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            Business ProfileHollywood Door Company

            Door and Gate Operating Devices

            Contact Information

            1118 Central Avenue

            Metairie, LA 70001

            (504) 837-5711

            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            1118 Central Avenue, Metairie, LA 70001
            BBB File Opened:
            11/15/2001
            Additional Contact Information

            Fax Numbers

            • (504) 837-9636
              Primary Fax

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/22/2022

            Complaint Type:
            Customer Service Issues
            Status:
            Unanswered
            Ordered fireplace door from Hollywood Doors on August 19, 2021 and salesman, Johnny, came to house to measure for door. Door was delivered for installation on November 19, 2021. Door was too small. Johnny came back to our house and re-measured fireplace opening. Second door was delivered on February 22, 2022 and frame was wider than the original frame that we had ordered. The originally frame was roughly 1 1/2" wide. The frame they sent to us was about 3 inches wide. Instead of just making the frame we wanted the right size, they went the easy way out to make the frame wider to fit the fireplace opening. We do not have the fireplace door, Hollywood Door has it and they are charging us $942.88 for something we do not have. These people will not answer the phone for anyone. You have to go to the office in person to deal with them. We contacted the credit card company we used and they cannot help us. Again, we do not have the fireplace door and they are keeping our money.
            Read More
            Read 1 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Ronald S

            04/09/2024

            Fixed my problem with minimum effort. Arrived early, very efficient and knowledgeable. Did not attempt to up charge as other companies did. Very satisfied.
            Read 1 More Customer Review

            Local BBB

            BBB of Greater New Orleans Area

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