Reviews

Review Details

• Review fromAlexis C

  Date: 05/15/2025

  1 star
  Please do not be fooled by this company. They robbed me and many others. Very shortly after my flights were booked I received an email saying that the airline cancelled one of my flights. Mytrip agents insisted the refund request was sent to the airline. After contacting the refund department of the airline with specific ID info they said they never received such requests and in fact warned me of this company. It has been one year and still nothing. Apparently, they SCAM every other person- so to appear 'legit'. It has been a very disheartening experience to be robbed of several hundred dollars and I wish to warn others.

• Review fromDominique B

  Date: 05/06/2025

  1 star
  WORST EXPERIENCE EVER!!! I would give a 0 star if I could!!! I booked a round trip through this company and was informed that with my layover I will need to lay for my checked bag twice!!! During my departure I had the same layover with the same airlines and didn't have the cost but on my return flight was informed I would need to pay since MyTrip and the airlines booked two flights instead one. Talk about hidden fees and lack of communication on both parties behalf. TAKE MY ADVICE AND DON'T BOOK WITH MYTRIP!!! THEY ARE NOT WORTH THE HEADACHE. #RIDICULOUS

• Review fromMichael S

  Date: 04/22/2025

  5 stars
  Excellent website easily accessible no problem booking flight will definitely use in the future

• Review fromashley j

  Date: 04/20/2025

  1 star
  This business is a ****. I received an email less than 24 hours before my flight telling me that they were having an issue with their system and basically delegated responsibility onto me to verify my trip, etc. Come to find out, our flight was changed months ago and I was NEVER made aware. Instead, the airlines said they emailed me but had an email that I never provided. My Trip took no responsibility for any of it and a week later, for our flight home, I got the same email from them regarding their system being down... I honestly think the have these emails scheduled at all times to wipe their hands clean and pawn off their jobs onto the customers who have essentially paid them to do the job they become responsible for. Never again. BUYER BEWARE. I sat on hold for 20 minutes while someone "tried" to help only to tell me I'd have to call the airline. They do nothing.
  

• Review fromAndrea R

  Date: 04/18/2025

  1 star
  Im extremely disappointed with this platform. I accidentally misspelled one letter in my name and was told it would cost $44 just to fix it. Thats outrageous for such a small errorespecially when Ive made similar corrections for free directly with *************** in the ******* make things worse, I was told someone would call me, but the call came from a UK number at 8:00 AM, which I didnt recognize and assumed was spam. Then I got an email confirming the charge of $44 to fix one letter.This whole experience has been frustrating, and honestly, I wont be using this platform again. Charging nearly $50 for a simple name correction feels like taking advantage of customers.

• Review fromBen G

  Date: 02/20/2025

  1 star
  I mistakenly book a leg of my flight that is normally up to 3 hours, with a 21 hour flight due to an overnight layover. After waiting close to an hour in chat to be told that I had to contact another airline. Needless to say, I am still stuck with the 21 hour flight from Albuquerque to Phoenix.

• Review fromElla R

  Date: 02/12/2025

  5 stars
  I easily booked my flight using this website so I have no complaints.

• Review fromCarlos H

  Date: 02/04/2025

  1 star
  One or ill say the worst online company to book a flight with i booked a flight back in May 2024 for a round trip ****** to ********* to ****** i had to canceled my returned in august & was told they have to charge me cancelation fee of ******* & ill get a refund of ******* within 6 to 8 weeks is been 6 months already & still have not recived anything moving forward this became now personal & a challenge to me im going to sue them if anybody read this & like to help or pursue with a law *** please contact me at ******************* im located in ********, *** this need to stop & someone should pay what they have done to people

• Review fromAyden L

  Date: 01/30/2025

  1 star
  I never booking flight tickets through ************************ anymore, i book flight tickets 1 month ago, no any notice email regarding cancel flight or refund. When i checkin my name not on the flight. I call talk with mytrp supervisor on thu 01/30/25 3:00pm she not take any responsibility and support. She push there duty back to breeze airway. Why she here for what. She cannot settle anything. Dont bbok flight tickets through mytrip websitevery risky

• Review fromSonia R

  Date: 01/15/2025

  5 stars
  Excellent and prompt service! Truly appreciated their competitive prices and seamless booking process.