ComplaintsforHillsdale College - Imprimis

• Initial Complaint

  11/20/2023

  Complaint Type:

  Delivery Issues

  Status:

  Answered

  More info

  Sending Imprimis I never signed up for, and it's full of bigotry.

  Business response

  11/20/2023

  In response to the complaint by Mrs. ******* ******, we do sometimes have topics that inspire thought and stimulate debate. Mrs. ****** has been a valued subscriber since September of 2010; we are sorry that she was unhappy with our Imprimis publications and will remove her promptly. We received an email from Mrs. ******, on 11-17-2023 and we removed her right away, as was requested. We do have an unsubscribe link on Imprimis publications that are sent out by email. Constituents that receive Imprimis by mail simply need to call or email us to be removed, or limit the amount of mail that they receive. When you visit the Hillsdale College web site home page, at the very bottom of the home screen there is a phone number to call, or you can click on Contact the College and it will give you information for the College Operator ************ and the Imprimis ************ number and to email Imprimis. You can also get there by clicking on the menu and select the About Tab. You will see a list that shows Contact Us. After selecting Contact Us, it provides the local ************ number; the *** ******** number; and email that you can easily request to be unsubscribed, limit the amount of mail that is received, or ask Imprimis staff other questions about Imprimis.
  We have complied with Mrs. ******’s request by removing her from all mailings on all sites and marked his record as No Contact as of 11-17-2023.  Please be aware that she may receive a few pieces of mail currently in process, before the change takes effect. Mailings are set in motion and preaddressed several weeks in advance, but mail should completely stop after 4 to 6 weeks. There is nothing else that we can do after the mail has been sent to the printer. We have done everything we can to honor her request of NO further contact from Hillsdale College.
  Best Regards,
  Hillsdale College Imprimis

• Initial Complaint

  11/13/2023

  Complaint Type:

  Delivery Issues

  Status:

  Answered

  More info

  We have never subscribed to any promotional materials from them, yet they send us hateful junk mail and it is impossible to unsubscribe from the Imprimis newsletter. We need to be unsubscribed.

  Business response

  11/20/2023

  In response to the complaint by Ms. ******* ******, we do sometimes have topics that inspire thought and stimulate debate. Ms. ****** has been a subscriber since November of 2019; we are sorry that she was unhappy with our Imprimis publications and will remove her promptly. While checking her record, her daughter ******** sent an email on 11-13-2023 and we removed her right away, as was requested. We do have an unsubscribe link on Imprimis publications that are sent out by email. Constituents that receive Imprimis by mail simply need to call or email us to be removed, or limit the amount of mail that they receive. When you visit the Hillsdale College web site home page, at the very bottom of the home screen there is a phone number to call, or you can click on Contact the College and it will give you information for the College Operator ************ and the Imprimis ************ number and to email Imprimis. You can also get there by clicking on the menu and select the About Tab. You will see a list that shows Contact Us. After selecting Contact Us, it provides the local ************ number; the *** ******** number; and email that you can easily request to be unsubscribed, limit the amount of mail that is received, or ask Imprimis staff other questions about Imprimis.
  We have complied with Ms. ******’s request by removing her from all mailings on all sites and marked his record as No Contact as of 11-14-2023.  Please be aware that she may receive a few pieces of mail currently in process, before the change takes effect. Mailings are set in motion and preaddressed several weeks in advance, but mail should completely stop after 4 to 6 weeks. There is nothing else that we can do after the mail has been sent to the printer.
  Best Regards,
  Hillsdale College Imprimis

• Initial Complaint

  11/13/2023

  Complaint Type:

  Delivery Issues

  Status:

  Answered

  More info

  I have requested to be taken off their mailing list, but I still continue to receive mail from them regularly. I wholeheartedly disagree with their propaganda and do not want to receive it.

  Business response

  11/20/2023

  In response to the complaint by Ms. **** ******; whenever a person signs up for an event they automatically receive news updates and Imprimis. Ms. ****** has received Imprimis since September of 2009. We are sorry if she is unhappy with receiving mail from Hillsdale College. We do provide an unsubscribe link on Imprimis publications that are sent out by Email. Constituents that receive Imprimis by mail simply need to call or email us to have us remove them from our mailings. Our phone number and email is listed on the back page of the Imprimis publication. When you visit the Hillsdale College web site home page, at the very bottom of the home screen there is a phone number to call, or you can click on Contact the College and it will give you information for the College Operator ************ and the Imprimis ************ number and to email Imprimis. You can also get there by clicking on the menu and select the About Tab. You will see a list that shows Contact Us. After selecting Contact Us, it provides the local ************ number; the *** ******** number; and email that you can request to be unsubscribed, or ask Imprimis staff other questions about Imprimis.
  We have complied with Mrs. ******’s request by removing her from all mailings on all sites and marked her record as No Contact as of 11-20-2023.  Please be aware that she may receive a few pieces of mail currently in process, before the change takes effect. Mailings are set in motion and preaddressed several weeks in advance, but mail should completely stop after 4 to 6 weeks.
  Best Regards,
  Hillsdale College Imprimis

• Initial Complaint

  11/09/2023

  Complaint Type:

  Delivery Issues

  Status:

  Answered

  More info

  I have been receiving Imprimis for months now. I finally read it. This is c*** I do not agree with anything this publication states. They apparently just start sending their publication to people who never signed up for it. I want to be taken off this list of this publication that is full of lies! Thank you!

  Business response

  11/14/2023

  In response to the complaint by *******************************; we accept referrals from our subscribers on the envelopes of the Imprimis publications mailed out. We are sorry that she is unhappy with the Imprimis publication. ********************** has received Imprimis since October of 2019. We do have an unsubscribe link on Imprimis publications that are sent out by Email.Constituents that receive Imprimis by mail simply need to call or email us to remove them from our mailings. Our phone number and email is listed on the back page of every Imprimis publication. When you visit the Hillsdale College web site home page, at the very bottom of the home screen there is a phone number to call, or you can click on Contact the College and it will give you information for the College Operator ************ and the Imprimis ************ number and to email Imprimis. You can also get there by clicking on the menu and select the About Tab. You will see a list that shows Contact Us. After selecting Contact Us, it provides the local ************ number; the ************ number;and email that you can request to be unsubscribed, or ask Imprimis staff other questions about Imprimis.
  We have complied with Ms. ********** request by removing her from all mailings on all sites and marked her record as No Contact as of 11-14-2023.  Please be aware that she may receive a few pieces of mail currently in process, before the change takes effect. Mailings are set in motion and preaddressed several weeks in advance,but mail should completely stop after 4 to 6 weeks.
  Best Regards,
  Hillsdale College Imprimis

• Initial Complaint

  11/09/2023

  Complaint Type:

  Delivery Issues

  Status:

  Answered

  More info

  Hillsdale College is sending newsletters in the mail that I never requested and that contain content that I find offensive. They offer no information on the newsletter regarding how to be removed from these mailings. I wish for these mailings to stop.

  Business response

  11/14/2023

  In response to the complaint by *****************************; we accept referrals from our subscribers on the envelopes of the Imprimis publications mailed out. ********************** has received Imprimis since June of 2021. We do have an unsubscribe link on Imprimis publications that are sent out by Email.Constituents that receive Imprimis by mail simply need to call or email to have us remove them from our mailings. Our phone number and email is listed on the back page of every Imprimis publication. When you visit the Hillsdale College web site home page, at the very bottom of the home screen there is a phone number to call, or you can click on Contact the College and it will give you information for the College Operator ************ and the Imprimis ************ number and to email Imprimis. You can also get there by clicking on the menu and select the About Tab. You will see a list that shows Contact Us. After selecting Contact Us, it provides the local ************ number; the ************ number; and email that you can request to be unsubscribed, or ask Imprimis staff other questions about Imprimis.
  We have complied with Ms. ********** request by removing her from all mailings on all sites and marked her record as No Contact as of 11-14-2023.  Please be aware that she may receive a few pieces of mail currently in process, before the change takes effect. Mailings are set in motion and preaddressed several weeks in advance, but mail should completely stop after 4 to 6 weeks.
  Best Regards,
  Hillsdale College Imprimis

• Initial Complaint

  11/08/2023

  Complaint Type:

  Delivery Issues

  Status:

  Answered

  More info

  I do not wish to recieve your publications or be associated with your brand. I have not requested the mailings and do not appreciate them.

  Business response

  11/14/2023

  In response to the complaint by ********************************; we accept referrals from our subscribers on the envelopes of the Imprimis publications mailed out. **************** has received Imprimis since February of 2022.We do provide an unsubscribe link on Imprimis publications that are sent out by Email. Constituents that receive Imprimis by mail simply need to call or email us to have us remove them from our mailings. Our phone number and email is listed on the back page of the Imprimis publication. When you visit the Hillsdale College web site home page, at the very bottom of the home screen there is a phone number to call, or you can click on Contact the College and it will give you information for the College Operator ************ and the Imprimis ************ number and to email Imprimis. You can also get there by clicking on the menu and select the About Tab. You will see a list that shows Contact Us. After selecting Contact Us, it provides the local ************ number; the ************ number; and email that you can request to be unsubscribed, or ask Imprimis staff other questions about Imprimis.
  We have complied with Mrs. ******* request by removing her from all mailings on all sites and marked her record as No Contact as of 11-14-2023.  Please be aware that she may receive a few pieces of mail currently in process, before the change takes effect. Mailings are set in motion and preaddressed several weeks in advance, but mail should completely stop after 4 to 6 weeks.
  Best Regards,
  Hillsdale College Imprimis

• Initial Complaint

  11/08/2023

  Complaint Type:

  Delivery Issues

  Status:

  Answered

  More info

  I have received the newsletter IMPRIMIS for years ever few months. I never signed up for this newsletter and have tried to cancel with no results. It is a vile piece of literature and an embarrassment that I receive it.

  Business response

  11/14/2023

  In response to the complaint by ***************************; we apologize that through his many attempts, that his request to unsubscribe was not taken care of here at Hillsdale College Imprimis. We try to take care of our subscribers requests as quickly as possible. We do have an unsubscribe link on Imprimis publications that are sent out by Email.Constituents that receive Imprimis by mail simply need to call or email us to be removed from our mailings; the phone number and email is listed on the back page of every Imprimis publication mailed.
  We have complied to Mr. ******* request by taking him off the mailing list on all sites and marked his record as No Contact as of November 14th, 2023 as he requested. We sent an email to online services to make sure that he would be removed from emailed Imprimis if applicable. Mailings are set up 4 to 6 weeks in advance;there is no further action that we can take after a mailing has already been sent to the mail house for distribution. He may receive a few more items that have already been mailed, but after that, all mail should stop. We are sorry that *************** has had a bad experience with Hillsdale College Imprimis and want to assure him that we have done everything that we can to honor his request for no further contact by Hillsdale College.
  Sincerely,
  Hillsdale College Imprimis

• Initial Complaint

  11/08/2023

  Complaint Type:

  Delivery Issues

  Status:

  Answered

  More info

  Have received frequent mailings from them for years. I never requested nor do I want these mailings

  Business response

  11/14/2023

  In response to the complaint by ***********************; we are sorry that ************** was unhappy with our Imprimis publication for all these years. She has been a valued Imprimis recipient since August of ****. Constituents that receive Imprimis by mail simply need to call or email Hillsdale College to have us remove them from our mailings. Our phone number and email is listed on the back page of the Imprimis publication. When you visit the Hillsdale College web site home page, at the very bottom of the home screen there is a phone number to call, or you can click on Contact the College and it will give you information for the College Operator ************ and the Imprimis ************ number and to email Imprimis. You can also get there by clicking on the menu and select the About Tab. You will see a list that shows Contact Us. After selecting Contact Us, it provides the local ************ number; the ************ number; and email that you can request to be unsubscribed, or ask Imprimis staff other questions about Imprimis.
  We have complied with Ms. ****** request by removing her from all mailings on all sites and marked her record as No Contact as of 11-14-2023.  Please be aware that she may receive a few pieces of mail currently in process, before the change takes effect. Mailings are set in motion and preaddressed several weeks in advance, but mail should completely stop after 4 to 6 weeks.
  Best Regards,
  Hillsdale College Imprimis

• Initial Complaint

  11/07/2023

  Complaint Type:

  Delivery Issues

  Status:

  Answered

  More info

  Hillsdale College has been mailing their Imprimis newsletter to me for years and I've never shared my contact information with them or given consent to mail their content to me. I do not agree with the information they are sharing and by no means interested in engaging with their content.

  Business response

  11/14/2023

  In response to the complaint by ***********************; we accept referrals from our subscribers on the envelopes of the Imprimis publications mailed out. ************** has received Imprimis since June of 2007. We also apply address updates on our database to save on costs of mail delivery. This is why ************** continued to receive Imprimis when she moved. We do have an unsubscribe link on Imprimis publications that are sent out by Email.Constituents that receive Imprimis by mail simply need to call or email us to have us remove them from our mailings. Our phone number and email is listed on the back page of the Imprimis publication. When you visit the Hillsdale College web site home page, at the very bottom of the home screen there is a phone number to call, or you can click on Contact the College and it will give you information for the College Operator ************ and the Imprimis ************ number and to email Imprimis. You can also get there by clicking on the menu and select the About Tab. You will see a list that shows Contact Us. After selecting Contact Us, it provides the local ************ number; the ************ number; and email that you can request to be unsubscribed, or ask Imprimis staff other questions about Imprimis.
  We have complied with Ms. ****** request by removing her from all mailings on all sites and marked her record as No Contact as of 11-14-2023.  Please be aware that she may receive a few pieces of mail currently in process, before the change takes effect. Mailings are set in motion and preaddressed several weeks in advance, but mail should completely stop after 4 to 6 weeks.
  Best Regards,
  Hillsdale College Imprimis

  Customer response

  01/11/2024

  [BBB Transcription via Duplicate complaint]

  I have been receiving this hateful Imprimis publication for years and there is no one to contact to unsubscribe me. I tried to go to their website, call and email to no resolve. I never gave this college my information. I do not want to be associated with this hate they try to spread and it's offensive and unsafe that it comes to my house regularly as it is direct contrast with the work I do professionally.

  Business response

  01/22/2024

  In response to the new complaint by ***********************; we are sorry that ************** is so unhappy about Hillsdale College mail that she received from a referral. We would like to reiterate that we do have an unsubscribe link on Imprimis publications that are sent out by Email.Constituents that receive Imprimis by mail simply need to call or email us to have us remove them from our mailings. Our phone number and email is listed on the back page of the Imprimis publication. When you visit the Hillsdale College web site home page, at the very bottom of the home screen there is a phone number to call, or you can click on Contact the College and it will give you information for the College Operator ************ and the Imprimis ************ number and the email for Imprimis. You can also get there by clicking on the menu and select the About Tab. You will see a list that shows Contact Us. After selecting Contact Us, it provides the local ************ number; the ************ number; and email that you can request to be unsubscribed, or ask Imprimis staff other questions about Imprimis. Our operators are available from 9 A.M. to 6:00 P.M.
  We already have complied with Ms. ****** request by removing her from all mailings on all sites and marked her record as No Contact as of 11-14-2023.  We also advised that she might receive a few pieces of mail currently in process,before the change takes effect. Mailings are set in motion and preaddressed several weeks in advance, but mail should completely stop after 4 to 6 weeks.The mail that ************** must have received was sent out from the mail house within that 4 to 6 week period. She should not receive any more mail; unless,there was a delay due to the Holidays for items being sent from the mail house.There is nothing else we can do after a file has been sent for printing, bit we can assure ************** that nothing else has been sent to them since November 14th,2023.
  Best Regards,
  Hillsdale College Imprimis

• Initial Complaint

  11/07/2023

  Complaint Type:

  Delivery Issues

  Status:

  Answered

  More info

  Ive been receiving mail from them for years despite trying to unsubscribe.

  Business response

  11/07/2023

  In response to the complaint by *************************, we apologize that he was not able to unsubscribe. We do have an unsubscribe link on Imprimis publications that are sent out by Email.Constituents that receive Imprimis by mail simply need to call or email us to be removed from our mailings; the phone number and email is listed on the back page of the Imprimis publication. We try to take care of our subscribers requests as quickly as possible. ************** has been a valued subscriber since June 2018.
  We have complied to Mr ****** request by taking him off the mailing list on all sites and marked his record as No Contact as of November 7th, 2023 as he requested. Mailings are set up 4 to 6 weeks in advance; there isnt any further action that we can take after a mailing has already been sent to the mail house for distribution. He may receive a few more items that have already been sent to be mailed, but after that, all mail should stop. We are sorry that ************** has had a bad experience with Hillsdale College Imprimis and want to assure him that we have done everything that we can to honor his request for no further contact by Hillsdale College.
  Sincerely,
  Hillsdale College Imprimis

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩