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            • Pologize

              10812 NW 6th Ct Miami, FL 33168-3259

            Business ProfilePologize

            Clothing

            Contact Information

            10812 NW 6th Ct

            Miami, FL 33168-3259

            Visit Website
            Email this Business
            (833) 266-5083

            Customer Reviews

            1/5

            Average of 15 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            100 complaints closed in last 3 years

            14 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

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            Business Details

            Location of This Business
            10812 NW 6th Ct, Miami, FL 33168-3259
            Email this Business
            BBB File Opened:
            8/20/2019
            Business Management
            • Customer Service, Manager
            Contact Information

            Principal

            • Customer Service, Manager

            Customer Contact

            • Customer Service, Manager
            Additional Contact Information

            Email Addresses

            Website Addresses

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            Customer Complaints

            100 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            06/03/2024

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            I ordered a polo shirt (order #******) on 12/21/2023. I paid $66.98 on my credit card. I made several attempts to contact the company to update me on the status of my order and in April they informed me that they dont have that particular item in stock and offered me a gift card to purchase any other item for the same amount $66.98. I accepted and on 04/11/2024 I ordered an other polo shirt (order # ******). I contacted them and asked them as to why the order is not fulfilled I found their answer unsatisfactory talking something about their warehouse. I have requested a refund so far nothing happened. At this point I am tired and do not want to deal with their excuses. Please feel free to contact me if there is any questions I can answer. I thank you in advance for any assistance you can provide regarding this matter.
            Read More
            Read 99 More Complaints

            Customer Reviews

            15 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Mark G

            06/12/2023

            My order was first placed on March 19 2023 for 4 different products (modern & long sleeve shirts) including a shipping protection fee. I was informed that there would be a 12 business day delay on fulfillment due to them moving warehouses.I made my 1st complaint to customer service on April 11, 2023, 15 business days after my order was placed. However, despite the wait, I was still not provided a tracking number. **************** informed me that I would be provided with it as soon as possible, as they were apparently still working on my order.I made my 2nd complaint, on May 2, 2023, 30 business days total after my order was placed. No further detail was provided about my order. **************** stated that they required further identification in order to go forward with my order. They requested that I send a copy of my government-issued ID (e.g. passport, driver's license, etc), in order to confirm my identity. This is an outrageous request, as it is an extremely high-risk request, to send official IDs over media, due to the risk of hacking. Ultimately, the company has my money (my part of the transaction has been completed) and they still have yet to provide me with the product I paid for.Our goal is to now be able to cancel my order and receive a refund of the money I had given for my order.
            Read 14 More Customer Reviews

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