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Lennar Homes, LLCHeadquarters
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Reviews
This profile includes reviews for Lennar Homes, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 381 Customer Reviews
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Review fromJim C
Date: 02/22/2023
1 starJim C
Date: 02/22/2023
Visited the parc in Marlboro three times with showroom locked stating open!!! No additional signage. The last time a gentleman opened door n said we are closed n shut door. Called main number n was told they are closed because phase 1 sold out. Asked why there was no signage or update on website n got no reasonable reply. Poor customer service we.Lennar Homes, LLC
Date: 02/25/2023
Thank you for taking the time to share your feedback with us and we're sorry we missed you. Your feedback is very valuable to us as we strive to be better. I've sent this to leadership for them to review and put measures in place to ensure it doesn't happen again.Review fromRonald D
Date: 02/15/2023
1 starRonald D
Date: 02/15/2023
Stay away from Lennar. The warranty process is painful. They take forever to get back to you on anything. I'm talking weeks. We got an inspection at the 11 month ***** There was some damage to the roof shingles. You can tell someone damaged it because they did a bad job trying to fix it. We believe it was from the solar panel installation which Lennar requires. However, customer service says it's our solar company and we need to contact them. Wait a minute. You choose the solar company, not us. Are trees in the backyard are dead and have been dead since we moved in. Again, customer service says they are fine. ******************** will not fix anything and plans to run out the clock on the warranty. We will never buy a Lennar built home again.Lennar Homes, LLC
Date: 02/16/2023
Thank you for taking the time to share your experience of getting items resolved with us. Im sorry you arent satisfied with the way your items have been handled. I opened a Corporate Case for you and notified upper management to review and assist in addressing.Review fromprasanth c
Date: 02/15/2023
2 starsprasanth c
Date: 02/15/2023
home is okay. since my subdivision is new, the board for association is still with lennar and the set of rules that board made/has are barbaric and they denied my requests to install solar and sprinkler systems on my home. doesn't seem fair to deny with a reason saying once the board is handed over to the members a new request can be made. wish i lived in 1980's with their stupid rules.Lennar Homes, LLC
Date: 02/16/2023
Thank you for taking the time to share your feedback with us and I'm sorry you feel this way. I've opened a Corporate case for you and notified upper management to review and assist.Review fromAndrew K.
Date: 02/11/2023
1 starHorrible Company and people running it. They do not care about their customers, employees or trade partners. If you are in the market for a new home, I would recommend looking elsewhere, unless you like shoddy, overpriced homes with the cheapest materials used possible. Good luck if you have any warranty items , they will give you the run around and always have a reason for not preforming. STAY AWAY!!Review fromBernadine M
Date: 02/10/2023
1 starBernadine M
Date: 02/10/2023
Lennar has been a nightmare. They had our driveways painted red which was fire code suppose ably but come to find out if was not that case we just needed signs to come to code and the curbs were overkill by Lennar. Now they want a directory monument to make our beautiful neighborhood to look like an apartment complex. They lied about what the community will look like and left out these details and the future easement details. *********** is not very well built either. The stucco is starting to crack. They did not seal my toilet in my master correctly. The master shower has rust and this is only 2 years old. THE CARPET IS UGLY and is new they did not allow us to place wood at our own cost. The tile in the master bathroom was crooked and thank GOD because when they took out the toilet to replace the tile MOLD was found and the contractors took forever to come and fix that MESS. The tiles throughout my home was not sealed and after numerous fights with Lennar they did this but STAY AWAY. They take short cuts and will come back a fulfill stuff they left out during sales.Lennar Homes, LLC
Date: 02/14/2023
Thank you for taking the time to share your feedback with us and I apologize for any inconvenience you may have experienced. I've opened a Corporate case for you and notified upper management to review and assist.Review fromVenkat A
Date: 02/10/2023
1 starVenkat A
Date: 02/10/2023
Watch out people, who intend to purchase home for Lennar. Very bad service. Their only intention is to cheat customers. I had a pretty bad purchasing experience where I was sold a newly constructed home with more than 50 open items (some very serious issues). I was forced to close the home by threatening of legal consequences and promises to fix within one month. They started addressing some of the issues only I placed a complaint in BBB previously, and still, they did not resolve one major issue related to damaged kitchen cabinets. Warranty expired and they are now refusing to assist/replace or compensate. I am not surprised their rating is 1.17/5 in BBB, and should have checked before purchase, and now I regret. Please avoid them and go with a local builder instead.Definitely agree with sentiments of previous comments. LENNAR IS BAD. AVOID THEM AT ANY COSTLennar Homes, LLC
Date: 02/14/2023
Thank you for taking the time to share your feedback with us and I apologize for any inconvenience you may have experienced. I've opened a Corporate case for you and notified upper management to review and assist further.Review fromNina G
Date: 02/08/2023
5 starsWe are really happy with Lennars new build home. Maybe is not a million worth quality but everything looks great, we had no issues with structural, pipes or anything. We love our home.Review fromtammy k
Date: 02/03/2023
1 starDo not purchase from this Lennar , They do not care they took advantage of my 85 year old dad and my disabled sister , Our closet bedroom door fell off bruised my legs , Our front windows need blinds patio needs blinds ,, It has been a night mare they have stressed out my Dad and even me now I cant breathe had to go to a Doctor myself . Gave us a dryer that has dents , left our home un painted and stucco off of home ,, many more things wrong as well .. DO NOT BUY A HOME FROM LENNAR ******* FOR SURE THEY LIE TO THE CUSTOMERS TAKE THIER MONEY AND SPIT ON THEM . *****Review fromMaria B.
Date: 02/03/2023
1 starMaria B.
Date: 02/03/2023
This has been a nightmare. The quality is so poor! I would never recommend buying a Lennar home. The list is too long for me to take the time right now because I am so frazzled. I feel like Im in a 20 yr old house and its less than a month. I wished I read reviews before buying.Lennar Homes, LLC
Date: 02/03/2023
Thank you for taking the time to share your feedback with us and I apologize for any inconvenience you may have experienced. I've opened a Corporate case for you and notified upper management to review and assist.Review fromKayla
Date: 02/02/2023
1 starCheaply built, TERRIBLE customer service, do not recommend them at all!! We moved into a home in a subdivision they are still building in and the workers are so messy and don’t care. I had a huge chunk of metal go through my tire a couple weeks ago. I contacted Rausch Coleman only for them to ignore me because I wasn’t interested in buying. Leslie who works for Rausch Coleman told me she would see what she could do and has ignored me since. The home we are in has such poor craftsmanship it blows my mind. Never never buy a home built or sold buy them unless you want to dump gobs of money into a brand new house. I’m extremely disappointed in them in every way possible.
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