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Business Profile

Window Coverings

American Blinds

Reviews

Customer Review Ratings

4.52/5 stars

Average of 89 Customer Reviews

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Review Details

  • Review fromChuck S

    Date: 01/26/2024

    1 star

    Chuck S

    Date: 01/26/2024

    Very disappointed with blind and customer service rep who did nothing for me. Ordered off website, gave exact length and width measurements (as asked) of what I wanted. And blind came over a half inch short in width. Customer service states manufacturer subtracts a half inch when they make!? What??? No where on site does it state that or recommend ordering a half inch larger then what you want! Order # 13190583

    American Blinds

    Date: 02/05/2024

    Hello Chuck, Thank you for taking a moment to provide insight with your ordering with us. I'm very sorry for the experience. We have sent you an email to further discuss and look forward to hearing from you.
    American Blinds Social Care Team
  • Review fromKathy M.

    Date: 12/15/2023

    1 star

    Kathy M.

    Date: 12/15/2023

    Buyers Beware. I worked with a Design Consultant for an arch window. They will not correct the blind because I entered the information into their website even though the consultant advised me. I specifically asked the consultant if they could accommodate my window and he said most definitely. They will remake the blind at a 20% discount, however I purchased them at 40% discount so I would be paying more money to correct the poor guidance. I am now out $380 and no blind.

    American Blinds

    Date: 12/18/2023

    I am so sorry to hear that you are having fit issues with your shade. I can imagine that this is frustrating and I would love to look into this for you. Please email me your order number and photos to [email protected]. I am happy to help. -- Ava

    Kathy M.

    Date: 01/09/2024

    sent an email to the the contact in this post on 1-9-24.
  • Review fromLori M

    Date: 11/30/2023

    1 star

    Lori M

    Date: 11/30/2023

    We ordered 21 blinds and 2 plantation shutters. Deliver was great. However, the plantation shutters came with NO hinges or magnets.
    I called the company. They told me they would send them right out. Well, 7 days later only the hinges showed up. NO MAGNETS! What the heck? All they say is I’m so sorry. We will get those out to you as soon as possible. Now we have to connect everything. What good is it to get your product if it isn’t complete? I would NOT order from here again. Very disappointed. I gave them a 1 star because you have to. But I’d give them a zero if I could.

    American Blinds

    Date: 12/05/2023

    I am so sorry to hear that this has been your experience. I can imagine that this is frustrating and I apologize. In reviewing your order, I see that you have recently spoken to our Customer Service Team who has taken care of you.
  • Review fromVicki B

    Date: 11/29/2023

    5 stars

    Vicki B

    Date: 11/29/2023

    Good quality product, quickly made, arrived on time, easy to install. Would purchase again easily on the web site. Plan to tell others about the window coverings with a good price when I ordered them.

    American Blinds

    Date: 11/30/2023

    Thank you for taking the time to share this feedback. I am so happy to hear that you are enjoying the products.
  • Review fromSusette R

    Date: 11/02/2023

    5 stars

    Susette R

    Date: 11/02/2023

    Easy and prompt delivery. Called to confirm delivery address. She was excellent.

    American Blinds

    Date: 11/06/2023

    We are happy to hear your order went well! Thanks for sharing, Susette!
  • Review fromPROTEMP STAFFING SOLUTIONS, INC S

    Date: 10/13/2023

    5 stars

    PROTEMP STAFFING SOLUTIONS, INC S

    Date: 10/13/2023

    The blinds that I ordered are absolutely fabulous. Very easy to install. The cost of the blinds was very reasonable. Shipping was quick and easy.

    American Blinds

    Date: 10/16/2023

    Thank you for taking the time to share this feedback. I am happy to hear that you are enjoying your blinds!
  • Review fromCarol K

    Date: 10/08/2023

    5 stars

    Carol K

    Date: 10/08/2023

    Great blinds for a better price.! Same quality as name brand blinds. Will definitely purchase again.

    American Blinds

    Date: 10/09/2023

    Thank you for choosing us for your window covering needs and for taking the time to share your positive experience.
  • Review fromLeReese D

    Date: 09/26/2023

    4 stars

    LeReese D

    Date: 09/26/2023

    Nice product. I love the color and it looks very nice on my patio.

    American Blinds

    Date: 09/27/2023

    I am so happy to hear that you love the color. Thank you for choosing us for your window covering needs and for sharing your positive experience.
  • Review fromCharles L

    Date: 09/19/2023

    5 stars

    Charles L

    Date: 09/19/2023

    I ordered just one blind to give you a try. It was received packed very well in good shape. I installed it and it fit and worked perfectly. I would buy again.

    American Blinds

    Date: 09/22/2023

    Thank you for taking the time to review us, Charles! We hope you enjoy your new blinds!
  • Review fromKaye B

    Date: 09/16/2023

    5 stars

    Kaye B

    Date: 09/16/2023

    I just wanted to take a moment to let you know how impressed I am with your company! I just installed my 9th set of 2" faux wood blinds ordered over 5 years. The quality has remained excellent thru these years. Customer service is quick and professional. With each blind I have been so happy with the fit...perfection! In short, you have a very happy customer and if I ever move I know exactly who I will order blinds from! (All my current home windows now done.) Thank you for continuing to be such a reputable company in this day and age of shamsters and advantage takers! Continued successful business to you. Happy Customer

    American Blinds

    Date: 09/19/2023

    Thank you for being a return customer and for taking the time to share your positive experience. I love to hear that you love your window treatments!

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