Customer ReviewsforPopOnSmiles, LLC
407 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Gentry s
1 star07/01/2024
A very dissatisfied customer, purchase their products. when I received the product they didn't fit probably so so just a word of advice don't hesitate to get in touch with them if you have any issues. the best they said they could do for me was to offer a 30 percent discount. I had to laugh fool me once shame on you fool me twice shame on me.PopOnSmiles, LLC Response
07/14/2024
Thank you for your feedback, ******, we always look forward to improving our services with both our product and customer experience! Here at Pop On, we stand by our PopOn Promise which is available here: ************************************************. Per our Pop On Promise we offer up to 2 remakes or a return within 30 days of the receipt of your veneers, and the 30 day warranty restarts after your 1st remake. Additionally, the reason for our 30 day remake or return policy is because if you are experiencing fitting or cosmetic issues, that would be evident to our clients within the first 30 days. Our records indicate you have received your veneers on 4/25/2024. We see that you reached out to us on 6/30/2024 in regards to the fit along the gum line, however your warranty has expired on 5/25/2024. We are sorry your smile journey had to end this way, but we do hope we were able to clarify any confusion surrounding our policies. Kindly reach out to us at ******************************* if you have any additional questions. Thank you!Review from Debra H
1 star06/15/2024
A terrible waste of money. The warranty is only 30 days. They claim that you can eat with these. They will break in half if you do. And you will be paying on faulty merchandise. Terrible company. Terrible ***************** Awful experience. They also delete comments on ************* This company is fraud.PopOnSmiles, LLC Response
06/16/2024
We appreciate your feedback *****. Some customers feel comfortable eating their favorite foods with Pop On Veneers,while others prefer to take them out while they eat. You'll want to avoid anything too hard or sticky and you can drink cold and warm liquids up to 120 degrees Fahrenheit. You can find that information here: *******************************************************************************************'re sorry that your experience with us fell short of your expectations. We're committed to ensuring you're satisfied with your smile as described in our Pop On Promise here: ************************************************. Please don't hesitate to email us at ******************************* with any issues you may have that we can resolve within our policy description. We're here to assist you every step of the way. Thank you, and have a great day!Review from Robert M
1 star04/26/2024
No star rating, they couldn't fit my bottom mold. Better off buying the plastic vampire teeth. Paid $600 ,then I paid the return shipping for a refund. I received NOTHING AND HAVE NOTHING!! DO NOT ORDER THIS PRODUCT!!PopOnSmiles, LLC Response
04/28/2024
Thank you for your feedback, ******, we always look forward to improving our services with both our product and customer experience! We have attempted to look up your order details with the email and name provided here, however we were unable to locate your account with the provided information. We would need either the email used to purchase, the order number (begins with 88), or the name on the account. You can also email us directly at ******************************* and request a remake or a return within 30 days of the receipt of your veneers. Certainly reach out to us if we can help in any way within our policy description. We're here for you! Have a wonderful day!Review from Linda G
5 stars02/27/2024
Pop On Veneers You have given me my smile back! I love them. I never imagined they would fit and look as good as they do. I spent thousands of dollars on partials that never were comfortable to wear and looked as good as these. Thank you pop on veneers!! I am thrilled! I plan on ordering a second set soon!************PopOnSmiles, LLC Response
02/29/2024
Terrific, *****! Were thrilled to hear that you love your Pop On Veneers and that you got your amazing smile back! Its an honor to be a part of your smile journey! Welcome to the Pop On Family! Thank you for your review and for choosing Pop On Veneers! Enjoy celebrating your new smile!Review from Connie R
5 stars02/23/2024
pop on smiles was a life saver for me. I had broken off a front tooth, right down the middle, and had a temporary filling in it. It had already fallen out once, and cost me $425 to fix it. The dentist said the next time it fell out I was going to need a crown, which was going to cost over $2,000. Well I didn't want to risk biting into something hard and losing that filling, so when I saw these veneers online, I had to give them a try. I don't wear them all the time, though I could. I mostly wear them when I go out for any reason, but particularly when I eat. They are great!PopOnSmiles, LLC Response
02/24/2024
Thats great to hear ******! Thank you for your rating! Welcome to the Pop On Family! Thank you for your review and for choosing Pop On Veneers!Review from JUAN-CARLOS E
1 star02/23/2024
These veneers I cant wear for long periods of time as they dig into my gums! Top set is cracked and will probably not last much longer. A true waste of money!PopOnSmiles, LLC Response
02/25/2024
Thank you for your feedback, ****, we always look forward to improving our services with both our product and customer experience. At this time, as you received your top veneer on 11/3/23, it is too far out of your warranty period to be replaced. However, we offer spare veneers for $139 per arch. Our team has reached out to you on 2/23/24 in regards to your bottom veneers. Kindly check your email for additional assistance. Please send us photos of the bottom veneers on the *********** so we can further review. Kindly email us at ******************************* so we may further assist you. We're here for you! Have a wonderful day.Review from Pomfila Y
1 star02/22/2024
I canceled my order and a refund was issued, however, it was sent to the original account, which I have since closed. I contacted the bank, who informed me that they have sent the refund back, but Pop On Veneers will not refund it to my current account. They claim that they cannot refund it to another source other than the original source used. I'm not going to just lose almost $600 because they refuse to do the right thing.PopOnSmiles, LLC Response
02/23/2024
We are so sorry to hear this. At Pop On Veneers, we aim to give our customers the best experience possible- especially when assisting with any questions or concerns. Feedback from our customers is how we continue to learn and improve our services. We have attempted to look up your order details with the email and name provided here, however we were unable to locate your account with the provided information. We would need either the email used to purchase, the order number (begins with 88), or the name on the account. It's our goal for you to be celebrating your new smile, and when there's an issue, we want to make sure we resolve it for you. Certainly reach out to us if we can help in any way within our policy description here: ************************************************. We're here for you! Have a wonderful day.Review from Mark R
5 stars02/18/2024
Great service, great product, no problems at all. Would do business with them again!PopOnSmiles, LLC Response
02/19/2024
Hooray, ****! Were thrilled to hear that you love your new smile! Were glad you had a great experience throughout the process! Welcome to the Pop On Family! Thank you for your review and for choosing Pop On Veneers! Enjoy celebrating your new smile!Review from Shane S
5 stars02/16/2024
Awesome experience exactly what I was looking for! Glad I decided to go with it! Thanks pop on veneersPopOnSmiles, LLC Response
02/18/2024
******************! Were so glad you had a great experience throughout the process! Welcome to the Pop On Family! Thank you for your review and for choosing Pop On Veneers! Enjoy celebrating your new smile!Review from Josh A
5 stars02/13/2024
These have 100% changed my life and made me confident again! The entire process from start to finish was as easy as it gets. The shipping time came before it was supposed too, and the experience overall had been amazing! Thank you all so much for the hard work and dedication! You definitely have a loyal customer.PopOnSmiles, LLC Response
02/14/2024
Amazing, ****! Were thrilled that you love your new smile and that its life changing to have your Pop On Veneers! Welcome to the Pop On Family! Enjoy celebrating your new smile! Thank you for your review and for choosing Pop On Veneers!
Customer Review Rating
Average of 407 Customer Reviews
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