Reviews

American home Shield warranty assigned them to my issue and they were a no call no show after I have to take off work.

Do not use these company. they are a scammer. had them out 3 times and didn't fix anything! They tried to scam my wife (shake down). told her need hot water heater and i agreed pay but they would not install tell pay them up front, she refused that day. then i called them back out and different mechanic show up and told me only need valve only (the original mechanic got fired for doing scam stuff). now few weeks later and water heater not working again. and i had to pay service fee for both times ( would not do the right thing even when they did the wrong thing). The other time was to fix shower in march and now 6 month later its leaking again and they would not return my call or answer phone so i called another company and replaced same components. i will be reporting them to bbb, not a good company to use. beware

Came to house under a home warranty claim said they had to order part said they tried reaching out to my son and never did so they close the claim. Guaranteed the took payment for their service. From what I see on bbb site they have an F rating. That definitely explains a lot

Poor communication with owner. Recently fired a plumber who suggested tear up bathroom to find leak when 2nd set plumbers returned said no leak except caulking on tub needs replaced. Never submitted reports just verbal from plumbers- refuse contact my insurance company even when told me they would- one week later nothing

Their techs were unprofessional, did not provide the appropriate PPE related to the job, and were unable to locate the leak. They left the property without resolving the issue, 5 large holes in the wall and ceiling, drywall dust throughout the 1st follow (cancerous material). I contacted my plumber and he was able to identify the issue within 5 mins and address it within another 15 mins.

Before Nussbaumer plumbers arrived to install a kitchen faucet, my garbage disposal worked fine. After they left, the garbage disposal would not turn on. After noticing the failure I called Nussbaumer's office and left a voicemail; my call was not returned. I called again 36 hours later and finally talked to a person, who connected me to the plumber who did the work. I described the problem and, after he could not identify a cause or solution over the phone, the plumber proceeded to deny all responsibility (arguing illogically that since the job was to install a faucet, therefore he could not possibly have disabled the garbage disposal unit that occupies most of the cramped space where he was working). He then suggested I was at fault, and advised me to initiate a claim with the home warranty company (which would cost me another $75).I subsequently discovered, on my own time, the problem. The hose for the on/off air switch had become disconnected from the garbage disposal plug, at the point of attachment to the plug. The plug goes into an outlet directly beneath the faucet attachment, and the plumber had necessarily disconnected the plug in order to access the faucet from below. During this process the air hose must have become disconnected from the plug, and was never re-attached.That's a simple enough mistake to make, and once I discovered the disconnection, it took half a second to fix. The problem is that it was Nussbaumer's mistake, and I was the one left to fix it. The problem is with Nussbaumer's denial of responsibility, their (incorrect) shifting of blame onto the customer, and their lack of interest in making things right. Entirely unprofessional.

Over Charged me and my husband and didnt fix the problem when they came twice in a month and half!