Reviews

Review Details

• Review fromAmy L

  Date: 07/28/2025

  1 star
  This is the worst tree or plant growing company out there. Their trees and plants are c*** They do not grow. And one of my raspberries died and they would not send me a new raspberry to replace it. They kept wanting more and more pictures of it. They kept saying they would have to see what else could be done to save it. It was clear from the pictures it was dead. It had dead leaves and a black stem. Then I tried to delete my online account. There is no place to delete my account and I emailed them to ask them to delete it and they never returned my email. If I could give them zero stars, I would.

  FastGrowingTrees.com

  Date: 07/29/2025

  We sincerely apologize that your raspberry did not recover and you were unable to get assistance with the warranty. Since we sell live plants, we do request photos to assist. We want to ensure that the plants are set up for success in their new home. If you forward updated photos to ********************************** we will be happy to see how we can assist.

• Review fromE. G.

  Date: 07/23/2025

  1 star
  I purchased several items along with the warranty in May and June however, when I needed to use the warranty I have been ghosted. I filled out the online forms with photos and order numbers however, weeks later have heard nothing. I would not recommend.

  FastGrowingTrees.com

  Date: 07/24/2025

  We are so sorry you have not received replies to your email correspondence. We processed a warranty claim on one of your orders and requested additional information for the second order. We have called and left a voicemail as well as sent a follow up email. Please contact us directly and we will be happy to assist.  

  E. G.

  Date: 07/31/2025

  Hello,Yes, I have received one phone call after I made my experience public and my lost money of dead plants. I have called numerous times to talk to this employee however I keep being told, "******** isnt available." So, that's my review, nobody is available to actually help you get your money back.

• Review fromRichard H

  Date: 07/21/2025

  1 star
  **BUYER BEWARE** New to writing reviews so here we go.... Purchased 2 bamboo plants from FastGrowingTrees.com that were indicated on their website as 5 to 6-feet tall for $200+. Received 2 sickly/sparse-looking plants that consisted of 5 shoots apiece with 4 of the 5 shoots being no more than 15-inches tall and a single dangly-looking stalk roughly 5-feet tall. Plants were completely misrepresented on the FastGrowingTrees.com website, which showed healthy, full-looking plants, rather than what I, the buyer, would actually receive. Contacted FastGrowingTrees.com regarding my issue and was told the website shows mature, end-state plants so buyers can see what the plant will eventually look like, not the plant you will actually receive. I pointed out to the representative that this was intentionally deceptive as the website could easily show a single photo of the plant you can expect to receive (yes, plants are all unique but a photo showing the basic size of a plant is not difficult). In the end, if you order from *********************************** closely look at what you are ordering from them as the site is deceptive with its photos - what you see may not be what you get (as what happened to me). Moreover, their prices are consistent with what a healthy/full plant would cost so while the price I paid them gave me the initial thought that I was getting a healthy/full plant (i.e. I paid a premium (high) price - $200+), what I received from FastGrowingTrees.com was not worth the money I spent - $200+ for 2 sickly/sparse-looking plants advertised as 5-6 feet tall but far from that. FastGrowingTrees.com was no help; completely disappointed. Buyer beware! Buyer Beware!ZERO STARS (had to select one star in order to get this review posted)

  FastGrowingTrees.com

  Date: 07/22/2025

  We sincierly apologize that the bamboo was not as expected on arrival. Many of the product photos show more mature plants in landscapes to give an idea of what the plant will look like once established in their new home. We do also have customer review photos on the product pages which show plants our customer have received as well. Let us know if we can be of additional assistance. 

• Review fromCarley M

  Date: 07/09/2025

  1 star
  They sent us a 7 foot tree with no foliage and cut the top completely off leaving no growth in April. Called they said that it is dormant, to fertilize, and essentially wait. I waited until this spring still no growth and its officially dead. Missed the deadline (July) and they refuse to send even a small tree to make up for the misleading advice and a tree that was never going to prosper. I have photos and they still refuse to rectify.

• Review fromDebbie P

  Date: 07/05/2025

  5 stars
  This is my first time ordering from here and was a bit optimistic. I received my plants and shrubs on time. I planted them over a month ago and they are all doing great. I will purchase from them again and do recommend them for future reference.

• Review fromSteve S

  Date: 07/01/2025

  1 star
  Bought 3 blue fescue grass plants that were way overpriced at the $127 I paid for the puny little half dead plants I received. Two of them never took and died. The first replacement I was charged another $9 shipping for the first one that arrived smushed. When the second one was pronounced **** a week or so later, my wife said shed find us the next one locally, which only cost about $15!The one we bought locally actually has the blue tint to it, but the 2 remaining grass plants from FGTs, just look equally green and brown. i,e., like cr@p. Ill never buy from here again

• Review fromRobert J

  Date: 07/01/2025

  3 stars
  I was disappointed with the packaging. The plants were not very secure and there were many broken branches. other than that, the order and delivery was good. I hope that better care is used to package and ship product in the future. I am somewhat reluctant to order more plants.

• Review fromOwen H

  Date: 07/01/2025

  1 star
  *** sent tiny undeveloped hydrangeas for $75 ea. contacted first editions about them and their customer support it was so bad. Hopefully they cant sell them anymore, this company gives others a bad reputation.

• Review fromAnca G

  Date: 06/19/2025

  1 star
  I have pre-ordered a 5 -6 foot ***** Lemon Tree 3 months ago! And paid for it! It was supposed to be shipped at the end of March. Then I was told that oops, it will take a little longer and it will be shipped at the end of April. Then the end of April became the beginnig of June. When I called to inquire I was told it will be the end of June and they gave me a discount for the 3 months wait. Then I was told that they don't have a 5-6 foot ***** Lemon Tree, but they will send a 4-5 foot tree. So, I said fine, it's better then nothing. Then I received an email today that they "made a mistake" when they offered the 4-5 foot 3 and that my order was cancelled. They did refund my money after keeping them for 3 months without me getting anything. They should have pain intrest or sent some sort of a bonus or something for selling me something they didn't actually have and stringing me along for 3 months.I don't recommend buying anything from them as they don't appear to be able to provide what they advertise!

  FastGrowingTrees.com

  Date: 06/24/2025

  We appreciate your feedback and would like to sincierly apologize we were unable to fulfill your order. Since we sell live plants, we do have to check the quality prior to shipping and Unfortunatly due to environmental factors with our grower, we were unable to ship this and did have to cancel your order. We do understand how frustrating this can be and have reached out directly to provide additional assistance.

• Review fromAmy P

  Date: 06/19/2025

  1 star
  Im hurt and sadly disappointed in FGT.I been a loyal customer for 5 years, spent thousands there in the this past 5 years and highly spoke of them to familys and friends. Unfortunately they couldnt honor the 2 Fuyu tree that I purchases as a gift to a friend.I place that order on 6/14/24 but didnt receive it until 9/6 due to out of stock after I made the order, i have reach out to them 6/16/25 about the 2 plant and they say it was past the 365 days warranty and offer me a 20% off next order. This solution disguised me!To be exact day it is 365 days counting as of 6/14/24-6/16/25 ( there warranty say 365 days!)Not to mention they never notify me that the order was out of stock or reach out to me, I found out after a month of waiting with no delivery update so I call them to find out its out of stock. I didnt receive the tree until 9/6, so is that fair that they count as 6/14? You be the judge, I will not support this kind business again.They do have very healthy plant/ tree, there price is high but I didnt mind paying for a healthy plant.Everything goes well until you run into a warranty problem.

  FastGrowingTrees.com

  Date: 06/24/2025

  We sincerely apologize that you had difficulties getting assistance with the warranty for your Fuyu Persimmon trees. The One Year Warranty begins when the product has been shipped so this should have been covered and are glad we were able to honor this for you and issued a store credit but please let us know if you need any additional assistance.