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Complaint Details
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Initial Complaint
04/04/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
Had a collection account appear on my report. **************************************************** Original creditor: ************* Sep 23, 2021. I never had an account nor know what ************* is. I disputed online then via certified mail. I said please provide the original documents with my wet signature to irrefutably proof it is valid. if not please remove and send me an updated report. Did not receive anything. Report Number ************ Date Generated Jan 25, 2022 **************************************************** Account * ****** ******************* that reported the information has certified to Experian that the information is accurate. This item was not changed as a result of our processing of your dispute. Please review your report for the details.
Business response
04/05/2022
Lockhart, ************************************************* is a third-party debt collector.
Given the public nature of BBB complaint responses, we will not disclose account details in this forum, however, if the consumer wishes to file a complaint with the ************************************* they may do so at **********************************************************
Should the consumer require additional assistance, they are urged to contact our Vice President of Operations, ***************************, at ************.Initial Complaint
04/03/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
On Jan. 2022, I received a debt collection notice from Lockhart, Morris, and Montgomery, Inc, stating that as of 1-05-2022 , I owed a debt to CRST in the amount of $2,702. However, This account was previously disputed with CRST and removed from my collections on my credit reports. Why is this company trying to charge me again over an account that was previously disputed and resolved? I am not liable for an account that was resolved and removed from my credit report from the Original Debt collector? Now this 3rd party debt collector is trying to charge me again over an account that was resolved and closed long before this new collections agency bought the debt out. I would like Lockhart, Morris and Montgomery, Inc. to please remove me from their debt collection list and remove any account reflecting this from my credit report.Business response
04/14/2022
Business Response /* (1000, 5, 2022/04/05) */ Lockhart, Morris & Montgomery Inc is a third-party debt collector. Given the public nature of BBB complaint responses, we will not disclose account details in this forum, however, if the consumer wishes to file a complaint with the Consumer Financial Protection Bureau, they may do so at https://www.consumerfinance.gov/complaint/getting-started/ Should the consumer require additional assistance, they are urged to contact our Vice President of Operations, Brian Valentin, at 855-861-7078.Initial Complaint
03/26/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
This company has placed a collection on my credit report in violation of the Fair Credit Reporting Act. I have never heard of nor do I owe any money to this company. They have never contacted me nor have I received any correspondence at all from this company. They have put a collection in the amount of $2600 on my credit report for education that I do not owe. There has been no documentation sent to me validating this debt nor do I owe any outstanding debts. My credit report says the original creditor is CRST international from 2018. I do not owe this company any money as the company was sued due to their business practices and forced to agree to a settlement. The company has since refunded funds they have no right to collect they took the collection off my consumer report then put it back on This collection agency has added this fraudulent debt to my credit report 4 YEARS LATER without contacting me in anyway or giving me a chance to validate whether or not I owe this debt. This is a violation of my FCRA rights and I would like this fraudulent debt removed from my credit reports. This is an outright attempt to collect a debt that is not owed through unscrupulous means. A settlement has been reached in a class action lawsuit against CRST International, Inc. and CRST Expedited, Inc. The settlement is on behalf of all individuals who have participated as contract drivers in CRST's Driver Training Program at any time between December 22, 2013, and December 31, 2020. You are receiving this notice because you have been identified as a class member. This notice informs you about your rights relating to this settlement. Personal Information: ******* ********Business response
05/09/2022
Business Response /* (1000, 5, 2022/03/29) */ Lockhart, Morris & Montgomery Inc is a third-party debt collector. Given the public nature of BBB complaint responses, we will not disclose account details in this forum, however, if the consumer wishes to file a complaint with the Consumer Financial Protection Bureau, they may do so at https://www.consumerfinance.gov/complaint/getting-started/ Should the consumer require additional assistance, they are urged to contact our Vice President of Operations, Brian V*******, at ************. Consumer Response /* (3000, 7, 2022/04/03) */ (The consumer indicated he/she DID NOT accept the response from the business.) They're violating the consumer laws and hasn't provided proof Business Response /* (4000, 9, 2022/04/04) */ Lockhart, Morris & Montgomery Inc is a third-party debt collector. Given the public nature of BBB complaint responses, we will not disclose account details in this forum, however, if the consumer wishes to file a complaint with the Consumer Financial Protection Bureau, they may do so at https://www.consumerfinance.gov/complaint/getting-started/ Should the consumer require additional assistance, they are urged to contact our Vice President of Operations, Brian V*******, at ************.Initial Complaint
03/21/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
This account inaccurately reported from my credit report in 3 credit bureaus like Equifax, Experian and Transunion. ************************************************************ Date Opened:09/01/2021 The postings on this account was inaccurate and misleading also included inaccurate balances ($1,927.00). I already reached out to them but still now there were no responses also sent disputes to the Credit Bureaus.Business response
03/24/2022
Lockhart, ************************************************* is a third-party debt collector.
Given the public nature of BBB complaint responses, we will not disclose account details in this forum, however, we will be closing and returning the account to our client as a courtesy to the consumer. Any negative information submitted to the credit bureaus will be removed with our next update.
Should the consumer require additional assistance, they are urged to contact our Vice President of Operations, ***************************, at ************.Initial Complaint
03/18/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This collection agency reported to the 3 credit bureau an outdated collection account on 1-26-2022 . The original account was for emergency room services on 2-22-2017. According to Illinois law unwritten contracts which a medical bill is classified the statue of limitations is 5 years. Not only is the debt over 6 years old this agency posted as new to credit bureaus. Fair Debt Collection Practices Act (FDCPA) they have violated this, committing fraud and harassment. I have asked this to be removed with the collection agency and the credit bureaus, so far nothing has happened. Below is the information for collection agency Account Info Tap labels for more details Account number XXXXXXXX Collection opened Jan 26, 2022 Account type Collection Paid off: 0% Balance on Mar 15, 2022 Original balance $1,321 $1,321 Payment Info Original balance $1,321 Balance $1,321 Status Seriously past due date / assigned to attorney, collection agency, or credit grantor's internal collection department Status date Jan 2022 Contact **** N CENTRAL EXPY STE RICHARDSON, TX75080 (XXX) XXX-XXXXBusiness response
04/14/2022
Business Response /* (1000, 5, 2022/03/21) */ Lockhart, Morris & Montgomery Inc is a third-party debt collector. Given the public nature of BBB complaint responses, we will not disclose account details in this forum, however, we will be closing and returning the account to our client as a courtesy to the consumer. Any negative information submitted to the credit bureaus will be removed with our next update. Should the consumer require additional assistance, they are urged to contact our Vice President of Operations, Brian Valentin, at 855-861-7078.Initial Complaint
02/27/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
All of a sudden, without warning, a collections account from this company was placed on my Experian and Equifax reports. I received no correspondence from this company by letter or phone. As a result, I had no opportunity to dispute this debt, which is unlawful under the Fair Debt Collection Act § 809 (a). Under Federal law, a letter must be sent informing the individual of the alleged debt, as well as providing information on the alleged original creditor as well as providing the individual the opportunity to dispute. I never received such a letter. I see other complaints regarding this company asserting the same. To make matters worse, I do not owe the alleged amount, it was already paid and I have record of the same. This is unlawful and the collections account put on my reports is fraudulent. I would like these collections accounts removed.Business response
04/04/2022
Business Response /* (1000, 7, 2022/03/16) */ Lockhart, Morris & Montgomery Inc is a third-party debt collector. Given the public nature of BBB complaint responses, we will not disclose account details in this forum, however, we will be closing and returning the account to our client as a courtesy to the consumer. Any negative information submitted to the credit bureaus will be removed with our next update. Should the consumer require additional assistance, they are urged to contact our Vice President of Operations, Brian V*******, at 855-861-7078. Consumer Response /* (2000, 9, 2022/03/17) */ (The consumer indicated he/she ACCEPTED the response from the business.)Initial Complaint
02/24/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
February 15, 2022 an installment loan/ new bank account inquiry was placed on my credit report. I did not make any loan or new bank account requests any time during this year of 2022. I request the inquiry be removed from my credit report.Business response
03/21/2022
Business Response /* (1000, 5, 2022/02/25) */ Lockhart, Morris & Montgomery Inc is a third-party debt collector. Given the public nature of BBB complaint responses, we will not disclose account details in this forum, however, if the consumer wishes to file a complaint with the Consumer Financial Protection Bureau, they may do so at https://www.consumerfinance.gov/complaint/getting-started/ Should the consumer require additional assistance, they are urged to contact our Vice President of Operations, Brian V*******, at 855-861-7078.Initial Complaint
02/20/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On Feb. 2022, I received a debt collection notice from Lockhart, Morris, and Montgomery, Inc, stating that as of 9-11-19, I owed a debt to Florida hospital of 773.51. However, This account was previously disputed with Florida Hospital and removed from my collections on my credit reports. Why is this company trying to charge me again over an account that was previously disputed and resolved? I am not liable for an account that was resolved and removed from my credit report from the Original Debt collector? Now this 3rd party debt collector is trying to charge me again over an account that was resolved and closed long before this new collections agency bought the debt out. I would like Lockhart, Morris and Montgomery, Inc. to please remove me from their debt collection list and remove any account reflecting this from my credit report. The reference number given to me was #XXXXXXXX.Business response
03/11/2022
Business Response /* (1000, 5, 2022/02/22) */ Lockhart, Morris & Montgomery Inc is a third-party debt collector. Given the public nature of BBB complaint responses, we will not disclose account details in this forum, however, we will be closing and returning the account to our client as a courtesy to the consumer. Any negative information submitted to the credit bureaus will be removed with our next update. Should the consumer require additional assistance, they are urged to contact our Vice President of Operations, Brian ********, at XXX-XXX-XXXX. Consumer Response /* (2000, 7, 2022/02/23) */ (The consumer indicated he/she ACCEPTED the response from the business.) Thank you for the quick response! I do accept this outcome and resolution, for Florida Hospital had closed this account previously and then tried selling it to you all. Thank you for removing any negative impact of my credit report in regards to this accout.Initial Complaint
02/18/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
this company is trying to collect money from me which I have never owed, I have no contract with original creditor that I am going to pay this amount of more than 8000$. they have forged my signature and now wanting me to pay them money. They originally creditor tricked me promising job after they training but I never get the job and made me to quite the job during the training. You pay for a goods or services that you recieve. I see now because of this there is derogatory remarks in my credit reports. I will ever never be in a position to pay this amount which they have tricked me in and faked under my name.I kindly ask ******* to remove this faked debt derogatory remarks from credit report.Business response
02/21/2022
Lockhart, ************************************************* is a third-party debt collector.
Given the public nature of BBB complaint responses, we will not disclose account details in this forum, however, if the consumer wishes to file a complaint with the ************************************* they may do so at **********************************************************
Should the consumer require additional assistance, they are urged to contact our Vice President of Operations, ***************************, at ************.Customer response
02/22/2022
(The consumer indicated he/she DID NOT accept the response from the business.)
I should not have to take anymore steps. The agency know what is wrong. They have to remove the negative remarks from credit reports.Business response
02/23/2022
Lockhart, ************************************************* is a third-party debt collector.
Given the public nature of BBB complaint responses, we will not disclose account details in this forum, however, if the consumer wishes to file a complaint with the ************************************* they may do so at **********************************************************
Should the consumer require additional assistance, they are urged to contact our Vice President of Operations, ***************************, at ************.Initial Complaint
02/17/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
I have been violated by this debt collector as a consumer. I received a letter from this company to collect on a medical alleged debt. I sent a letter to the company to validate the debt. The company never responded until I filed a CFPB complaint. Seem like this company only respond to complaints. In the complaint response the company advised me that the creditor was unable to provide the requested validation information. The company said they removed my information from their system. I sent the company an affidavit of truth and my invoice for violating me pursuant to 15 USC 1692K. (See attachment). I also reached out to Brian V******* the VP of operations via phone and email. No response. I filed another complaint with the CFPB, and they marked it as a duplicate. On 03/07/2022 I will send my final invoice & Notice of default. After that if the company still fail to pay invoice, I will pursue legal action. Account #XXXXXXXXBusiness response
03/23/2022
Business Response /* (1000, 5, 2022/02/18) */ Lockhart, Morris & Montgomery Inc is a third-party debt collector. Given the public nature of BBB complaint responses, we will not disclose account details in this forum, however, we will be closing and returning the account to our client as a courtesy to the consumer. Any negative information submitted to the credit bureaus will be removed with our next update. Should the consumer require additional assistance, they are urged to contact our Vice President of Operations, Brian Valentin, at 855-861-7078. Consumer Response /* (3000, 7, 2022/02/21) */ (The consumer indicated he/she DID NOT accept the response from the business.) I do not accept their response. That Brian guy never answers the phone or respond to my email. This issue is not not resolved. That's it I'm filing suit in federal court & I will not settle out of court after this company receive the summons. Business Response /* (4000, 9, 2022/02/22) */ Lockhart, Morris & Montgomery Inc is a third-party debt collector. Given the public nature of BBB complaint responses, we will not disclose account details in this forum. We will however, confirm the consumer's account has been closed and the CRA's have processed our deletion request. Furthermore, the consumer was furnished with documentation from our agency that informed her these actions have/will be taken. Consumer Response /* (4200, 11, 2022/02/23) */ (The consumer indicated he/she DID NOT accept the response from the business.) No I do not accept your response. I haven't received anything from your office. Did you recently send it? Please upload here what you sent me!
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Get a QuoteCustomer Complaints Summary
303 total complaints in the last 3 years.
145 complaints closed in the last 12 months.