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Business Profile

Market Survey

Product ReportCard.Com, LLC

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This business is NOT BBB Accredited.

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14 Customer Reviews

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  • Review from Monika G

    1 star

    02/25/2025

    I was on this website for years and participated in many studies. Last year I was chosen to review a product which I had to purchase myself and try and was then going to be reimbursed for it. Unfortunately when the reimbursement came it was in form of an Amazon gift card despite me having to buy it with my own money on ******. That part was not disclosed to me. Keep in mind that this product was over $100. When I disputed this practice I was blocked from ever participating in their studies again. I asked about the reason for this block and was told this Thank you for contacting us. Unfortunately we are unable to provide further information for security reasons. We wish you the best!. Unfair practice and they silence you when you want them to do the right thing.

    Product ReportCard.Com, LLC Response

    02/27/2025

    Hello,

    As previously communicated to Ms. ********** the reimbursement for the study was clearly outlined before starting the project, which was to issue a credit to her rewards account.  Because we want to take care of our members, we went as far as issuing a reimbursement check instead for Ms. ********* and did so twice when she claimed she did not receive the first check.  We have been more than accommodating with Ms. ********* on this matter.

    As for termination of her account, we have determined that is in our mutual best interest to part ways; therefore, Ms. ************ account has been closed per the Termination section our Terms of Use policy.

    Sincere
  • Review from P. B.

    2 stars

    11/30/2024

    They scam you. After being told you have been picked after a 10 min survey, you give your address and all that and then at the very end suddenly you are taken to a page and given a dime after being told you are getting a product to review and being paid for it. This has happened to me many times and just happened to me again. They totally scam you to get info from you and it takes forever to get a pay out and they also take the money you did earn when you can't reach the payout amount "in time"

    Product ReportCard.Com, LLC Response

    12/02/2024

    Members are selected for surveys they might qualify for based on the information provided in their profiles.  It is usually not possible to have collected all the qualification information needed from a member for any given survey ahead of time. Therefore, there are typically pre-screener questions at the beginning of a survey to determine whether or not one will qualify for a survey.  For those surveys where one does not qualify, we offer a 10 cent reward; whereas, most other companies do not give you anything.

    Customer Response

    12/04/2024

    not true. I WAS picked.... I was TOLD I was getting the product and the higher pay.... I went through the entire process and then suddenly the screen took me to the page that said I was only getting ************************************************************* They got what they wanted they got all the info to be paid and then they rip off people by doing this at the end after we are told we are getting the higher payout and product

    Product ReportCard.Com, LLC Response

    12/19/2024

    Hello,

    We have reached out to Ms. ********* to resolve the issue multiple times, but no response has been received as of yet.

    Sincerely,
    The Product Report Card Support Team

    Customer Response

    12/22/2024

    thank you for your response. I appreciate the help in resolving the issue. Sorry for the late response. I have just been released from the hospital and hae not been using the interent
  • Review from Jeff R

    1 star

    11/11/2024

    After months of completing their surveys, now that I'm close to their "$25 minimum withdrawal requirement", they stopped sending me surveys so I can't withdraw the $$$ they owe me !Also, like many others have stated... you will often be told that the "survey is full" or "not a match" at the END of the survey !!!I'd advise everyone who has had a similar problem with Product Report Card to file a complaimt like I just did with the State ************************* in ******, ********. These scammers need to be put out of business !!!!!

    Product ReportCard.Com, LLC Response

    11/14/2024

    Hello,

    We have been in touch with Mr. **** and have not been able to locate his account. Unfortunately, we are unable to resolve this issue as he has not been able to provide any information which would allow us to investigate further.

    Sincerely,
    The Product Report Card Team

  • Review from Jessica B

    5 stars

    08/10/2024

    I love this app. Who doesnt like free money? It might take a while but they all add up. Ive gotten over $100 in all so far!
  • Review from Suzanne L

    1 star

    07/11/2024

    This company is a scam. After a 10 minute Survey there are errors and you dont get money.This is a total scam.

    Product ReportCard.Com, LLC Response

    07/12/2024

    Hello,

    We do not have Ms. **** listed as a member of our community.  Please reach out to our support team if further assistance is needed.

    Sincerely,
    The Product Report Card Support Team

  • Review from Edward R

    5 stars

    04/04/2024

    Love this Company. They have come a long way in the couple years I've been doing business with them. I'm currently extremely excited in the direction they are moving. Also ****** was amazing!!!! She is extremely patient, knowledgeable, and helpful. Even with the questions she couldn't answer on the spot. She actually got the information and responded back in an extremely timely manner. This was the best customer service experience I have had from any company lately. I will definitely continue doing business with them in the foreseeable future.
  • Review from joseph p

    1 star

    02/01/2024

    After filling out the survey I was given a 5 dollar credit on my account only to find out that you need a minimum of 20 dollars credit to cash in. I then tried to log into other surveys to aquire the needed credits and it would not log me in, said I had an invalid password. I did not. When I hit the password reset button it would not send the link. I emailed the company directly and they told me to validate who I was to send a drivers licence, a copy of my taxes and all kind of other personal info!!! KEEP AN EYE ON THIS COMPANY!! ANYONE WHO ASKS FOR THAT IS UP TO NO GOOD!!!
  • Review from Ashley S

    1 star

    01/29/2024

    You get invited to surveys. Take 10 or so minutes out and then it tells you don't qualify!! You hardly qualify for any that are over a dollar. Also if you do product testing it takes them forever to pay you and each person you email says something differently. They say 2-4 weeks when in all reality it may as well say whenever we feel like it. I feel like this company go above and beyond to make sure you don't make much and if you are expecting a pay out good luck getting it. It will takes months with different answers as to why. I just truly think there are way better survey companies out there that do their part, don't lie and encourage you to make money. Wish I read these reviews pior to starting an account
  • Review from Jack P

    2 stars

    01/17/2024

    There are not many products to review and when there are, over half way through lengthy surveys it tells me Im not qualified
  • Review from Leslie E

    1 star

    12/15/2023

    I created an account with them that I am no longer interested in. They don't email you back but they do spam you with an excessive amount of emails daily. There is NO option to delete your account manually in your profile as there is no settings option. And they won't answer the phone when you do call them. Extremely unprofessional and I am no longer comfortable being a participant in their website.I want to delete my account but IDK how long it will take for them to get back to me since they never got back to me with my first question and it has been days already.

    Product ReportCard.Com, LLC Response

    12/18/2023

    Hello,

    **************************** request was received on December 15th, was processed and was notified on December 16th that her request had been processed.

    Sincerely,
    The Product Report Card Team

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