Reviews

Review Details

• Review fromShannon R

  Date: 06/14/2022

  1 star

  Shannon R

  Date: 06/14/2022

  I ordered a ***** Lemon Tree and Key Lime tree from Fast-growing trees. The plants were not in great condition on arrival, but I figured they were stressed from shipping. The leaves were curled, the leaves were dry and had holes in them. I did everything it says on their website for care including using their citrus care kit. I tried more water/ less water but the trees still look unhealthy. Then I realized the trees were infested with bugs probably aphids. These trees are indoor plants have not been outside since I got them. I have two other aloe plants which have never had any issues. When I contacted fast trees they said the infestation could not possibly have come from them and it was my responsibility to buy insecticides to remedy the trees. Very poor **************** would not buy from them again.

  FastGrowingTrees.com

  Date: 06/16/2022

  Due to the shipping process of live plants, the **** requires us to treat the trees in our nursery prior to shipping and are inspected as well to ensure that they do not arrive with active pests. We also encourage customers to contact us within 5 days of delivery of any concerns so that we can promptly assist under our Alive and Thrive Guarantee. 
  https://www.fast-growing-trees.com/pages/terms-of-service#guarantee

• Review fromTim W

  Date: 06/09/2022

  1 star

  Tim W

  Date: 06/09/2022

  Ordered 3 trees over memorial day weekend, with the offer of a free tree. My order arrived with only 3 trees (all damaged) without the free tree. I called them, to which they said they were out of stock of one my treesand of course the free tree. (Offer was a lie) I was issued a refund and was sent the two other trees, one of which came with a very bent, unstraight trunk, and not the size which I ordered. The other had the dirt out of the pot, the roots exposed, and the tree seemingly in bad condition. I would recommend never ordering trees from this business.

  FastGrowingTrees.com

  Date: 06/13/2022

  We are so sorry your order and replacements arrived damaged. We have covered these under our 30 day guarantee and issued a refund due to the trees being damaged upon arrival but please do not hesitate to reach out with any additional questions or concerns. 

• Review fromBrian L.

  Date: 06/06/2022

  1 star

  Brian L.

  Date: 06/06/2022

  I received my peach tree last year and it did not thrive. When I called to inquire, the company informed me that this is normal and often takes a year for a tree to settle into the new environment. One year later and no leaves have sprouted. I waited and waited and still nothing has grow. When I called to ask for a replacement, I was informed that I waited to long to call. I wasnt asking for a refund, just a new tree that would grow and not die after a year. I ordered an apple tree from them at the same time and it is growing well.

  FastGrowingTrees.com

  Date: 06/07/2022

  We cover our plants under a 30 day guarantee in that we guarantee our plants to arrive in healthy condition. Unfortunatly we are unable to control the growing conditions outside of our nursery so we do offer an optional one-year warranty that can be added at checkout. With trees being perishable items, we are unable to extend our warranty past one year of delivery. 

• Review fromHeather B

  Date: 05/25/2022

  1 star

  Heather B

  Date: 05/25/2022

  Wow, what a ridiculous service. Everything I ordered was smaller than advertised and not in good health. The strawberry plants were shipped sideways compared to other plants and all the dirt fell out of the pots. They are definitely ripping people off with the quality and size of these products. Regret order!

  FastGrowingTrees.com

  Date: 05/26/2022

  We are so sorry that you are dissatisfied with your recent order. We are so sorry that you are dissatisfied with the size and condition of your plants. We see you have reached out and requested photos so that we can assist. 
  In regards to the height, it looks like the plants you had ordered are sold by their container size so we can not guarantee for a height for your plants however they should have a mature root system for the siz container that they are in.