Reviews
37 Customer Reviews
Review from Barbara P
5 stars01/17/2025
Recently had my oil tank replaced. The process was quickly scheduled and the crew was both polite and efficient. I appreciate working with a company that I can depend on.
Alvin Hollis Response
01/20/2025
Thank you for taking the time to let us know of your positive experience with your tank replacement and I feel honored that you trust Alvin Hollis for all of your plumbing, heating and air conditioning needs.Review from Edward C
5 stars01/05/2025
Replacing the old oil tank was efficient, timely and clean.I am a long time customer who has had other service (burner, hot water heater and plumbing) over the years, They are always responsive and easy to work with.Alvin Hollis Response
01/06/2025
Thank you for trusting Alvin Hollis with all of your heating and cooling needs all these years. We are always more than happy to assist you!Review from Brenda G
5 stars12/22/2024
I recently had to get a new oil tank and called Alvin Hollis. We received a quick response as well as a visit received a Jim ********. He assessed and set up an appointment right away. Team that came was very proficient at replacing the oil tank. One Team lead in particular Gary was very knowledgeable and spent some time explaining the workings of the oil tank to me. The team did a great job cleaned everything up. I was very satisfied.Review from Joyce S
5 stars12/05/2024
I have been a customer of ********************** for over 20 years. Recently my furnace, that was 32 years old, reached its demise. It had not responded to a reset, an AH person came out and installed a motor. Then it was time for an annual cleaning. A short time later the furnace would not reset again so when the AH person came out he spotted a major issue that could not be fixed. This was a Thursday, they said they could install a new furnace the following Monday. I made sure the cellar had no objects to interfere with walking and working areas and it was clean. The workers arrived Monday morning at 8:30, they left at 2:30, I had heat. The cellar was left as clean and clear as it had been before they arrived; you wouldnt have known anyone had been there. The work passed fire and plumbing inspection. I would say this was a job well done and carried out in a respectful manner to me, the owner.Alvin Hollis Response
12/10/2024
Hi *****,
Thank you so very much for the kind words. We know how critical your heating system is, especially during the colder months. I appreciate you trusting Alvin Hollis for all of your heating needs, especially over 20 years!
Review from Jeanne P
5 stars10/27/2024
I've been a satisfied customer of AH for 28 years in this home, 10 years in another and before that my parents were customers for over **************************************************************************** my very old house, the guys discovered a tiny leak which necessitated the purchase of a new tank. Thankfully when the tank was inspected several years ago the guy recommended tank insurance due to the age of the tank (nobody knows how old it was, many occupants of this house before me). That insurance paid $1,400 and I had a budget balance that covered a lot of the cost, so it didn't break the bank. The replacement was scheduled at a date and time convenient to me; the guys showed up on time, removed the old tank, replaced it with a ****** new one, and cleaned up like champs. In fact, that part of the cellar hasn't been so clean since I bought the house, maybe they'd like to come back and do the whole cellar HA! Thanks *** and team, will continue to recommend your company.Alvin Hollis Response
10/29/2024
Hi ******, Thank you so very much for the kind words. I am pleased to hear the whole tank replacement process went well. And to think we have been helping your family for over 60 years! May you enjoy your new tank for many more years to come.
*****
Review from Arlene P
5 stars10/18/2024
I am a resident of ****** and have been grateful for the service provided by Alvin Hollis for 35 years. They offer service contracts that are fair and well administered. Their staff is friendly and neat when working. Their plumbing services provide maintenance as well as new product installation when requested or needed. Oil deliveries are automatic and very consistent. Oil burner service has also been done yearly and maintenance as well. Full service and yearly budget provided. Never any issues with needs. Highly recommend this company.Review from Ja R
5 stars09/10/2024
We have been very satisfied customers for 45 years. Not only are they knowledgeable about anything to do with heat, theyre also great plumbers! We had a leaky shutoff outside and had 3 plumbers look at the situation and walk away because they couldnt find the pipe. Ive had Alvin Hollis do plumbing inside before so I called and they came out within a few days (it was not an emergency), found the pipe and fixed it and another shutoff too. Their employees are personable, polite and knowledgeable, Ill always call them for heating or plumbing problems.Alvin Hollis Response
09/11/2024
Thank you for the kind words and I am grateful that you have trusted Alvin Hollis to help you in your times of need for 45 years!!.Review from Joseph S
5 stars07/31/2024
I have been a satisfied customer with ********************** for over 50 years. Just had a new oil tank (****) installed couldn't be happier. The team that were sent to do the removal of old tank and istallation were professional. knowlegable and friendly. I'm having a new burner istalled too. Would.t have any other company. They are so knowledgable and courtious from bottom to tha top. Alvin Hollis shows their concern for their customersOn scale of 1-10 I GIVE THEM AN 11Alvin Hollis Response
08/09/2024
Hi ******, Thank you so very much for the kind words and continued loyalty over the years. Your confidence in Alvin Hollis makes us work harder every day.Review from Kevin M
5 stars05/13/2024
I have been a customer of ********************** since 1986. When you are working with the best why would you ever change? They have been maintaining both our heating and air conditioning systems. They installed an Energy Kinetics System 2000 in 1999 when oil was $1.29 per gallon. It has saved us thousands in energy savings since. This spring we had them replace our 24-year-old Carrier central air conditioning system with a new Carrier system. *********************** was very helpful making sure we were getting the optimal system for our needs. We were given a weeks' notice prior to the start of the job. On the designated day the crew showed up and we were having torrential down pours. With the air handling unit being located in the attic it was necessary for them to walk through several carpeted areas of the home. They took great care to ensure all interior surfaces remained undisturbed. When the job was completed later that same day you wouldn't know anyone had been here. I have and will continue to recommend Alvin Hollis to anyone who is looking for a professional/trustworthy HVAC contractor.Review from Jody G
5 stars05/12/2024
I have been an Alvin Hollis customer for over 40 years. They have "rescued" me more than once when I needed prompt help. About 25 years ago, when a hole in the furnace resulted in water all over the furnace room floor and no hot water for us, we called Alvin Hollis at 4 a.m. for help. A representative came to the house by 7, stopped the leak and cleaned up the water on the floor. We had a new furnace by the end of the day. Another episode about 10 years ago, when I came home from a vacation and glanced into the furnace room, the oil tank had developed a leak and there was several gallons of oil on the floor. A service person arrived within an hour, drained my tank, set up a reserve to maintain the heat in the house and cleaned up the floor. I had a new oil tank the next day. You'd never know there had been a leak. I have had to replace my hot water heater recently. Great service and it's been done promptly. What I like most about the service personnel is that they treat me, a single woman, with respect and intelligence. I am not considered the "town idiot", just because I'm older and female. They explain the issues and respond to my questions. I expect to remain an Alvin Hollis customer for both oil deliveries and system maintenance. It's a great company with great people.
Customer Review Rating
Average of 37 Customer Reviews
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