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Business Profile

Loans

Republic Finance, LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Republic Finance, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 168 total complaints in the last 3 years.
    • 65 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/30/2025

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Republic finance employee made and error on my contract…. My payment wasn’t never due on 1st of each month…. It was 15th of each month… I never got chance to make my first payment because they took my account down and report to debt collector… they wrongfully sent me about taking legal action against in a letter that was only mark with return address no label… after receiving debt collector letter I contacted them and made a payment of $200 trying get on payment plan because I’m having financial hardship they didn’t care nothing about that I was handle rude by the lady that answer the phone… then April 1st I get summon being sued by republic finance this is not fair to me…. I was mistreated by this company… then people they had to sue me told me I had til march 5 to replied to them and I wasn’t not notified my republic finance about nothing…. ( who open mail with just return address and no label- NOBODY)

      Business Response

      Date: 05/07/2025

      Dear BBB Complaint Department:

      Thank you for your correspondence dated April 30, 2025.  It is our goal at Republic Finance, LLC ("Republic Finance") to provide excellent customer service and we welcome the opportunity to address the concerns of our customers. Please allow this to serve as Republic Finance's response to case #23267808.  As requested by the BBB guidelines, I have left all personal identifying information, including the consumer's name, out of this response.  Instead, we refer to the consumer as "the Consumer."

      The Consumer filed a complaint with a federal regulator, the Consumer Financial Protection Bureau (“CFPB”), regarding the same matter on April 17, 2025, which is substantially the same as this complaint that she filed with the BBB. As of the date of this response, the CFPB complaint is still open. Republic Finance is actively investigating that complaint and will respond to that complaint with the CFPB.

      If you have any questions or additional information, please feel free to contact me.

      Sincerely,
      **** *****
      Compliance Supervisor

      Customer Answer

      Date: 05/07/2025


      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID 23267808, and find that this resolution is satisfactory to me.

      Sincerely,

      ***** *****

    • Initial Complaint

      Date:04/24/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I’m filing this complaint against Republic Finance for inaccurate and harmful credit reporting. The account was opened in March 2019 with an 18-month term, yet they are still reporting it as active and showing 90+ day late payments through 2025, even though I have not made a single payment since 2019–2020. What’s worse — they are falsely reporting that I’m under a partial payment agreement, which is completely untrue. I’ve made no payment arrangements or payments in years. This is a serious misrepresentation and is misleading all 3 credit bureaus (Experian, Equifax, and TransUnion). The account should have been closed long ago, yet they continue updating the balance and delinquency status, inflating my debt and damaging my credit profile. I’ve already filed a complaint with the CFPB, and now I’m turning to the BBB because this company’s behavior is unfair, inaccurate, and unethical. Because of this misleading reporting, I was recently denied a credit limit increase by ******* *** (see attached denial letter), which directly impacts my credit utilization and score. This is blocking my ability to qualify for a mortgage, despite my efforts to maintain positive credit behavior. I am requesting that Republic Finance be held accountable and that this account be deleted or corrected immediately across all three credit bureaus

      Business Response

      Date: 04/30/2025

      Dear BBB Complaint Department:

      Thank you for your correspondence dated April 24, 2025.  It is our goal at Republic Finance, LLC ("Republic Finance") to provide excellent customer service and we welcome the opportunity to address the concerns of our customers. Please allow this to serve as Republic Finance's response to case #23243532.  As requested by the BBB guidelines, I have left all personal identifying information, including the consumer's name, out of this response.  Instead, we refer to the consumer as "the Consumer."

      The Consumer filed a complaint with a federal regulator, the Consumer Financial Protection Bureau (“CFPB”), regarding the same matter on April 23, 2025, which is substantially the same as this complaint that she filed with the BBB. As of the date of this response, the CFPB complaint is still open. Republic Finance is actively investigating that complaint and will respond to that complaint with the CFPB.

      If you have any questions or additional information, please feel free to contact me.

      Sincerely,
      **** *****
      Compliance Supervisor

      Customer Answer

      Date: 04/30/2025


      Complaint: 23243532

      I am rejecting this response because:


      I do not accept this response from Republic Finance.


      The company is continuing to report this nearly 7-year-old account inaccurately and inconsistently across the credit bureaus. The account has already been deleted from Equifax, but remains on TransUnion and/or Experian, which is a violation of the Fair Credit Reporting Act due to inconsistent and harmful reporting.
      Their response avoids responsibility and offers no real resolution. This account is severely damaging my ability to qualify for a mortgage loan, and delaying action is unacceptable.
      I request that Republic Finance delete the account from all credit bureaus to ensure consistency and to stop the credit harm it’s causing.
      I’m prepared to escalate this legally if the issue is not fully resolved.

      Sincerely,
      ********* *******

    • Initial Complaint

      Date:04/10/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I opened up an account with republic finance I have been harassed over paying my monthly bill always paid my payment in forms of online or phone pays some late with paying fees harassed everyday by office about my bill my online sign to my account was blocked I was a good client paid my loan never over 30 days I always paid half and half payments and some went over time but then I caught up promised after I gotten loan I could use the equity in the loan with while I paying off I can get increase and borrow the amount back I was lied to they don't do that they charge very high interest rates and bother customers and harassed on phone sometimes 5 calls a day when they called i made payment online I paid off final payment on april 8th after call the 800 number they would call and ask my last 4 of social that I don't give out on a unsecured line since I had problems in past I believe this company harassed me in many ways thru phone over an account was paid anderson sc office is very rude not friendly and keeps u on phone on hold they called me while in cancer center multiple times and I said I can't talk I will call back with no care about me at treatment center harassed me very badly so instead of dealing with staff I would pay online I paid them forever and good . After I got the payoff from the 800 number I called and paid off my balance to and paid off loan now since then they calling me again from the anderson sc office off main street harassing me and saying I owe 2.17 now and I have to pay that I told them when I paid off account it was in full that is what they say I'm not gonna pay a fee to use my card and pay that I told them again im.at cancer center in very emotional cancer chemo treatment they don't care and no demanding I pay and have to pay that 2.17 that they said was interest after I paid I asked for full payment on phone april 8th and paid this account in full . At cancer today for chemo being told have to pay and called me 2 times

      Business Response

      Date: 04/14/2025

      Dear BBB Complaint Department:

      Thank you for your correspondence dated April 10, 2025.  It is our goal at Republic Finance, LLC ("Republic Finance") to provide excellent customer service and we welcome the opportunity to address the concerns of our customers.  Please allow this to serve as Republic Finance's response to case #23187406.  As requested by the BBB guidelines, we have left all personal identifying information, including the consumer's name, out of this response.  Instead, we refer to the consumer as "the Consumer."

      Upon receiving her complaint, Republic Finance immediately investigated the statements made therein. Additionally, Republic Finance's Regional Vice President reached out to the consumer on April 11, 2025, and was able to reach a mutually agreeable resolution with the consumer on April 11, 2025, to fulfill the desired resolution. Republic Finance considers this matter satisfactorily resolved. Republic Finance is mailing a letter under separate cover to the consumer detailing the actions taken to resolve this matter.

      If you have any questions or additional information, please feel free to contact me.

      Sincerely,
      **** *****
      Compliance Supervisor

    • Initial Complaint

      Date:04/01/2025

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Made Normal Payments. Issue on parental health and got behind on payments. Run over 10/2024, Given lawsuit as agent at Old National highway refused to send paperwork including payment catchup promise from main branch. Could not make first new payment 1/2025 as readmitted for 3 months septicemia off and on. Republic Finance filed garnishment, didn't give me chance to reply. Now I've no choice to file bankruptcy and I've had to file motion to avid lien. All could have been resolved had Republic Finance branch returned my call.

      Business Response

      Date: 04/11/2025

      Dear BBB Complaint Department:

      Thank you for your correspondence dated April 1, 2025.  It is our goal at Republic Finance, LLC (“Republic Finance”) to provide excellent service and we welcome the opportunity to address the concerns of our customers. Please allow this to serve as Republic Finance’s response to case #23139703.  As requested by the BBB guidelines, we have left all personal identifying information, including the consumer’s name, out of this response. Instead, we refer to the consumer as “the Consumer.”

      Upon receiving this complaint, Republic Finance immediately investigated the Consumer’s statements made therein.  Republic Finance has confirmed with the BBB that the Consumer’s complaint and desired resolution are outside the BBB’s purview due to the fact that it pertains to a matter allegedly involving active bankruptcy. Republic Finance considers this matter closed.

      If you have any questions or additional information, please feel free to contact me.

      Sincerely,

      **** *****
      Compliance Supervisor

      Customer Answer

      Date: 04/11/2025


      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID 23139703, and find that this resolution is satisfactory to me.

      For only the reason I expect that an actual response and not a reject answer to make themselves look good is out of the Business's capabilities.



      Sincerely,

      ****** *********

    • Initial Complaint

      Date:03/26/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My first transaction with this business was in 2021. I paid off that loan and Continue business with them. My last loan was paid off in full on February 28, 2025. I received an alert on my credit report almost a month later stating that I owe them $9. Which was completely false. The account was paid off in full. I tried reaching out to the company, to no success.

      Business Response

      Date: 04/09/2025

      Dear BBB Complaint Department:

      Thank you for your correspondence dated March 26, 2025. It is our goal at Republic Finance, LLC ("Republic Finance") to provide excellent customer service and we welcome the opportunity to address the concerns of our customers. Please allow this to serve as Republic Finance's response to case #23115151. As requested by the BBB guidelines, we have left all personal identifying information, including the consumer's name, out of this response. Instead, we refer to the consumer as "the Consumer."

      In her complaint, the Consumer disputes the way certain information regarding her Republic Finance account is being reported to the credit reporting agencies. Republic Finance immediately investigated the Consumer’s complaint, and her statements made therein. Republic Finance has honored the Consumers requested desired settlement and is mailing a letter under separate cover to the Consumer regarding the resolution of this matter.

      If you have any questions or additional information, please feel free to contact me.

      Sincerely,
      **** *****
      Compliance Supervisor

    • Initial Complaint

      Date:03/24/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am writing to inform you that a fraudulent account has been opened in my name with your institution. I am a victim of identity theft and did not authorize the opening of this account. Below are the details of the fraudulent account: Creditor Name: REPUBLIC FINANCE Opened Date: 2/1/2022 Account Number: ************* High Credit: $2,490.00 I request that you close this account immediately and remove any negative information associated with it from my credit report. Furthermore, I would appreciate it if you could provide confirmation of the account's closure and any relevant documentation related to the fraudulent activity. Thank you for your prompt attention to this matter.

      Business Response

      Date: 03/28/2025

      Dear BBB Complaint Department:

      Thank you for your correspondence dated March 24, 2025. It is our goal at Republic Finance, LLC ("Republic Finance") to provide excellent customer service and we welcome the opportunity to address the concerns of our customers. Please allow this to serve as Republic Finance's response to case #23106809. As requested by the BBB guidelines, we have left all personal identifying information, including the consumer's name, out of this response. Instead, we refer to the consumer as "the Consumer."

      In her complaint, the Consumer disputes the way certain information regarding her Republic Finance account is being reported to the credit reporting agencies. Republic Finance immediately investigated the Consumer’s complaint, and her statements made therein. Republic Finance is committed to providing the credit reporting agencies with accurate information and is mailing a letter under separate cover to the Consumer regarding the resolution of this matter.

      If you have any questions or additional information, please feel free to contact me.

      Sincerely,
      **** *****
      Compliance Supervisor 

    • Initial Complaint

      Date:03/24/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I entered a loan with Republic in January of 2025 and set up an auto payment arrangement to pay a starting payment and then a monthly payment on the 20th of each month. The account was set up for payments on the 1st of April 2025 which could result in a 19-day delinquency of my loan payments. When I discuss this issue with a Representative of Republic I was told “Mr.* **** you are two months in advance of your payments that should not make a difference”. I had to remind her that any internal audit of my account in the future would indicate that this payment did not occur on its designated date. I was then told that Republic has only three payment dates, the 1st, another date after that and the 15th. Therefore, I requested and was granted a change of payment due to the 15th of the month. Another issue that I discussed with Republic was statements made in monthly emails about my auto pay. The email would include the following statements, “Please ensure that you have sufficient funds in this payment account to satisfy your upcoming payment.” I ask Republic to resend sending me this email or remove this advisement from the email because it is received as derogatory and defamatory. I drafted the following memo and requested that it be placed in my file. “After repeatedly informing your company that the email you send is insulting, on February 25, 2025, you continue to issue insulting notifications. Therefore, as of this date your company has been placed on my spam list and blocked from access to my email address. If you need to contact me a written notification can be forwarded to my mailing address. This action has been taken to protect my health and mental stability. I don’t need nor will I allow and entity to disrupt my sanctity of life. Furthermore, should I receive any notification in my mailing address that continues to violate my privacy, that information will be forwarded to the United States Postal Service, and the Better Business Bureau.

      Business Response

      Date: 04/07/2025

      Dear BBB Complaint Department:

      Thank you for your correspondence dated March 24, 2025.  It is our goal at Republic Finance, LLC ("Republic Finance") to provide excellent customer service and we welcome the opportunity to address the concerns of our customers. Please allow this to serve as Republic Finance's response to case #23103475.  As requested by the BBB guidelines, I have left all personal identifying information, including the consumer's name, out of this response.  Instead, we refer to the consumer as "the Consumer."

      In his complaint, the Consumer states that he has requested Republic Finance cease sending emails and letters regarding his account going forward. Upon receiving this complaint, Republic Finance investigated this matter immediately and removed the Consumer’s email address from his account. Additionally, Republic Finance has notated the account to reflect his request that Republic Finance not mail him going forward regarding this debt. We consider this matter resolved.


      If you have any questions or additional information, please feel free to contact me.

      Sincerely,
      **** *****
      Compliance Supervisor

    • Initial Complaint

      Date:03/19/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This is my formal request to address and resolve the unauthorized accounts that are currently listed on my credit report. These inaccurate entries have significantly impacted my FICO score, leading to a noticeable decline that has caused challenges in maintaining my financial standing. I am reaching out to your office with great urgency and respectfully requesting your assistance in rectifying this matter. REPUBLIC FINANCE ACCOUNT no.: 769900006 DATE OPEN: 01/01/2023 BALANCE: $3,195.00

      Business Response

      Date: 03/27/2025

      Dear BBB Complaint Department:

      Thank you for your correspondence dated March 19, 2025. It is our goal at Republic Finance, LLC (“Republic Finance”) to provide excellent service and we welcome the opportunity to address the concerns of our customers. Please allow this to serve as Republic Finance’s response to case #23085651.  As requested by the BBB guidelines, we have left all personal identifying information, including the consumer’s name, out of this response. Instead, we refer to the consumer as “the Consumer.”

      Republic Finance immediately reviewed the Consumer’s statements made therein. Under the Fair Credit Reporting Act (“FCRA”), Republic Finance is obligated to investigate credit disputes that are complete and meet certain requirements.  According to the FCRA, a dispute notice is complete when it is submitted in writing directly to the creditor (i.e., not through a private, non-profit organization such as the BBB) and includes the following: (1) sufficient information to identify the account in dispute (e.g., consumer's full name, address, telephone number, and account number); (2) the specific information that is being disputed and an explanation of the basis for the dispute; and (3) all supporting documentation or information to substantiate the dispute, to the extent available (e.g., a copy of the relevant portion of the consumer report that contains the allegedly inaccurate information, a police report, a fraud or identity theft affidavit, a court order, or account statements). Therefore, Republic Finance has determined the Consumer’s credit dispute is incomplete because it does not meet all of the three afore-mentioned requirements.  If the Consumer has any additional information to satisfy the requirements set forth above, she is welcome to submit a complete dispute notice directly to: Republic Finance, LLC, Attn: Credit Dispute Team, 7031 Commerce Circle, Suite 100, Baton Rouge, LA 70809-1394.  Upon receipt of the Consumer’s complete dispute notice, Republic Finance will investigate the dispute, correct any inaccuracies that may be discovered, and report back to her. Republic Finance will mail a letter under separate cover to the Consumer detailing the actions taken in response to her complaint.

                     If you have any questions or additional information, please feel free to contact me.

      Sincerely,
      **** *****
      Compliance Supervisor

    • Initial Complaint

      Date:03/18/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      To Whom it may concern, This letter is to inform you that I recently received a copy of my credit report that your company publishes and after reviewing it I found a number of items on the report that are inaccurate. The accounts in question are listed below. Please send me copies of the documents that you have in your files as of this date that you used to verify the accuracy of the accounts listed below. REPUBLIC FINANCE - *************** - $0 Under the Fair Credit Reporting Act, 15 U.S.C. § 1681g I have the right to demand that you disclose to me all of the documents that you have recorded and retained in your file at the time of this request concerning the accounts that you are reporting in my credit report. Please don’t respond to my request by saying that these accounts have been verified. Send me copies of the documents that you have in your files that were used to verify them. If you do not have any documentation in your files to verify the accuracy of these disputed accounts then please delete them immediately as required under Section 611(a)(5)(A)(i). By publishing these inaccurate and unverified items on my credit report and distributing them to 3rd parties you are damaging my reputation and credit worthiness.

      Business Response

      Date: 03/26/2025

      Dear BBB Complaint Department:

      Thank you for your correspondence dated March 18, 2025. It is our goal at Republic Finance, LLC (“Republic Finance”) to provide excellent service and we welcome the opportunity to address the concerns of our customers. Please allow this to serve as Republic Finance’s response to case #23080960.  As requested by the BBB guidelines, we have left all personal identifying information, including the consumer’s name, out of this response. Instead, we refer to the consumer as “the Consumer.”

      Republic Finance immediately reviewed the Consumer’s statements made therein. Under the Fair Credit Reporting Act (“FCRA”), Republic Finance is obligated to investigate credit disputes that are complete and meet certain requirements.  According to the FCRA, a dispute notice is complete when it is submitted in writing directly to the creditor (i.e., not through a private, non-profit organization such as the BBB) and includes the following: (1) sufficient information to identify the account in dispute (e.g., consumer's full name, address, telephone number, and account number); (2) the specific information that is being disputed and an explanation of the basis for the dispute; and (3) all supporting documentation or information to substantiate the dispute, to the extent available (e.g., a copy of the relevant portion of the consumer report that contains the allegedly inaccurate information, a police report, a fraud or identity theft affidavit, a court order, or account statements). Therefore, Republic Finance has determined the Consumer’s credit dispute is incomplete because it does not meet all of the three afore-mentioned requirements.  If the Consumer has any additional information to satisfy the requirements set forth above, he is welcomed to submit a complete dispute notice directly to: Republic Finance, LLC, Attn: Credit Dispute Team, 7031 Commerce Circle, Suite 100, Baton Rouge, LA 70809-1394.  Upon receipt of the Consumer’s complete dispute notice, Republic Finance will investigate the dispute, correct any inaccuracies that may be discovered, and report back to him. Republic Finance will mail a letter under separate cover to the Consumer to honor his request for a copy of the original contract.

                      If you have any questions or additional information, please feel free to contact me.

      Sincerely,
      **** *****
      Compliance Supervisor

    • Initial Complaint

      Date:03/13/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had an account with Republic Finance that was charged off and sent to legal. The account was paid off through the attorney and dismissed with prejudice. Afterwards Republic Finance updated my credit report to reflect paid after settlement. They then proceeded to create an additional account number and add a new account to my credit report as a new loan with an additional amount. This is unethical and should immediately be removed from my credit report. I would like for the entire mention of Republic Finance to be removed from my report as they used unethical tactics.

      Business Response

      Date: 03/21/2025

      Dear BBB Complaint Department:

      Thank you for your correspondence dated March 13, 2025. It is our goal at Republic Finance, LLC ("Republic Finance") to provide excellent customer service and we welcome the opportunity to address the concerns of our customers. Please allow this to serve as Republic Finance's response to case #23058816. As requested by the BBB guidelines, we have left all personal identifying information, including the consumer's name, out of this response. Instead, we refer to the consumer as "the Consumer."

      In her complaint, the Consumer disputes the way certain information regarding her Republic Finance account is being reported to the credit reporting agencies. Republic Finance immediately investigated the Consumer’s complaint and her statements made therein. Republic Finance has honored the Consumer’s desired resolution and is committed to providing the credit reporting agencies with accurate information. We are mailing a letter under separate cover to the Consumer regarding the resolution of this matter.

      If you have any questions or additional information, please feel free to contact me.

      Sincerely,
      **** *****
      Compliance Supervisor

    Republic Finance, LLC is NOT a BBB Accredited Business.

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