Reviews
This profile includes reviews for Moxie Pest Control, LP's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 361 Customer Reviews
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Review fromStacy G
Date: 12/30/2024
1 starStacy G
Date: 12/30/2024
Sales person flat out lied to get us to sign up. He told my husband and I that they won’t hold us to any contract if we want to cancel. We have tried repeatedly to cancel and they are making us pay for the entire year. They give us same days notice before they come out, no sooner. Treatment doesn’t even work, and they burned our grass. I have never dealt with a company this unprofessional and dishonest.
Moxie Pest Control, LP
Date: 01/03/2025
Thank you for your feedback, we tried to look up your account but your name or email did not come up in our system. Feel free to reach out to us so we can assist you, keep in mind that we also have a damages department that can help you with the damage cause to your grass.Review fromEric I
Date: 12/26/2024
1 starTried to cancel after a year of services. Mailed my request, as instructed in the contract, to the address listed on the contract. Came back as they had moved and forwarding time had expired. Mailed a 2nd letter to the "new" address in Algonquin, IL.. Also came back as an incomplete address. Mailed a 3rd letter to the site Google lists for them in Molena, Ill. Based on previous experience not very hopeful that will go thru. Have now blocked them on my credit card but they'll probably find a way around that and still bill me. I think this may be a good candidate for a Small Claims Court case?Review fromWayne Y
Date: 12/21/2024
1 starWayne Y
Date: 12/21/2024
Fraudulent business practices. ***** all contact. The initial presentation is deceptive, services are inaccurate/deceptive. Billing is fraudulent.Moxie Pest Control, LP
Date: 12/27/2024
It appears that we were able to address your concern to your satisfaction, as youve decided to continue with our services. If theres anything further we can assist you with, please dont hesitate to reach out.Review fromDaniel T
Date: 12/19/2024
1 starTheir door to door solicitors are not clear and pressure you into signing a a contract that if you don't need their service you're obligated to compensate them for nothing. I paid for two visits $160ish each due to my elderly 91 year old mother's disdain for bugs. When I cancelled afterwards they're trying to fleece me for $460. Unethical business practices in a downtrodden economy.Review fromJo G
Date: 12/12/2024
1 starJo G
Date: 12/12/2024
The Moxie employee who inspected our attic presented it as a serious mice infestation. He used photos from our attic to illustrate. He warned that mice might get into the walls if the problem was not taken care of. He calculated the cost, gave us a “discount" because one of us had been a teacher, & presented us with the cost of $16,838. He said his team was booked for several weeks out, but he had an opening on October 31. Because we were told the infestation was serious & could compromise our home, we quickly agreed to the price & the installation date and signed the contract. The team that arrived on Oct 31 consisted of a supervisor & about 4 other people. They arrived after 8:00 am & left around 3:00 pm. We noticed that several workers were often just standing around & not actively engaged in the job. We wondered why so many people were needed for this job. After the job was finished, we asked about the severity of the infestation. The supervisor indicated that it wasn’t bad and that he’s seen worse. We asked him if he saw any mice & he said no. This caused us to question the charges and do some research. Our warranty says 137 bags of TAP insulation were used. Home Depot sells TAP insulation for $630 per 36 bags. Using this cost, we calculate the cost of the insulation materials to be $2520. We did some Internet research as well. Forbes says that the average labor cost for insulation is $40-$70/hour. If we take the high cost of $70, then 5 people comes to $350/hr. Installation time was 7 hours, so the labor charge should be $2450. Moxie's agreement is very simplistic & does not break down the cost for materials & labor. The agreement says $6000 for insulation removal, $9000 for installation of TAP insulation, & $1838 for “other fees.” Materials: $2520, Labor: $2450, Other fees as stated on the agreement: $1838. This totals $6808, which is far less than the $16,838 we were charged.Moxie Pest Control, LP
Date: 12/16/2024
Jen we looked at the account, the customer has the 3 day buyers right if they decide they do not want to move forward with the agreement. Which it was not addressed that you were not satisfied with the initial quote given to you .Review fromMiranda W
Date: 12/10/2024
1 starIf I could give this company zero stars I would. The door to door sales people show up late at night. Personally, I had a very young girl by herself show up after dark. Which isnt safe for her. They do not tell you what youre getting into. They dont talk the contract over with you. They give you all false cost prices, nothing gets honored. The pests actually got worse. They claim and charged me for two visits even though Ive only had one. Tried cancelling my account for above reasons and they actually charged me $413.08. Do not waste your time on this trash company. Find a local business that actually values your business, your dwelling and transparency.Review fromJohn V
Date: 12/05/2024
1 starJohn V
Date: 12/05/2024
These guys are scammers. They did a free attic inspection, and told me I had roof rats and that it was urgent I acted quickly to get them out. Quoted $10,800 and tried to get me booked for the next day. I got second opinions and found out from multiple sources that roof rats do not live in MN, they're found in coastal warmer climates like Florida and New York City. Turns out there were just mice in the attic, which another company charged $349 to remediate. Can't imagine how many elderly people have been scammed by this.Moxie Pest Control, LP
Date: 12/06/2024
Roof rats found inside homes and make their nests in attics, above ceilings, and in upper cabinets. This should be able to remediate with our regular pest controls subscription but if you want any long time results insulation is the way to go.Review fromCora J
Date: 11/27/2024
2 starsCancelation cost is ridiculously high - over $300. This does not bode well as a good company.They need to change this high cost of business.Review fromTxhia W
Date: 11/25/2024
1 starTxhia W
Date: 11/25/2024
It's best to avoid this company. Do not sign or agree to a contract, as it is difficult to break. Make sure you are not pressured into buying like I was. Pay close attention to the wording, as the cost of all the treatments adds up. The service contract is very expensive. Not very good practice and they know it. If this is how they do business, karma.Moxie Pest Control, LP
Date: 11/27/2024
Thank you for your feedback. We’re sorry to hear about your experience and truly appreciate your input.Please feel free to reach out so we can make things right.Review fromVirginia C
Date: 11/22/2024
5 starsVirginia C
Date: 11/22/2024
Great customer service. Knows about the product and services. Thank you.Moxie Pest Control, LP
Date: 11/27/2024
Thank you so much for your kind review! Your feedback means the world to us, and we're thrilled to know you had a positive experience.
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