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Find a Location

Global Home Protection LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforGlobal Home Protection LLC

    Home Warranty Plans

    Additional business information

    Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
    Pending Government Action:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    CA Dept. of Insurance Issues Cease and Desist Orders to Companies Allegedly Selling Home Warranties without a License

    The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the governments allegations, which have not yet been proven.

    On 9/07/2021, the The California Department of Insurance announced that it has issued Cease and Desist Orders, effective immediately, to four companies who allegedly engaged in selling home warranty contracts in California without proper authorization. Under the Orders, the companies must immediately stop selling the contracts. To protect consumers from fraud, any company marketing and selling home warranty contracts to California consumers must be licensed by the Department of Insurance.

    One of the Cease and Desist Orders was issued to: Global Home Protection, LLC

    The Department launched an investigation after receiving a complaint from a consumer alleging that these unlicensed home warranty companies were marketing and selling their plans in California. During the investigation, Department investigators, using aliases, visited each of the companies’ websites and obtained multiple coverage quotes for California addresses. After initially receiving the quotes by emails, the companies then sent multiple follow-up emails to the investigators in attempts to sell the warranty contracts.

    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Global Home Protection LLC offers home warranty plans.

    Business Details

    Location of This Business
    4724 Avenue N, Brooklyn, NY 11234-3710
    BBB File Opened:
    12/24/2019
    Business Started:
    12/10/2019
    Business Incorporated:
    9/29/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Michael Greene, Owner
    • Mr. Brian Brown, Marketing Manager
    Contact Information

    Principal

    • Mr. Michael Greene, Owner

    Customer Contact

    • Mr. Michael Greene, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Home warranties

    Customer Complaints

    15 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/10/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    BBB unable to locate business
    I paid Global home protection $499:99 on 9/20/2021 for 14 months of appliance protection and have not been able to contact them either on line or phone, their numbers are disconnected . My coverage will end on 11/28/2022. On 10/27/ 2022 my hot water heater broke and I tried to contact them but could not .I was forced to buy and pay ******* a havc business on Staten island to install my new water heater at a cash cost of $1600.

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Robert C

    1 star

    11/29/2022

    Most corrupt company I have ever dealt with. They refused to pay for covered items and will not return calls to customers. The following are some of the actions that Global Home Protection took during my one year of coverage with the company:Refused to pay a negotiated settlement agreement because after weeks of not getting payment I contacted my States *********************** to see if they could help get me my payment. Later I found out that Global Home protection was not registered to conduct business in my State.They attempted to get me to agree to cancel my contract because they said that by contacting the ************************ I had defamed the character of the company and they could, according to the contract, cancel my agreement. I refused to agree to their forced cancellation. They said they would pay my claim if I dropped the inquiry with my ************************* I never received any payment for this claim.Several months, and may calls and emails from me, I opened another claim for another covered item. Initially they told me that according to the contract I signed that I could only have one claim approved during the contract period. They again told me that if I dropped the claim against them they would pay the claim. I finally agreed to drop the claim and we completed all the paperwork to receive payment for the second claim. I was trying to at least get some payment from them, however that also failed.This company legal address is in ************* but their operations are in ********. I filed claims against them in both ******** and ********. Neither State took any action against the company.If you really want Home Protection do not pay money to this company. This company cost me at least $1000 in legitimate unpaid claims.

    Local BBB

    BBB Serving Metropolitan New York

    BBB Reports On

    BBB reports on known marketplace practices.

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