Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Ovation Lending has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Ovation Lending

      12000 Network Blvd Ste 210 San Antonio, TX 78249-3353

      BBB Accredited Business
    • Ovation Lending

      235 NE Loop 820 Ste 206 Hurst, TX 76053-7353

      BBB Accredited Business
    • Ovation Lending

      8401 Datapoint Dr Ste 1000 San Antonio, TX 78229-5926

      BBB Accredited Business

    Business ProfileforOvation Lending

    Property Tax Lenders
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/29/2014

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Ovation Lending and Ovation Services offers Texas property tax loans for customers needing assistance with paying back property taxes. Our services are currently limited to real estate properties in Texas but owners of Texas real estate nation wide.

    Business Details

    This is a multi-location business.

    Find a Location

    Ovation Lending has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Ovation Lending

        12000 Network Blvd Ste 210 San Antonio, TX 78249-3353

        BBB Accredited Business
      • Ovation Lending

        235 NE Loop 820 Ste 206 Hurst, TX 76053-7353

        BBB Accredited Business
      • Ovation Lending

        8401 Datapoint Dr Ste 1000 San Antonio, TX 78229-5926

        BBB Accredited Business
      Location of This Business
      12000 Network Blvd Ste 210, San Antonio, TX 78249-3353
      BBB File Opened:
      1/7/2014
      Years in Business:
      11
      Business Started:
      11/27/2012
      Business Started Locally:
      11/27/2012
      Business Incorporated:
      3/25/2014
      Accredited Since:
      5/29/2014
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Ovation Services LLC
      • Ovation Financial Services
      • Ovation Services
      Business Management
      • Christina Carney, Chief Operating Officer
      Contact Information

      Customer Contact

      • Christina Carney, Chief Operating Officer
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/29/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I took a loan with Ovation years ago when my father passed and property was placed in my name. I was unaware of unpaid taxes and I used Ovation Lending to help with that. Everything was going well up until March 2024 when I delivered a citation from ***** ********* who is the attorney that Ovation Lending uses stating foreclosure on my property for unpaid amount. Yes I did get off track early 2023 however I contacted Ovation and was able to setup payment arrangement for current and past due balance and they agreed on $245 per month via auto pay which started in November of 2023. I have all email receipt where payments were processed each month. So I reached out to Ovation to see what was going on and every person spoke with in April/May of 2024 told account was fine and they were still deducting my monthly payment of $245 on the 15th of each month. But early May get a call from Ovation saying they can no longer process my ach and that I need to speak ******************************* with ***** ********* regarding my account. I called several times no one ever answered and it states to email so I have emails from ******** during this time frame to figure out what is happening and at the beginning all she would say is she has contact Ovation to see why they filed it and Ovation is telling me they didn't file anything. So there was a lot of both companies putting the blame on each other and me not getting a answer. So long story short I asked Ovation for a statement so I could see my balance and they told me they could not send me a statement which no could explain to me why I couldn't get a statement. I found a statement from June of 2022 an the principal balance is still the same on the current payoff statement that ***** ********* sent me. They have added additional attorney fees but yet can't tell me why. So I feel something fraudulent is going on regarding the balance because if the past due was an issue why would they setup autopay and I have done this in the past.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Diane L

      1 star

      04/23/2024

      This company is very bad. They refuse to give me an updated balance statement, they add additional fees to my account without my knowledge. This is not a honest company.

      Local BBB

      BBB serving the Heart of Texas

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.