon as the engineers had it completed that I would provide it to him. I am sure that ******************** is well intended, but he is not a licensed professional engineer and he is certainly not the engineer of record; which is why I have encouraged him to wait until the Engineer of Record was able to complete their evaluation and PE Letter before having any discussion about what, if any modifications should be made.

We ordered two carports and we got them installed in less than the qoutes time frame. The crew they sent out was fast, proficient and clean. We have had a few other companies come out and do carports for us but none have compared to this company! Would definitely recommend and use again.

Thank you for your recommendation and the opportunity that you provided TBS to be a part of your project. We hope that you get many years of enjoyment and use from your two carports.

I purchased a 30' x 40' shed from Tubular Building Systems. The building was completed on 2/20/2024. The crew that arrived to install the shed was very professional and courteous. They completed the build in 2 days as advertised. The building itself seems well built and looks amazing. The team leader, ******************** made sure I was completely satisfied with the building before he wrapped up. He walked me through the entire building, verifying all the doors, windows and rollup doors functioned perfectly before he departed. He answered all my questions to my satisfaction. It was a great experience with zero issues. I will definitely use them again if needed.

We are grateful for the opportunity that you provided us to be a part of your build process and are pleased to hear that your experience went so well. We hope that your building serves you well for years to come. Again, thank you for allowing us to be a part of your building.

I purchased a 20' x 20' carport and I'm 100% satisfied with the price, work, and customer service. I live in a small town in north central *******, and the price was far better than I could have gotten here. The team from ********* came here to put the carport in and they had it finished in an afternoon. The only negative was that there was a 6-week delay from the time I purchased it until they put it in. I'll just assume that means they were busy with other satisfied customers, however. All in all, a great buy!

We are grateful for the opportunity you provided us to work on your project and really appreciate your patience in working with us on your installation. We hope you enjoy your building for many years to come. Thank you for taking the time to post a positive review.

Bought a large steel building from this company. Very pleased with the overall product and the installation of the building. The crew worked from sun up to sun down and got the job finished promptly and professionally.I got exactly what I asked for.

Thank you very much for taking the time to submit a review. We appreciate you giving us the opportunity to participate in your project and we are pleased to hear that you are happy with the how the process went and how the end result turned out. We hope that you will continue to enjoy your building and get a great deal of value and use from it.

Purchased a 28 x 30 garage from these guys. The experience was awesome! Everyone, from the Sales Person all the way through scheduling and installation was knowledgeable, kind, professional, accurate, timely and thorough. Would definitely use them again!!!

Thank you for allowing us to be a part of the team to provide you with your building; we are grateful for the opportunity to have participated in this project and we hope that you enjoy it for many years to come.

********** was very impressed with the install crew that installed my building. They worked through rain and heat and never compromised quality. Had it built in two days, amazing crew! Bought my shed through Keen Buildings and was very satisfied with both companies. I would not hesitate to use either company again for any of my building needs. Thanks for a good well done!!!

We appreciate the opportunity that you provided to us to participate in your project. Thank you for acknowledging the efforts of the men that worked to install your building; your recognition means a great deal. You have been a pleasure to work with We hope you enjoy your building for many years to come.