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Business Profile

Wheels

Custom Offsets LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

2.38/5 stars

Average of 34 Customer Reviews

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Review Details

  • Review fromDon G

    Date: 07/20/2022

    5 stars

    Don G

    Date: 07/20/2022

    Very easy install, my 16 year old son and I put this on his 86 W-150 with no problems.

    Custom Offsets LLC

    Date: 07/22/2022

    *********** you so much for the support!
  • Review fromJoe D

    Date: 07/19/2022

    5 stars

    Joe D

    Date: 07/19/2022

    Wheels & tires look great. Price was good. Delivered earlier than expected.




    Custom Offsets LLC

    Date: 07/20/2022

    *** - Thank you for the feedback!
  • Review fromMARIO Y

    Date: 07/19/2022

    5 stars

    MARIO Y

    Date: 07/19/2022

    Loved the website! Easy to order and there was plenty of information available to questions I had.

    Custom Offsets LLC

    Date: 07/20/2022

    ************* you for the support!
  • Review fromRenee D

    Date: 07/18/2022

    3 stars

    Renee D

    Date: 07/18/2022

    A representative contacted me to help me place my order. The tires I originally wanted did not fit my vehicle so the Rep provided me with options that did fit. The wheel I wanted but in a different offset was on the list. The Rep verified that the wheels would fit. Upon receiving the wheel and tires, 2 of the wheels and one of the hub covers were scratched. They were helpful in shipping me a replacement hub cover and two new wheels. After getting the two new wheels balanced and installing in my vehicle, the weights that were installed by them and by my mechanic did not clear the calipers. So the wheels did fit, per se, but not able to balanced correctly and fit. I was able to get them rebalanced so that the weights were out of the way of the caliper but they would not cover the cost to get all of the wheels redone after this was discovered. Communication was timely, but sales did not seem very knowledgeable on the product they were selling and barely fit my vehicle. There was no way of me as a consumer knowing that this could happen, since the ID was not listed on the specs.




    Custom Offsets LLC

    Date: 07/20/2022

    ***** - We do apologize for any inconvenience as this entire ordeal seems to be quite frustrating and it is something that we'd like to review with you. We'll be having a member of our management team reaching out to address this with you. Thank you.

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