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Find a Location

Roadrunner Financial Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforRoadrunner Financial Inc.

    Auto Financing
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 23 Customer Reviews

    Customer Complaints

    31 complaints closed in last 3 years

    21 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Roadrunner Financial Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      116 W 32nd St Fl 9, New York, NY 10001
      BBB File Opened:
      10/28/2019
      Business Management
      • Mr. Daniel A. Mancini Esquire, Vice President & Compliance Counsel
      Contact Information

      Customer Contact

      • Mr. Daniel A. Mancini Esquire, Vice President & Compliance Counsel
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      31 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/11/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      Voluntarily returned a camper back in March. They are telling me they still have not sold the camper. I cannot get this resolved. It was a personal loan. They have it marked differently on my credit report. As a repossession, they have not sold the unit. They will not sell the unit as it is brand new. Until my gap insurance is depleted, so they can save money. Why? The company refuses to answer any questions why they refuse to sell it. It's beyond me. I'm hoping a Better Business Bureau will get them straight. And at least have them contact me and keep me informed of what's going on which they have not done not.
      Read More

      Customer Reviews

      23 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sandre E

      1 star

      07/06/2024

      I caution anyone considering doing business with Roadrunner Financial, especially if you are looking to finance a vehicle. My experience with them has been nothing short of disappointing and frustrating.I financed a motorcycle through Roadrunner Financial, and unfortunately, the vehicle was stolen. My insurance covered the value of the motorcycle at the time of theft, but there remained a balance that I assumed *** insurance would cover. To my dismay, I later discovered that the *** insurance sold to me by Roadrunner Financial was provided by iA ************************ which turned out to be completely inadequate.It became apparent that this so-called *** policy was not worth the paper it was printed on. Instead of providing the necessary coverage, it left me with unexpected expenses and a considerable financial burden. This experience has left me deeply dissatisfied and disillusioned with Roadrunner Financials practices.My advice to potential customers is to exercise extreme caution. *********************** choice of insurance providers, such as iA ************************ appears dubious at best. Their lack of transparency and failure to deliver on promised protections underscore a concerning lack of integrity.Save yourself the headache and financial risk. Do not trust Roadrunner Financial with your financing needs, especially if they continue to peddle subpar insurance products from questionable providers like iA American Warranty Group.No reply is necessary from Roadrunner Financial, as their empty apologies hold no value in rectifying the harm caused by their deceitful practices.

      Roadrunner Financial Inc. Response

      07/10/2024

      Hi ******, Thank you for taking the time to speak with us earlier. As explained, we are not affiliated with the *** company. We trust that the documentation we provided as requested by the *** company will assist in getting your claim settled. Should you need anything else, kindly reach out to us at ****************************************** or call us at ************ and ask for *************************, so that we can try to resolve your issue. Please reference your ****** review. Thank you, the Roadrunner Financial **************** Team

      Local BBB

      BBB Serving Metropolitan New York

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