Business ProfileforFever
Current Alerts For This Business
On 9/16/2021, BBB contacted Fever to request its voluntary cooperation in addressing the identified issues in the Pattern of Complaints. As of March 2022, BBB is still noting persistent issues with the insufficient customer service to appropriately handle the problems consumers are experiencing with the company's offerings, such as event cancellations and delayed refunds. As of August 2024, consumers are still consistently reporting issues with event cancellations, refund denials or offers of voucher only credits, and inadequacy of Fever's customer service to appropriately handle the problems consumers are experiencing with the company's event offerings.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 379 W Broadway Ste 344, New York, NY 10012-5121
- BBB File Opened:
- 11/12/2018
- Years in Business:
- 12
- Business Started:
- 4/1/2012
- Business Incorporated:
- 7/25/2011
- Type of Entity:
- Corporation
- Alternate Business Name
- Fever Labs, Inc.
- Mad Hatter Experience LLC
- Business Management
- Mr. Mariano Otero, Vice President - Americas
- Mr. Ignacio Bachiller, CEO & Board President
- Contact Information
Principal
- Mr. Mariano Otero, Vice President - Americas
- Mr. Ignacio Bachiller, CEO & Board President
- Additional Contact Information
Phone Numbers
- (646) 781-7359Other Phone
- (646) 781-7359
Customer Complaints
1,165 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
10/03/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
1,785 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Tiffany H
1 star10/02/2024
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