Business ProfileforFlorida Modular Homes

One star is too much but required. Looking for a quick build process, I purchased a pre-built modular home called the Crescent from Florida Modular Homes on 08-25-2021, relying on an email from their salesman that stated The Crescent I can sell and be done in 4 months. We were finally given authorization to move in on June 29, 2023. Allowing for a 2 month lot re-permitting issue, the 4 month build took 20 months, almost 2 years. Since the home was pre-built, there were no supply delivery issues.The build process was a disaster. For example, the septic tank was buried incorrectly and popped completely out of the ground 3 months after installation. Other major issues: hot water not working in the master shower and wasnt fixed until we complained 5 times, windows not installed correctly, exposed nail heads, no transition strips from wood floor to carpets throughout the home, etc. In fact, we had a home inspector inspect the property who found 3 safety defects, 6 minor defects and 18 marginal defects. A repeated inspection 2 months later found 6 issues resolves and 21 unresolved.The contact called for a base price and an individual up to (maximum) additional cost for 9 site improvement costs. Florida Modular apparently interprets that as being able to use overages in one up to cost line item against others where the cost was well below the up to cost. The final straw was the last construction draw where Florida Modular insisted we not only pay the maximum up to cost but also pay them $5,000 over the base contract price because hey had construction overruns (with no change orders). It cost us $3,500 in attorney fees to reach a barely acceptable alternative to a full arbitration and get moved in to our home a year and a half late. I would suggest avoidance of Florida Modular at all costs.