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Find a Location

EForms.com has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • EForms.com

      301 W Platt St # A322 Tampa, FL 33606-2292

    Business ProfileforEForms.com

    Legal Forms

    At-a-glance

    Customer Reviews

    3.3/5stars

    Average of 76 Customer Reviews

    Customer Complaints

    36 complaints closed in last 3 years

    21 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    eForms.com is an online legal database for free legal forms and templates. We are a technology platform that has democratized access to legal templates in all fifty states.

    Products & Services

    We offer all of our forms as free, blank downloadable templates and various premium plan options for those customers that wish to utilize our form-filling software.

    Business Details

    Location of This Business
    301 W Platt St # A322, Tampa, FL 33606-2292
    BBB File Opened:
    6/4/2020
    Years in Business:
    8
    Business Started:
    6/26/2016
    Business Incorporated:
    11/1/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Electronic Forms LLC
    Business Management
    • Mr. Michael Diogostine, Manager of Operations
    • Mr. Jonathan Drago, Manager of Customer Support
    Contact Information

    Principal

    • Mr. Jonathan Drago, Manager of Customer Support

    Customer Contact

    • Mr. Michael Diogostine, Manager of Operations
    • Mr. Jonathan Drago, Manager of Customer Support
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    36 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/03/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    On June 17 I signed up for a FREE account with this company. I downloaded a few forms for a school project, that were supposed to be free, and have not used the account since then as this was a one off thing I needed to accomplish. On June 27 I get charged $49 for a paid membership I don't remember signing up for and never received any notification I would be charged, never received an email stating I had signed up for this account (I must have done it by mistake) and was just suddenly charged $49. I tried to claim via PayPal and the company lied to PayPal (telling them they cancelled my account, which they did not, I did this myself) and using the justification that on June 17, before I had even been charged, I downloaded 2 forms therefore I had used the service that I was not billed for until 10 days later. Due to their lies, ****** rejected the claim to refund my money. These are very shady and manipulative business practices. I just called the company directly and asked again for a refund, and they refused to help me because I had filed the dispute. They screenshot EVERYTHING, every login, as if they are constantly on the defensive and ready to protest anything with a customer.At this point I just want a refund of my $49 for a product I do not want, need, and cannot use. They can see that I have not used the account at all since the charge, since they already were more than happy to screenshot my login history.
    Read More

    Customer Reviews

    76 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Morgan G

    1 star

    07/10/2024

    They charged my card without notification. This is a scam site that grabs money involuntarily from you.

    EForms.com Response

    07/11/2024

    We are respectfully requesting that this review be removed or amended as it was left in error by the reviewer. This reviewer contacted our customer support department via email yesterday, July 10, 2024, claiming they didn't know what the charge was for. They threatened "legal action and to leave negative reviews to online review sites."

    Our support agent replied to the reviewer's email, explaining what the charge was for, canceling the subscription, and processing a refund for the charge as a one-time courtesy. The reviewer replied to our agent's email, apologizing profusely, realizing it was something they needed, and asked to reactivate the subscription. 

    We ask to please have this review removed from our business profile based on the reviewer's admitted error.

    Local BBB

    BBB of West Florida

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