Business ProfileforBottom Line Property Management

From March to June of 2024, BLM represented my property. They failed to provide the service of listing my apartment correctly. Every attempt to resolve, resulted in more misinformation and incorrect key listing facts. Their continued fraudulent representation and negligent misrepresentation of my unit - combined with the use of my unit for their personal use - costed me $3,000+ in sunken costs due to failure to 1) provide a service of listing my apartment correctly and 2) Continue to state services were completed when they were in fact not:- They listed the incorrect location of my listing, making me not just noncompetitve in the market, but also would have resulted in a tenant paying for an apartment on the "11th floor" when in actuality the apartment is on the 30th floor - Continuous incorrect price listing - Continuous incorrect listing of apartment size , specs and amenities - No pictures of the unit added to the listing for several weeks ( despite my being told they were added), after the atrocious first set of pictures taken - Automated weekly "updates" from my unit that were incorrect and missing the agreed upon service of providing market comps - My unit being used for personal parking of employees - My unit being used to hang out in late at night (post 11pm), resulting in my emergency contacts being called and my building security needing to step in.- They have a guarantee of my unit being rented within 3 weeks. My unit was not even listed until week 3.There is no evidence from the communications provided and the several screenshots and recordings I have showing incorrect listing information that indicates they were ever going to provide the professional services agreed upon, which was procure a tenant by maintaining a listing with correct information and only accessing the unit for said professional use. I kept accepting their excuses and apologies and promises to make things right, and stayed on those premises; this costed me thousands of dollars.