Business ProfileforD.T. McCall & Sons

Purchased a kitchen table and chairs a few months ago. After a month or so I began to notice the chairs were wobbly. Come to my findings the chairs were falling apart. I reached out to the store- whom sent someone to the home to review the damages of a NEW product we paid an astronomical amount for. The gentleman was beyond hours late of his arrival time and very passive/rude. They offered to GLUE the chairs back together. They sent someone to our house ONCE as they have claimed multiple times which is a flat lie. I asked for a refund and for them to pick up the damaged products. They refuse any type of help except to GLUE the damaged product that clearly is defective. When we bought the table and chairs brand new it was not listed they would be damaged. The product was not a clearance item; so there is no reason to give us a defective item without a refund. Just the other night I went to sit down to eat and the chair completely collapsed. I am a 75 year old woman and my husband is older than me. The products are deemed UNSAFE and causing now harm to us. I am requesting the company refund my amount and send back to the manufacturer.