Business ProfileforSkullcandy, Inc.

On may 28 2024 I ordered push active earbuds and terrain XL all love speaker for 160.80$, order number *********. The product was shipped via UPS on may 29 2024 tracking number ******************. The package was delivered to the WRONG address. UPS submitted a picture of a house that is NOT mine. I opened the first lost package investigation with UPS and they came to my house in person and had me sign a paper saying I did NOT get my package but would not give me a copy of the document. They then closed my first investigation as product recieved which is NOT true. I called ups again and opened a 2nd investigation case#***********. The same UPS driver came back to my house and asked me to sign another paper, refused and explained what happened the first time. I called skullcandy and explained throughout this whole time UPS has not given me any emails saying they lost the package. Skullcandy said I would get a refund of 160.80 per refund ticket#*******. I never recieved a refund. I contacted skull candy again 6/21 and leng C. And Eugene told me I have to open a 3rd investigation. Both companies have been lying to me for weeks about various things and giving me the run around. I've also asked to speak with supervisors from both companies and never get a response. I believe skullcandy scammed me out of my money.