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Westfield FordReviews
4 Customer Reviews
Review from Ali S
2 stars07/08/2024
Was forced to purchase a protection package and nitrogen air if I wanted to purchase the vehicle .Review from Antonio R
1 star04/30/2024
This place is a ****, they kept my 1500$ deposit and promised my truck will be delivered in 4-6 weeks. I waited 10 weeks, and asked for my deposit back. They said sure but we have to sell the vehicle first. They sold the vehicle in 1 day of being delivered with a 10k markup and still kept my 1500$ deposit. Greedy dealership ***** my moneyReview from Jesus R
1 star02/07/2024
I paid a deposit to secure a deal between Westfield Ford and my self for a **** Ranger pickup truck Saturday February 3th I confirmed picking up the truck on Monday February 5th but someone from the financing department contacted me to offer extra coverage before getting all the paperwork together which I accepted and ask him to give me the total amount to go get a cashiers check. He stated that *************************** the sales person was going to contact me with that information which never happened. Few hours later the general manager called me stating that they were not going to be able to sell me the truck because they found something wrong on it when the day of the deal they all stated that the truck was a certified vehicle that passed over a 100 inspections and that was one of the reasons of the high price but since it was a truck that I was looking for a while I accepted to pay the price for. However, after all this I found that the reality was that they sold the truck to somebody else when I already had paid a deposit and done everything in my end to go pick it up, Very frustrating situation and big disappointment for the poor professionalism from the sales person all the way to the general manager.Review from Barbara W
1 star04/24/2022
The last deal with **** was good on a new 2018 Ecosport. This 2021 Ecosport with 7k miles on it, I got nothing but lied to.The only issue before with Westfield was I kept asking to buy another wheel for a spare tire.They refused. Ecosport only has 4 lugs unlike most.The manufacturer has the part but aftermarket it is hard to find.I'm getting texts to bring the vehicle in, which I believe they are after the spare I paid for and made for the 2018. I put aftermarket on the 2018 and kept one.My credit is near excellent. I'm ahead on everything so why the higher interest on a used car?He lied about **** Loyalty Program cause I don't see it.I see a take advantage of an older lady ******** Women are duped by car salesman and mechanics alot unless we know all about cars It's hard for us to get good service. No won't be buying a car for a long time.These salesmen gotta be snakes
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