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Find a Location

Family Hospital Systems has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Family Hospital Systems

      1464 E. Whitestone Blvd Cedar Park, TX 78613

    • Family Hospital Systems

      1860 S. Lakeline Blvd Cedar Park, TX 78613

    • Family Hospital Systems

      1210 West University Ave Georgetown, TX 78628

    • Family Hospital Systems

      1925 A.W Grimes Blvd. Round Rock, TX 78664

    • Family Hospital Systems

      230 Deer Ridge Road Round Rock, TX 78681

    Business ProfileforFamily Hospital Systems

    Hospital
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Family Hospital Systems has 9 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Family Hospital Systems

        1464 E. Whitestone Blvd Cedar Park, TX 78613

      • Family Hospital Systems

        1860 S. Lakeline Blvd Cedar Park, TX 78613

      • Family Hospital Systems

        1210 West University Ave Georgetown, TX 78628

      • Family Hospital Systems

        1925 A.W Grimes Blvd. Round Rock, TX 78664

      • Family Hospital Systems

        230 Deer Ridge Road Round Rock, TX 78681

      Headquarters
      1464 E. Whitestone Blvd, Cedar Park, TX 78613
      BBB File Opened:
      11/22/2021
      Years in Business:
      9
      Business Started:
      2/26/2015
      Business Incorporated:
      2/26/2015
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • FAMILY EMERGENCY ROOMS, LLC
      • Family Hospital at Brushy Creek
      Related Businesses
      Business Management
      • Dr. Henry Higgins, Managing Member
      Contact Information

      Principal

      • Dr. Henry Higgins, Managing Member

      Customer Contact

      • Dr. Henry Higgins, Managing Member
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/27/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I went to this 'emergency room' with a broken foot. Was asked for my insurance card, I have ********** blue shield, which I gave and was given 'consent to treat' paperwork (what I was told). I then was treated for my broken foot with an xray and ice, given a boot and crutches, and went to check out. This is when I learned I was 'out of network' and that they do not submit to or contract with insurances. I was offered a 'hardship plan' for $950 and told by the lady at the desk to never come back because it's all a scam the way they do their billing and hide that they're not in network from customers. I have a $100 copay for ER visits typically and even made a joke about being close to my max out of pocket to the doctor and still not informed. I was also told by the girl at the desk my insurance would probably reimburse me the $950, this is not what happened. The day before Christmas Eve I spent $950 for a broken foot with zero expectation of it being that expensive when I showed up.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Michelle K

      1 star

      04/07/2023

      DO NOT go to this place. My star rating is below 1 star but that wasnt a given option. I cut my finger on a Saturday night and there were no urgent care clinics open so I went to this location of Family Emergency Room. The Dr gave me a tetanus shot and put one stitch in my thumb. They billed my insurance over $15,000. This is highway robbery and they should not be in business. The sad thing is that the employees were very nice and deserve to be working somewhere legitimate.

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