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Business Profile

Prepaid Credit Cards

Onbe

Headquarters

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61 Customer Reviews

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  • Review from Alex T

    1 star

    01/22/2025

    Worst banking experience i have ever had. Onbe and Sunrise Banks N/A are as close to a scam as legally possible.
  • Review from Robert S

    1 star

    12/19/2024

    They can't resolve a simple, obvious fraud case in a reasonable time frame and their fraud prevention office doesn't communicate at all
  • Review from Ethan L

    1 star

    12/15/2024

    Complete scam, unable to reach customer service and they have blocked my card over 5 times.
  • Review from Benjamin S

    1 star

    11/06/2024

    Virtual card was requested to the same email as a previous time, just never showed up. Called their support, just to get the runaround and suddenly it'll take 24 hours to process rather than minutes like the previous time. The card was requested due to an urgent need. ******** services was completely unhelpful, refused to listen/explain. Tried asking for a supervisor and the agent just kept repeating the same thing over and over and refusing to listen. After a few times requesting, they just hung up.
  • Review from Devita H

    5 stars

    09/21/2024

    I'd like to request a refund for the funds I should have received from ******** for a credit refund on the account I had closed 7/19/24. I'd like the funds sent to my checking account and not in the form of a check. Thank you
  • Review from Rene C

    1 star

    08/22/2024

    this company provided a digital credit card, without any notice or warning of expiration. When I contacted them to transfer my funds, they said they were gone and forfeited. They dont have a phone number, they only have a contact form. Seems shady.This sounds like the definition of theft.Stay away from Obe, Mypaymentvault, prepaiddigitalsolutions its all the same company.
  • Review from Sean G

    1 star

    08/17/2024

    Worst customer service ever! Representatives hang up on you constantly for simply questions
  • Review from Josh M

    1 star

    08/12/2024

    Scammers. They wait to send out your card right before it expires and then tell you that you cannot renew it and then they keep the money. They should be sued for being thieves. Stole $100 from me.
  • Review from Alan E

    1 star

    08/10/2024

    These people and their debit cards used for plasma places are a joke. i strongly advise not using them nor witness anyone else using the card without smacking it from their hand. i have had trouble every single time i donate plasma and get money on it, its got so bad that i buy something and it locks for 24 hrs and sometimes longer. i have called them ************************************************************************************* even online for it to fail over and over and last time it said fraud at the register and they took my card and ask for id...which i gave them and got the card back to get home and call them yet again to be told i have to wait three days and i need gas i work from my vehicle and its my bday in two days, listen do yourself a favor and the world and just toss them in the trash people.
  • Review from Jonathan P

    1 star

    06/19/2024

    Horrible experience. Card can only be used at certain olations and even then its restricted. No matter what I have done, I have lost money on each of the cards I have received from this place. All rebates, but still money I should have been able to use. A scam if you ask me.

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