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            Business ProfileLee Peterson Motors

            New Car Dealers

            Contact Information

            410 S 1st St

            Yakima, WA 98901-2808

            Visit Website
            (509) 575-6372

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 47

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company is a dealer for Pontiac, Buick, Cadillac, Jeep and Jaguar automobiles.

            Business Details

            Location of This Business
            410 S 1st St, Yakima, WA 98901-2808
            BBB File Opened:
            12/1/2005
            Years in Business:
            47
            Business Started:
            2/1/1977
            Business Started Locally:
            2/1/1977
            Business Incorporated:
            4/28/1966
            Type of Entity:
            Corporation
            Alternate Business Name
            • Lee Peterson Motors Inc.
            Business Management
            • Mr. Lee Peterson, President
            • Mr. Jim Peterson, Vice President
            Contact Information

            Principal

            • Mr. Lee Peterson, President
            Additional Contact Information

            Fax Numbers

            • (509) 453-7982
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/21/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            NOV. 29TH I TOOK MY CAR IN FOR THE 6TH TIME AS THE 5TH TIME THEY SAID IT WAS FIXED IT WASN'T SO I BROUGHT IT BACK AND THEY KEPT IT 4 DAYS SHY OF 3 WEEKS. WHEN THE GIRL BROUGHT MY CAR TO ME IT WAS DAMAGED ON THE ***** DRIVERS SIDE I IMMEDIATELY WENT AND TOLD HER AS SHE WENT TO THE SERVICE MANAGER TO TELL HER WHATEVER SHE WANTED BECAUSE THAT LADY THE SERVICE MANAGER WAS RUDE AND BASICALLY CALLED ME A LIAR AND TO TAKE IT UP WITH MY INSURANCE COMPANY BECAUSE THAT IS WHY WE PAY FOR INSURANCE THAT *** PETERSON'S WAS NOT RESPONSIBLE. YOU'VE GOT TO BE KIDDING ME AS A CUSTOMER DROPPING OFF MY VEHICLE YOU CAN DESTROY AND HAVE ANYONE DO WHAT EVER THEY WANT WHILE IT'S IN YOUR CARE THAT THEIR NOT RESPONSIBLE. JUST CAN'T BELIEVE THIS....AS A PERSON I HAVE RIGHTS I'D THINK AND HOW CAN THIS BE I DROP MY CAR OFF I WANT IT BACK THE SAME WAY I LEFT IT. I'M 60 YRS OLD AND HAVE NEVER BEEN IN A ACCIDENT HAVE HAD 1 TICKET IN MY ENTIRE LIFE AND NOW MY DEDUCTABLE IS $500 AND I HAVE TO TURN IT IN TO MY INSURANCE???? I THINK THIS IS SO WRONG AND WHAT'S WORSE IS BEING CALLED A LIAR. I WANT MY VEHICLE FIXED SO CAN YOU PLEASE HELP ME AS WHAT RIGHTS I HAVE AND HOW A COMPANY CAN RETURN MY VEHICLE DAMAGED TO ME. THANK YOU, *********************
            Read More

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Richard F

            02/15/2024

            Took my 2012 ****** in for a rattle. They called and said power steering line was leaking (very questionable no oil on garage floor at home)and needed replaced. They did not say it cost $650 who would have thought. They also replace the front strut, keep in mind I took it in for a rattle. Over $2000.00 later I took their smart a** service manager for a ride and yes the rattle was still there. He said he couldnt hear it so I drove over some rougher road slowly it was horrible again I asked him this time I Got a yes. I told him you cant find a rattle but you can charge me $2000 for something that I no problem with when I took it in. I bought 5 cars from *** Peterson but no more. His service department *****. I wrote to them but I didnt hear a word back. THEY ****.
            Read 3 More Customer Reviews

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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