Reviews

This profile includes reviews for TD Bank's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  TD Bank

  10 Great Falls Plz Auburn, ME 04210-5915

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  TD Bank

  136 Margaret St Plattsburgh, NY 12901-2927

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  TD Retail Card Services

  1906 Lincoln Highway Edison, NJ 08817

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  TD Retail Card Services

  688 Paramus Rd Paramus, NJ 07652-1768

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  TD Bank

  2303 Augusta St Greenville, SC 29605-1744

Review Details

• Review frommrs p

  Date: 01/23/2024

  1 star
  If I could give TD Bank a minus 100 I would. There is nothing to make me want to do business with td bank ever again. I have called their customer service number too many times to have my bill amount corrected. I purchased ********* from ****** ********* in ****. After receiving my first bill I called ****** to say the amount was/is incorrect. ****** blamed td bank. I called and called. Td bank to fix this issue, I have sent emails to TD Bank using their online onsite email system on the td bank website. The amount was not corrected and no matter how it was pointed out to customer service nothing was changed. Today even right now, I am on hold with td bank, a customer service rep. ****** answered, and I asked why the item was not off my bill since its paid in full, she put me on hold. so far, I am on hold with td bank, ******, for *****sec. I will never do business with ****** ********* or td bank of ME. Terrible businesses and to boot the customer service is bottom. I will add that the "supervisor" at ****** after I kept calling there stated he too called td bank to try and repair the errors to no avail. And ****** insists its the banks fault although they, ****** produces the Bills for items sold in their stores. He was not able to get anything done as well.

• Review fromLela D

  Date: 01/22/2024

  1 star
  I will never do anymore business with TD Bank through ******** nor recommend them to anymore! The continually add late fees of 40 dollars on top of each other every month if you're late and/or only pay the amount due, they also continuously call your phone, hang up and don't say anything when you answer. My balance has been at 278 dollars and has not went down due to what they claim.......late fees for one late payment! Highway robbery!!!

• Review fromKaren C

  Date: 01/19/2024

  1 star
  0 stars. absolutely outrageously awful; especially to the lower class. avoid at all costs unless ur wealthy n entitled then TDs gotchu

• Review fromVicki B

  Date: 01/12/2024

  1 star
  I deposited my paycheck through the app on Wednesday Jan 9. I have **** in my account. I was told my paycheck funds will not be available until Jan 19. That is 10 days they are holding my money, as of today, I have no gas in my car and no money for groceries.

• Review fromMary F

  Date: 01/08/2024

  1 star
  Horrible Service. They dont care about the customer. All they care about is the money. Our car was stolen 1 day after we bought it. They harassed ** for their money which was coming from the insurance company and the service contract company. They got all their money except $111.44. GAP is going to pay it but they couldnt wait so they wrote it off and messed up my credit score. When I needed paperwork from them to send to GAP so I could get the balance, they kept saying that they would send it. Its been 3 weeks and they havent sent it, why because they lied. One of the employees told me they dont have the form to send me what I need. They lied because all I needed was an itemized statement showing how much was paid to them from the service contract.

• Review fromlAUREN A

  Date: 01/03/2024

  1 star
  I WOULD GIVE 0 STARS IF I COULD. THE WORST AUTO FINANCE COMPANY IVE EVER DEALT WITH. THEY ARE RUDE AND MAKE EVERYTHING EXTREMELY COMPLICATED, LIARS AND FRAUDS. DO YOURSELVES A FAVOR AND NEVER ACCEPT ANYTHING FROM THESE IDIOTS.

• Review fromJade G

  Date: 01/02/2024

  1 star
  Cant get a hold of them to get my car back been on hold for hours

• Review fromGayle M

  Date: 12/28/2023

  1 star
  I was financed for a car through TD Auto Finance, when I got the paperwork and realized my payment due date was the 20th of the month I called TD Auto Finance and asked if I could change my due date to the 27th of the month as that was the due date for my prior vehicle and fit into my budget. I was told yes. I was told you could only do it 1 time. I was told I would have to pay some interest for the 7 day due date change. The individual I spoke with told me it had been taken care of. When I made my first payment, I pay online on the 27th of July I did not see the added interest. Each month after July I thought my payment was due on the 27th and my payments were made within that time. When I went to make my December payment which was made on the 28th in my mind was 1 day late, but there was a notice of a pass due. When I called TD Auto Finance, I learned it was never taken care from the first call and that I had to wait until I was current to make the change and I would have to pay ****** in interest to make the 7 day change.

• Review fromMike S

  Date: 12/28/2023

  1 star
  I received a fraud text from TD Bank that alerted me to a declined purchase of $899 at a Best Buys in Willington DE, I live in ************. So I checked my account and found (2) purchase in ******** (1) at the same Best Buys for $499.98 and (2) at a discount liquor store for $121.98 in ********** ********, that were not authorized by me. I call the 800# on the card to open a dispute for both. I received a letter from TD Bank stating within a week stating that that card was in my possession during an in-person transition, the dispute was denied. I opened a second dispute emphasizing (1) they alerted me to the failed purchase of $899 (2) yes the card was in my possession but I don't live in ******** and didn't make the purchase (3) I did not authorize a third party purchase. My second dispute was denied. I was told I could file a third and final dispute but without additional supporting data expect it to be denied. Overall I feel cheated by a bank I've done business with since 2018. Looking for a new bank.

• Review fromMorris S

  Date: 12/27/2023

  1 star
  Horrible! This is my first experience and last. I made a payment online and they said it went towards the principal and not towards the loan therefore my payment is late. Customer service assured me the issue would be handled but 30 days later my payment still hasn't been applied. Im over this company already. Do better!