Customer ReviewsforAlbertsons Companies, Inc.

One of their subsidiaries store number 2693 in ********, ************ had three rude employees who think its OK to belittle a disabled person and put their safety in danger this including blocking a sidewalk with shopping carts between their business and another. They think people getting off the bus are not at risk of getting hit by cars going around potholes in the parking lot, so store 2693 since I am banned from for no good reason will receive an F rating. I need to close down. Albertsons and Acme are in deck so they should not even be around anymore. Let alone finding somebody to buy them out because that company should be in charge of , everything, including who comes and goes from their stores once the merger goes through if it goes through

The experience that I had at the ******************************************************* is pathetic.I had bought 2 gift cards for a total value of $150.00. Called the store that I had misplaced them and what my options were. I called first and was brushed off from the phone. I went in person and they called the director. A woman came to the front desk. I explained that on the phone I was informed to call the company directly. I called the company directly and was told to go back to Jewel and that they would call them directly and they could see what could be done. This director refused to call for me. I was told that once it's bought there is nothing that they can do. EXTREMELY RUDE with no intentions of assisting. I did not expect as a customer to be treated that way.I WILL NEVER DO ANY BUSINESS WITH *****. However, I called the customer service number to ask for the name of the district manager to report the issue that I had at this store and the woman gave me a number that opened up a case, gave me the gift card numbers and a number to call. Within a week I had a replacement for the $150 gift card. Apparently, the director at the 159th store was not aware of their policy and not well informed on the company's policies.I have never been refused for assistance from a director. I would give it a negative review if this was an option.

I'm very disappointed in my local Albertsons here in ********* ******.There has been no regular cashier's only self checkout. Asking customer service if one could be opened was ignored. Older customers and one in wheelchair were struggling with the machines. Email to the customer service one the ********************** web site get no response.The store I shop is at: **********************

On May 1, 2023, I purchased 14 ************* Gift Cards for gifts at $200.00 each at Albertsons on ******************* in *****. On June 2, I opened one of the unopened cardboard packing with the card inside. When I tried to use it the balance was at $0.00. I called the ************ Gift card phone number on the back of the card and was instructed to contact the store in which the card was purchased. I called Albertsons on ******************* in ***** and was told they could not help me. I then contacted the ************************ for advice. They advised to contact Albertsons ***************** I called the **************** twice and each time was transferred to another person, I left messages which were never returned.I took the rest of the unopened cards to my bank, Cap *** to open the remaining cards with a witness. As I opened the card packages, 4 cards were at $0.00 balance. With the first card and the additional 4 cards the total came to $1000.00 that was not on the cards. Do not buy gift cards at Albertons!

If I could rate a zero I would have! Worst customer service ever, even through chat! Unhelpful at all, rude, and situation didnt get resolved. They could care less. Instead of helping me, ********* ghosted me and stopped responding to the chat. Great job Albertsons and ******** Your customer service reflects your agency and if you hire people like that, it doesnt say much for your company.

This is a complaint against the the store at ****************************, ******.I bought 2 of ************ gift cards with total one thousand USD there on October 1st and 10th. 2022. Both have zero balance and can't even check the balance via website . They are fraud cards, I believe. I came back to this store back and forth in 3 days until I met the store manager. After hearing my case, he said he knew some cases like mine, but he can't do anything except reprinting my receipt. I don't understand why a manager doesn't take responsibility when his store sold those fraud cards. I was extremely embarrassed when my customer returned these fraud gift cards back. My reputation was ruined because of these frauds. Note: I have already emailed my complaint to ************* since October 13th, 2022. And I receive the silent from ************* until now. Should I wait more or file a small claim case to ****** Small Claims Court?