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          FUNCOM, Inc. has 1 locations, listed below.

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            Business ProfileFUNCOM, Inc.

            Computer Software Developers
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1101 Slater Rd STE 130

            Durham, NC 27703-8447

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            Email this Business
            (919) 882-9547

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            Customer Reviews

            1.08/5

            Average of 13 Customer Reviews

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            Customer Complaints

            22 complaints closed in last 3 years

            7 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/25/2009

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Funcom is an independent game developer and publisher.

            Products & Services

            Computer Software developers

            Business Details

            Headquarters
            1101 Slater Rd STE 130, Durham, NC 27703-8447
            Email this Business
            BBB File Opened:
            7/2/2001
            Years in Business:
            31
            Business Started:
            7/1/1993
            Business Incorporated:
            11/16/2000
            Accredited Since:
            11/25/2009
            Type of Entity:
            Corporation
            Contact Information

            Principal

            • Mr. Mads Heggens, Customer Service Representative

            Customer Contact

            • Ms. Terri Perkins, Legal Counsel
            • Mr. Paxton Galvanek, General Manager
            • Mr. Mads Heggens, Customer Service Representative
            Additional Contact Information

            Phone Numbers

            Email Addresses

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            Customer Complaints

            22 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            07/11/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            On july 8 2024, we had a disagreement with people with played the game conan exiles pve-c mode. Therefore we were pvp against due to the over excessive building the area creates a lot of lag which on the date of the issue i reported to game crash a couple time due to the lag..when fighting i fell in a opponent team building called fob.. when fighting in there due to the lag i kept disappearing every time i rolled.. one of the other team reported me claiming i was cheating and sent a video to the company funcom they banned my account permanently didnt even bother investigating just assumed.. and they are gonna say yes we investigated.. dude im a 40yr old *** just trying to relax after work with friends.. thats fine if you want you dnt want me to play the game bit all the money i put into that game i want full refunds or i will seek legal assistance there is money involve. I bare know how to play a game and they are trying to say used third party whatever to cheat leave that to the youngsters they are more tek.- sabi
            Read More
            Read 21 More Complaints

            Customer Reviews

            13 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Kamien B

            01/18/2024

            Every time they drop an update for a game, it crashes the whole game. They try to fix things and it destroys more things. Drop a hot fix and get fatal blue error screens and the game force closes. ***** exiles has to be one of the worst. This company doesnt care about their customer ideas and issues. Less than one star!
            Read 12 More Customer Reviews

            Local BBB

            BBB of Eastern Carolinas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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