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Business Profile

Home Warranty Plans

American Home Protect, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for American Home Protect, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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American Home Protect, LLC has 2 locations, listed below.

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    Customer Review Ratings

    1.08

    Average of 178 Customer Reviews

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    Review Details

    • David L

      Date: 04/18/2025

      I keep receiving letters in the mail from this company, with fraudulent wording about how my "coverage is expiring" on my home. All lies, geared towards scaring people into an insurance coverage they don't need. Companies like this that lie and scare should not be trusted with ANYTHING. DO NOT CALL of give them any business!

    • Reg H

      Date: 04/03/2025

      Kept getting papers saying that my policy has lapsed and I have 10 days to renew it. NEVER HAD A POLICY with them. Fraudulent marketing trying to catch someone. If they are like this when I don't have a policy with them, hate to see how they are once they get you.

    • Brad L

      Date: 03/28/2025

      Keep receiving letters as others complained with strong threatening language my home warranty will expire soon which I never had. It implores me how the BBB can give this company an A+ rating and the State Attorneys Office allows these scammers to stay in business.

    • Jane S

      Date: 03/20/2025

      Predatory mailingsofficial looking mailers with strong language about 10 days to respond, SECOND NOTICE mailers about my Home Warranty about to expireI have lived in my home for 15 ********* never purchased a Home Warranty NOR has my lender ever purchased a HOME WARRANTY for my property.When I called customer service for this company (AFTER 15 years of mailers) I was told they needed the reference numberwaited for the next mailing & called with the reference number & was told They would tell their office that I was CHOOSING NOT TO RENEW MY AGREEMENTwhen I REPEATEDLY explained I NEVER had an agreement I kept getting the same line repeated back at ****** I was CHOOSING NOT TO ******** does state on their notice that This is a solicitation, not a bill BUT I feel for some senior or elderly person this type of mailer could lead them to purchase something they may not need. It is a FEAR driven solicitation.I wonder how the BBB gives them an A+ rating? I have contacted my State Attorney General to see what they think.

    • Joe S

      Date: 03/12/2025

      Just straight up scammers. ********. Liars. Digging up your information on the internet then trying to scare you into giving them money.

    • Michael O

      Date: 02/27/2025

      Very misleading direct mail solicitation, says "second notice" on envelope and the offer is printed on pink paper like an overdue bill.. stating home warranty policy could expire soon...talk about walking the line between outright fraud! I would NEVER do business with a company with such deceptive business practices!! Clean up your act!

    • Gwendolyn M.

      Date: 02/14/2025

      Thus business does not honor its agreement and makes numerous excuses why it cant. It is not worth the money I paid for the policy. I want to warn others.

    • Denise H

      Date: 02/04/2025

      Scammers! They send out unsolicited bogus mailings telling you that your Home Warranty policy could be expiring soon. I am savvy enough to see through their scam. I dont have any policies with them. It is clear they scour recent real estate transactions and try to trick people into buying coverage with them. I feel sorry for people who fall into their lying trap. I looked them up on the internet and could not find anything positive about this company. It is a shame that these scammers are allowed to even use the word American in their name.

    • Chuck F

      Date: 02/03/2025

      This company has been sending me letters in Pink letter head and red (SECOND NOTICE) or (FINAL NOTICES) on the envelopes. I have called them and asked them to stop sending these notices. I have warned them that I will take steps to halt their intrusive bulling and insulting marketing practices. Please assist me in forcing these BAD actors to STOP contacting me in the future. I have a credit rating in the 800s. To that I have always paid any of my bills and do not appreciate these strong-arm tactics. I would like to be notified when the appropriate steps have been taken to stop them. Thank you for taking the time to hear my complaint and assisting me with these bad actors. thank you

    • LaGail B

      Date: 01/15/2025

      I wish I could give zero stars. I have been paying $92/month for past 5 months. I opened a claim December 11, 2024 and was not able to get a ******* at my home until January 15, 2025 ! The ******* gave an estimated arrival between 8AM and noon. It is 1:50 PM and still no ******* ! And this is the 3rd ******* they sent a request to come to my home. The 1st one never called me, the 2nd said they usually have to fight the company to get paid. I had to pay the deductible up front to the 3rd ******* who has not shown up ! I know I will lose money if I cancel, but I see so many better companies. I REALLY should have done better research before I chose American Home Protect !!!

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