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Business ProfileforDollar General
Additional business information
BBB reports on known government actions involving business’ marketplace conduct. The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency.
On 11/1/2022, Ohio Attorney General Dave Yost filed suit against Dollar General Corporation for alleged deceptive pricing practices. Specifically, the lawsuit alleged the business advertises a low price but consumers are charged a higher price at the checkout counter.
On 2/8/2023, Ohio Attorney General Dave Yost announced that his office and Dollar General reached an agreement to avert a temporary restraining order
On 11/16/2023, Ohio Attorney General Dave Yost announced that the bulk of a $1 million settlement with Dollar General will go to food banks or other hunger-relief organizations spanning every one of the state’s 88 counties.
Under an agreement reached between Yost’s office and Dollar General, $750,000 of the settlement money will be distributed to food banks for the purchase and distribution of food and/or personal-care items. Each county auditor will choose the beneficiary in his or her county – a decision that must be submitted to the Ohio Attorney General’s Office by Nov. 30.
The matter is final. For more detail go to https://www.ohioattorneygeneral.gov/Media/News-Releases/November-2023/AG-Yost-Announces-$750-000-to-Benefit-Local-Ohio-F
At-a-glance
Customer Complaints
466 complaints closed in last 3 years
175 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Business Details
This is a multi-location business.
- Headquarters
- 100 Mission Ridge, Goodlettsville, TN 37072
- BBB File Opened:
- 1/17/1963
- Years in Business:
- 85
- Business Started:
- 1/1/1939
- Business Started Locally:
- 1/1/1939
- Business Incorporated:
- 5/29/1998
- Accredited Since:
- 3/1/1987
- Type of Entity:
- Corporation
- Alternate Business Name
- Dollar General
- Dollar General Corporation
- Dolgencorp, LLC (f/k/a Dolgencorp, Inc.)
- Business Management
- Ms. Marsha Murrow, Customer Relations Supervisor
- Mr. Todd J. Vasos, CEO
- Contact Information
Principal
- Ms. Marsha Murrow, Customer Relations Supervisor
- Mr. Todd J. Vasos, CEO
Customer Contact
- Mr. Doug Fiehweg, Manager of Customer Relations
- Mr. Richard W. Dreiling, Board Chairperson
- Ms. Marsha Murrow, Customer Relations Supervisor
- Mr. Todd J. Vasos, CEO
- Mr. Jeff Owen, COO
- Anthony Lindsey, Site Manager
- Additional Contact Information
Fax Numbers
- (615) 855-5899Primary Fax
- (615) 386-9936Other Fax
Phone Numbers
- (270) 618-6000Other Phone
- (800) 678-9258Other Phone
Website Addresses
- (615) 855-5899
Customer Complaints
466 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/12/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
174 Customer Reviews
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Most Recent Customer Review
Audrey C
07/01/2024
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