Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Bank

Scotiabank

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Bank.

Reviews

This profile includes reviews for Scotiabank's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Scotiabank has 130 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.22

    Average of 64 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Victor R

      Date: 20/11/2022

      I love Scotiabank. I have been a customer for 3 months and they have been beyond belief helpful every time both over the phone and in person! I am very grateful for the product and services. Camilo helped me today and he deserves a raise!!

    • Pat P

      Date: 20/11/2022

      I am a new customer to Scotiabank and soon to be an ex customer of Scotiabank. I’ve lost count as to how many times their ATM machines refuses bank notes. So many that I have to do up to 7 deposits, in a single transaction, to fully deposit my funds! Today was the absolute worst- the machine, once again, was refusing certain banknotes and informed me to remove the notes which were not even dispersed, so, instead the ATM acquired ALL of my deposit with no deposit receipt, nothing. It’s also Saturday and this bank has hijacked MY money until they fix this issue. What if this was the only money I have until my next pay to buy groceries, pay bills ie. rent? Time for a change!

    • Brian L

      Date: 21/10/2022

      ****** **** ** ****** ****** ****** ****** ** ******* **** ***** ****** When my Father at 91 years old was put in a residence **** ******** ****** *** ***********, our family asked the Scotia Bank in Pointe Claire if they could release funds to pay for his residence. They could not help, even when me and my sister were executors of his affairs. He stayed fo a month and a half until we ran out of money at $6500.00 a month. W* ******* *** **** *** *** *** **** ** *** ***** *** ** ***** ** ****** ** *** ******* **** *** ****** ** *** *** ***** ** **** ** *** *** * ****** *** *** ***** **** * ******** ****** *** *** ***** ***** ** **** **** **** ** *** ***** *****. A short time after that while my sister was at his house, he had a stroke and could not move from a stand up position in front of the sink. We asked Scotia again to help since my dad had 3 accounts at the bank, but, they could not help. He ended up in the Jewish General in Montreal for about 3 weeks when we placed him into the veteran's hospital in Senneville. With all the necessary paperwork from the Quebec government, we were sure that Scotia would now come through. No such luck. He passed away in June just before his 92 nd birthday, which made our powers useless as our legal rights were now in the hands of the notary and the will. We advised Scotia 6 weeks ago that we needed them to close the accounts including an investment acc't, and they are still dragging their butt. Now they say that it will be 10 days before they can release the funds* * ** *** * ******* ******* ***, I am at the end of my rope. ** ** * ** ******* *** ** ********* ** *** **** **** **** ***** I am going to give them till next week **** * **** ** ***** ** *** ****** *** ***** **** ****. How can someone treat a 91 year old person lkike this? We have to go to the notary next Tuesday to pay $750.00 to allow us to sell the house. We had to have part of the will translated for the Gov't of Quebec. Another $150.00 Thanks for NOTHING.

    • Georg W

      Date: 04/10/2022

      Waiting over 2 hours on the fraud complaint line is unacceptable. They are making record profits but cant staff up properly?

    Scotiabank is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.