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Business Profile

Digital Marketing

Trustpilot, Inc.

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Trustpilot, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Trustpilot, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    1.08

    Average of 91 Customer Reviews

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    Review Details

    • Jim W

      Date: 07/17/2022

      Jim W

      Date: 07/17/2022

      They are not trustworthy at all! They kept removing my honest reviews just because I didn't want to provide VERY DETAILED documents, which I consider privacy. They basically asked for an order copy which has my personal information on it. Ironically, they said it's "totally up to me if I want to provide this document or not". I will not ever use their scamming website from now on. I just realized how shady this company is after reading other reviews and I am glad I made the right call not to trust them.

      Trustpilot, Inc.

      Date: 07/28/2022

      Hi *****,Thanks for taking the time to leave us a review. Anyone who has had a recent, genuine experience with a business can write a review as explained in our guidelines.We're confident that the vast majority of reviewers write about real experiences. However, where there is uncertainty about the legitimacy of a review, we'll attempt to verify it by asking the reviewer for documentation that clearly shows they've had an experience with the business. That's why in our guidelines we ask reviewers to hold onto proof of their experience.Every review on Trustpilot is screened by our automated fraud detection software, which has been developed over many years to identify and remove reviews with unusual features or patterns. But sometimes our robots get it wrong. To correct a false positive, we can ask the reviewer to send documentation of their experience so that we can verify their review and put it back online.When a company doesn't believe that a reviewer has had a genuine experience with them (see our rules about who can write a review and when), they can use our Find Reviewer tool to ask the reviewer for further information. If that doesn't solve the mystery, the company can then flag the review to our Content Integrity Team, who will request documentation from the reviewer.All businesses have the right to do this, regardless of whether they subscribe to Trustpilot's paid services or not. And they must only flag a review to request documentation where there is doubt that the reviewer has had a genuine experience with them.Any documents you provide will not be forwarded to the business and will not be visible to other users. However, if your documentation includes a reference number (order ID, customer ID, or similar) we'll share that reference number with the reviewed company unless you tell us you don't want it shared.Thanks,The Trustpilot Team

    Trustpilot, Inc. is NOT a BBB Accredited Business.

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