Business ProfileforAtlanta Community Services, Inc.

Atlanta Community Services (ACS), on 2/5/2024 posted the JAN 2024 monthly ************** *********************** financial report on its Association portal on its website where it remained for over two weeks. The following homeowner information was released that should not have been as it shamed delinquent homeowners, violated the Federal Fair Debt Collection Practices Act and opened the Association to liability:-Names, addresses, and amounts delinquent of current homeowners who are delinquent in their accounts.According to the Associations attorney, Providing the names or other identifying information of delinquent owners can open an association up to liability and it is best to be avoided if possible.According to the Associations attorney, it would be a violation of the Federal Fair Debt Collection Practices Act for the managing agent to provide records detailing delinquent owner information.According to the Associations attorney, the publication of the names and other material information of delinquent owners can potentially give rise to claims of libel or defamation of any of the associations information is incorrect or if the amounts are in dispute.Also released by ACS in this report:-Names, addresses, amounts, and email addresses of homeowners with a credit balance Some of these homeowners requested email address not to be released.-Attorney invoices involving delinquent and non-delinquent homeowners and their confidential issues This could eliminate client/attorney privilege.The actions of ACS in releasing confidential information and keeping it available for over two weeks to the entire Association placed the Association in a very negative light with the public shaming of delinquent homeowners and the potential liability resulting from its actions.

The ***** of ********* (*****) of ************** ****************************** is writing to inform you of an inadvertent release of data involving certain owners who are shown on the Associations records as being delinquent in their assessment payments.On February 5, 2024, the Associations manager, ACS, in uploading the 2024 ***** financial package to the homeowner portal, inadvertently also uploaded a file that listed the names, unit numbers, balances, action taken and status notes for all delinquent owners in the ************** Condominium. Upon learning of this inadvertent disclosure, the Association immediately removed the delinquency information from the portal. Therefore, the delinquency information is no longer accessible.Please note that the information disclosed only affected delinquent owners. Additionally, the homeowner portal is password restricted and is therefore only accessible by Association members and approved individuals. Accordingly, the information may have only been available to other Association members for a brief period of time and in any case also included ****************** information about the Association. Nevertheless, the ***** and the Association deeply regret this unfortunate incident and sincerely apologize for any confusion this issue may have caused.