Complaints

• Initial Complaint

  10/23/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  This company purchased a debt that we accrued years ago that is currently being handled by a law firm out of ***** and we are currently paying on it. This company is trying to serve us for a debt that weve already resolved. FRAUDS!!!!!!!

  Business response

  10/24/2024

  Unable to locate consumer in system of record with information provided....Will need complete account number or full social ********************** number to further research.  No matching data in complaint matches our records

   

• Initial Complaint

  09/09/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I am not aware of this account. I have reached out to 3 credit bureaus and SECURITY CREDIT SERVICE to have this account removed from my file and they always say the same excuse, which is no longer acceptable. I have filed an *** complaint because I believed this is an outcome of identity Theft. Regardless of all actions done on my end, there was no action from 3 Bureaus. Thus, I am reaching out to seek assistance to have SECURITY CREDIT SERVICE that I have no account with them and 3 credit bureaus can simply remove it from my credit.

  Business response

  09/18/2024

  I was unable to locate an account with the information provided.  Please advise customer we would need complete Social ********************** Number or Account number to further research this complaint and provide validation of debt.

• Initial Complaint

  02/09/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I called a debt collecton agency to settle a debt. They continually hang up the phone. I do not get an answer. I can't talk to anyone.

  Business response

  02/09/2024

  Hello,

  We apologize for any inconvenience. I'm not seeing where we have received a call in our office from you, but we will be happy to assist. Please call our customer service line at ************ or email us at *****************************.

  Thanks!

• Initial Complaint

  11/06/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  im not liable for this debt with ****************, i do not have. contract with security credit Services. they did not provide me with original contract as requested.

  Business response

  11/09/2023

  Hello!

  We will need additional information to locate your account as we are unable to find an account for you with the information provided.

  Thanks,

  Security Credit Services

  Customer response

  11/09/2023

  [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

   Complaint: 20832829

  I am rejecting this response because:
  the businesss response is they dont have any information of an account. They are asking for additional information to located my account since they are unable to find an account. 
  this shows I have no connection with this and I need this to be removed off my credit immediately. 

  Regards,

  *************************

  Business response

  11/09/2023

  If you are certain Security Credit Services is the holder of the account and reporting on your credit, then we again will need additional information to locate you. If we do not have the correct information to locate you, then we are unable to remove your account from your ********************** report.

  Thanks.

• Initial Complaint

  10/05/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I am being sued by said collection agency for an account that I have never heard about. I have tried contacting said collection agency with no luck getting any information back on fixing this issue. This is ridiculous. I now have to pay for a lawyer to defend myself in a case that I have zero knowledge of.

  Business response

  10/11/2023

  Please see attached documents validating the account along with a letter addressing your concerns. There are also 2 other letters provided from our vendors collecting on our behalf advising you of this account earlier in the year.

  Thanks,

  Security Credit Services, LLC

  Customer response

  10/12/2023

  [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

   Complaint: 20700526

  I am rejecting this response because: I have never received any of those letters in the mail nor phone calls. This is ridiculous. Like I said; I will be retaining a lawyer and go against this debt as you have no provided any sort of information regarding previous attempts to collect said debt show in your documents.

  Regards,

  *****************************

  Business response

  10/16/2023

  Please have your attorney contact our law office in regards to this account:

  ***********************************

  PH: ************

  Thanks,

  Security Credit Services, LLC

• Initial Complaint

  10/05/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I am not liable for this debt with WORLD FINANCE ******* OF GEORGIA. I do not have a contract withSecurity Credit Services, LLC. They did not provide me with the original contract, as I requested.

  Business response

  10/09/2023

  Please see attached documentation validating this account along with a letter addressing your concerns.

  Thanks,

  Security Credit Services, LLC

  Customer response

  10/10/2023

  [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

   Complaint: 20699788

  I am rejecting this response because: I am not liable for this debt. I *** not have a contract with Security Credit Services, LLC. They still did not provide me with the original contract as i requested. I demand this account be removed from my credit report.
  

  Regards,

  *****************************************

  Business response

  10/11/2023

  While we are sensitive to the service requests of our customers, as a fair and responsible debt buyer, we are also required to report the true history of each account. Since we have confirmed the information reported for this account is accurate, we are unable to honor your request to delete the reporting of the account history. We sincerely regret that we are unable to resolve this matter to your satisfaction. As stated in your letter provided to you, this was an original contract and agreement with ************************* of Georgia, the account was charged off as a debt, therefore, Security Credit Services, LLC purchased your account as an owed debt so you would not have a direct contract with us.

  Please reach out to our office for further concerns at ************.

  Thanks!

  Security Credit Services, LLC

  Customer response

  10/13/2023

  [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

   Complaint: 20699788

  I am rejecting this response because: i do not have a contract with Security Credit Services.
  

  Regards,

  *****************************************

  Business response

  10/16/2023

  We have already explained to you in your letter and prior rejection response that this was an original contract and agreement with ************************* of Georgia, the account was charged off as a loss due to nonpayment, therefore, Security Credit Services, LLC purchased your account as an owed debt so you would not have a direct contract with us.

  If you are claiming fraud or paid prior, then we will need documentation for proof. Otherwise, we will continue to deem this account valid and continue credit reporting.

  Thanks,

  Security Credit Services, LLC

   

• Initial Complaint

  10/02/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I recently got an alert from the credit bureaus adding a collection account to my **********************. I am not liable for this debt with *********** Credit nor do I have a contract with Security Credit Service. They did not provide me with the original contract as requested to validate this fraudulent account.

  Business response

  10/09/2023

  Please see the attached documents validating your account along with a letter addressing your concerns.

  Thanks,

  Security Credit Services, LLC

  Customer response

  10/13/2023

  [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

   Complaint: 20687617

  I am rejecting this response because: It is clearly erroneous.  I do not live in *************** ******* according to the contract that was generated on 06/2022.  ************ stated that I opened the account in Aug/2022, which is a different month from the electronic signature.  Also, it was electronically signed and not wet signed, meaning that the signature was generated and not an original.  There are so many issues of incorrect information that if this account resurfaces, I will have no other choice but to file a lawsuit against them.

  This item negatively affected my credit score.  I want this erroneous account removed immediately from all credit bureaus and never sold to another company again.  Failure to do so will result in filing a lawsuit with multiple laws broken.  I do not even have a contract or account originating with the company that reported this account.  Also, cease and desist from reaching out to me as well, although, I never received anything from this company.  I was alerted about them when they added it to my credit file. I am a victim of identity theft and this is another account with proof of that.

  Regards,

  *****************************

  Business response

  10/16/2023

  If you believe this account was opened fraudulently, please submit the documents below for our review:
  
  Notarized Affidavit of Forgery
  Copy of Police Report (account must be referenced)
  Copy of Drivers License
  
  Unless you provide this office with the documentation mentioned above within 30 days after receiving
  this notice, this office will assume this debt is valid.

  Thanks,

  Security Credit Services, LLC

  Customer response

  10/17/2023

  [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

   Complaint: 20687617

  I am rejecting this response because:

  Regards,

  *****************************

• Initial Complaint

  09/28/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  Unknown collection account on my ********************** file that i am not contracted with

  Business response

  09/28/2023

  Please see attached documents for validation of the account and a letter addressing your concerns.
  Thanks,
  Security Credit Services,LLC

• Initial Complaint

  09/27/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I am not liable for this debt with SECURITY CREDIT SERVICES, They did not provide me with the original contract as i requested

  Business response

  09/29/2023

  Please see attached documents validating your account along with a letter addressing your concerns.

  Thanks,

  Security Credit Services, LLC

• Initial Complaint

  09/24/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I am not liable for this debt with **************** LLC, I do not have a contract with Security Credit Services LLC, they did not provide me with the original contract as I requested.

  Business response

  09/25/2023

  Please see attached documents for validation of account along with a letter addressing your concerns.

   

  Thanks,

  Security Credit Services, LLC

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩