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The ZebraThis business is NOT BBB Accredited.
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Average of 35 Customer Reviews
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Review fromSam K
Date: 05/02/2025
1 starbasically a bait and switch. absolutely useless after adding s much info into it.Review fromJe T
Date: 03/18/2025
1 starThe website didn't actually give me any home insurance quotes. After the questions there was a page with a list of a few insurance providers next to buttons labeled "Get Quote". When I clicked, there was no quote, just a new browser tab opened for that particular insurer and none of my information. Since ***************************** did literally nothing at all, I now suspect it was just a ploy to get my name, email, and potential home address.Review fromA. R.
Date: 02/18/2025
1 starA. R.
Date: 02/18/2025
So I will say this .. my agent **** *. was phenomenal. Anytime I had any questions/concerns, I always called her. With that said, my company that I had insurance with Mendakota was a nightmare to deal with. Their sister company ********* is just as bad. I kept switching from one to the other for years each time it was time to renew cause each of them had better rates. And due to my agent being the best, she kept me on the best rate. My son who had FULL COVERAGE, that was also on my policy- had an innocent on our property. It was on a holiday evening and his truck was in jeopardy of flipping down a mountain side. I tried to call our lovely insurance- mendakota and could not get ahold of them. Even tried my agent (which I was informed later that she had taken a medical leave)- went to voicemail. Along with others also. So I called a tow truck to come to our property inorder to winch my sons truck safely down the mountain side so it wouldnt flip. I was finally able to get ahold of Mendakota the next day or 2 and they PROMPTLY INFORMED me that towing wasnt apart of our coverage. I had to argue for weeks (no joke) that with FULL COVERAGE, there should be towing under that coverage. He wasnt needing a tow due to any mechanical failure, it was due to an incident/accident on our property. After arguing & finally getting them to understand what THEY needed to do, I was forwarded to an adjuster agent who talked to me on the phone & asked me to download an app inorder to get the damage report done. No agent ever came to our property to actually see his truck. ************* were taken and put on that app. Snide remarks were made on his statement saying how there were scratches on his truck. There are trees on the mountain side. As if they were there beforehand & were not. His deductible was $1000 & they issued a check for $62 cause his damage totaled $1062-isnt that convenient? And I am still stuck with the tow bill that they claim wasnt part of our FULL COVERAGEThe Zebra
Date: 02/19/2025
Thank you, ***, for taking the time to write a review. It sounds like you had a good experience comparing rates with The Zebra but you did not have a good experience with your insurance carrier. We're sorry about the misunderstanding with your coverage. We want to lay out all the options so you can make an informed and confident decision for your next policy, and that's not what happened here.
Towing and roadside assistance are usually separate add-ons or included in a roadside assistance plan. However, some insurance policies may offer towing reimbursement if the towing is related to a covered comprehensive claim, such as after a theft or a natural disaster.
If you want towing coverage, you need to add roadside assistance or towing and labor coverage to your policy. Some memberships, like Auto Hero, also provide unlimited roadside assistance, including towing services.
It sounds like you would like to switch insurance carriers, and we would love the opportunity to provide the 5-star experience that you deserve as you comparing rates.The Zebra
Date: 02/19/2025
Thank you, ***, for taking the time to write a review. It sounds like you had a good experience comparing rates with The Zebra but you did not have a good experience with your insurance carrier. We're sorry about the misunderstanding with your coverage. We want to lay out all the options so you can make an informed and confident decision for your next policy, and that's not what happened here.
Towing and roadside assistance are usually separate add-ons or included in a roadside assistance plan. However, some insurance policies may offer towing reimbursement if the towing is related to a covered comprehensive claim, such as after a theft or a natural disaster.
If you want towing coverage, you need to add roadside assistance or towing and labor coverage to your policy. Some memberships, like Auto Hero, also provide unlimited roadside assistance, including towing services.
It sounds like you would like to switch insurance carriers, and we would love the opportunity to provide the 5-star experience that you deserve as you comparing rates.A. R.
Date: 02/22/2025
Yes you are correct when you state that if a person wants to purchase roadside assistance.. but this wasnt a roadside assistance situation. He basically had a WRECK on our property and needed a tow truck. If he had a wreck on the road, would we need roadside assistance to come tow him? Or would the FULL COVERAGE insurance provide a tow truck? This situation was an act of nature of what happened. Again I state, this was not a ROADSIDE ASSISTANCE SITUATION. He didnt need a boost cause his battery was dead or some fuel cause he didnt stop by the gas station on the way home or a flat tire. He had a wreck. He had full coverage insurance with you all. And YOU ALL FAILED him as a customer. He did his part, he paid for full coverage insurance for a year and a half. And all yall can do is give us a hard time, not pay for the tow truck that we paid for after he had the wreck, and allow him to have $62 over his deductible? And also make snide remarks of how - the truck had several scratches on it. You all didnt even put that in the quote for bodywork. This is my sons pride and joy. And he was in the wrong part of our property at the wrong time and had a wreck. Those scratches as listed on the comments of his quote were from the trees on the mountain side. IF YALL had sent someone out to our house and seen IN PERSON the nature of what happened, you all would knew that. But instead we had to take pictures and load a video showing the truck. And the app only allowed one part of the truck to be listed. The entire truck needs to be fixed due to the tree scratches and the dents that the trees put in his truck DUE TO THE WRECK. We are not in the wrong in this situation, but I guarantee you that we were DONE WRONG. We have moved on to another company that will take care of us. And .. you will love this one.. they INCLUDE TOWING AND ROADSIDE ASSISTANCE in the package on top of the Basic full coverage insurance. Which also includes towing when you have a wreck. I am not sure on why you all dont offer towing when a person has a wreck. But most wrecks NEED a tow truck afterwards. Guess thats just a way that ***** customers arent getting what they think they are paying for. I will be contacting other individuals that will be able to help us further this, not only BBB will be hearing bout this.Review fromWyatt C
Date: 11/07/2024
5 starsI just wanted to leave a great review for ******. She was an amazing help today and truly she gave extraordinary service and I just want to lift her up with that. Thank you!!!Review fromkat w
Date: 10/15/2024
1 starkat w
Date: 10/15/2024
Worthless.There is no point to this. Do not use.They do nothing but steal your info, then advise you to contact the insurance company whose name they provide. For me it was just one, Progressive. No comparisons, no quotes...just a company name to contact. I had to re enter all the info the Zebra collected with Progressive.The Zebra
Date: 11/13/2024
Hi MK, thank you for taking the time to write a review. Were sorry to hear you did not have a good experience comparing rates with The Zebra. Smart shoppers compare to save money, and thats exactly what you tried to do.
Depending on your location, vehicle, driver history, and a variety of other ratings like credit score, you may only see links to other insurance comparison sites rather than actual quotes. This is because some of our results are heavily dependent on your address, vehicle type, and driver profile. For example, many insurance carriers are hesitant to offer rates to those searching in major cities because they already have a large client pool and city drivers are at high statistical risk for accidents.
Rest assured, your information is not at risk and we don't sell it to any third-parties. We hate unsolicited messages just as much as you do. You can request the removal of ANY data you've provided to The Zebra here: **********************************************************.Review fromMatthew B
Date: 09/05/2024
1 starMatthew B
Date: 09/05/2024
Nightmare... Do not give these clowns any information they're a scam! They data mine you and then give you no actionable information. So much regret... I wish there were laws against slimy companies like this and I guess they pay enough for ****** to put them right up top. Zebra = Regret!The Zebra
Date: 09/12/2024
Hi *******, thank you for taking the time to write a review. Were sorry to hear you did not have a good experience comparing rates with The Zebra. Smart shoppers compare to save money, and thats exactly what you tried to do.
Depending on your location, vehicle, driver history, and a variety of other ratings like credit score, you may only see links to other insurance comparison sites rather than actual quotes. This is because some of our results are heavily dependent on your address, vehicle type, and driver profile. For example, many insurance carriers are hesitant to offer rates to those searching in major cities because they already have a large client pool and city drivers are at high statistical risk for accidents.
Rest assured, your information is not at risk and we don't sell it to any third-parties. We hate unsolicited messages just as much as you do. You can request the removal of ANY data you've provided to The Zebra here: **********************************************************.Review fromJacquelyn B
Date: 08/09/2024
1 star"No spam calls.no spam emails" written right on their website. That is a lie. I signed up for this service and within just a couple of days my phone and email used (new email to track to see who sells my information), we're inundated with spam, not calls regarding insurance, but a bunch of fake spam emails pretending to be insurance companies (you know the ones from randomly generated number and letter emails that look sort of like the real company). It's disheartening to have my personal cell phone number sold to 3rd parties from a supposedly reputable business, now I'm getting woken up at 6am by robo calls as well. Don't enter your information on this website.Review fromAlec W
Date: 07/25/2024
1 starAlec W
Date: 07/25/2024
As advertised on their website, I enter in all my information so that I can compare quotes for auto insurance. I'm taken to a page that says, "we've pulled your options from top insurance companies. View the final price on the insurer's website without having to reenter your information."There are several options below, each representing an auto insurance company and each with a "get price" button. Clicking on any of them takes me to a form I then have to fill out, beginning the process over again for each in turn. None of my information is "remembered". There was zero value added by The Zebra. I could have saved time by simply clicking on each result from a search engine and filling out forms individually.The Zebra
Date: 08/05/2024
Hi ****, were sorry to hear you did not have a good experience comparing rates with The Zebra. Smart shoppers compare to save money, and thats exactly what you tried to do. Depending on your location, vehicle, driver history, and a variety of other ratings, you may only see links to other insurance comparison sites rather than actual quotes.
Rest assured, your information is not at risk and we don't sell it to any third-parties. You can request to remove any data you have provided The Zebra here: **********************************************************Review fromKevin S
Date: 07/24/2024
1 starKevin S
Date: 07/24/2024
I just spent 15 minutes on the zebra.com website to compare auto insurance. Filled out all the forms but never received any quotes! Instead, I was redirected to the websites of insurance companies which ask me to fill out my information all over again! A complete waste of time. After reading other reviewers, I have a feeling my information will be sold and my email and phone number will be flooded with ads tomorrow. Save your time and stay away from these shady practices!The Zebra
Date: 08/06/2024
Hi *****, were sorry to hear you did not have a good experience comparing rates with The Zebra. Smart shoppers compare to save money, and thats exactly what you tried to do.
Unfortunately, some of our results are heavily dependent on your address, vehicle type, and driver profile. For example, many insurance carriers are hesitant to offer rates to those searching in major cities because they already have a large client pool and city drivers are at high statistical risk for accidents.
Thank you again for taking the time to write a review, and for providing feedback. We hate unsolicited messages just as much as you do. We are not a lead generation site, so we never sell your information. You can request to delete the info you provided The Zebra here: **********************************************************.Review fromMatteo D
Date: 07/11/2024
5 starsThe Zebra found me a policy for LESS THAN HALF of what I was paying thru a local agency. I had an almost $500/mo payment for my car and even though I tried all of these other services for months, nobody could get me a better deal or those insurance sites said they wont serve my location. With The Zebra, I got around all of that and my payments are now less than $200/mo for the exact same coverage/policy with a different provider. I kept seeing the ads on my streaming apps and finally caved after a month of them playing, decided to check it out. Zero regrets. Easy to use and ultimately worst case scenario is The Zebra wouldnt be able to beat your current company's price (at which point you lose nothing other than about 5 min of your time).
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