Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Debt Relief Services

Glacier Bay Law

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Debt Relief Services.

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

11 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Sam W

    1 star

    08/23/2024

    They arent upfront with their management of your situation. No actual statements or proof they have paid debts.
  • Review from Deann W

    1 star

    08/03/2024

    This company is a joke. I started with them a couple years ago. I had around 12 accounts with them. I took back all but 2 and settled on my own. My credit score dropped over a 100 points. They only pay on 1 account at a time and the rest of your accounts just keep reporting late and your score keeps going down. I paid $701.00 a month that was high because I was settling with all my other accounts so they would quit reporting late on my credit report. This was a big mess. Don't sign a contract with them. They don't explain it to you. My credit score is still not were it was when I started with them over 2 years ago. I have 2 more payments with them and I will be done. That will be the best day. I have had nothing but problems since I signed a contract with them. They don't care about you. They care about getting paid for the settlements and they take alot of money. You can call and settle on your own and pay way less. Every time you settle an account they make sure to get there money first. DON'T SIGN A CONTRACT WITH THEM. YOU WILL REGRET IT. 2 almost 3 long years. They don't respond to you about this. They truly don't care.
  • Review from Sa C

    5 stars

    09/15/2023

    I want to thank Glacier Bay for all the work and effort they put into minimizing my financial debt. All my accounts are under settlement and I hope that when its all over I am able to get back on track with my credit. I know it wasn't easy dealing with me and I appreciate your patience and positivity.
  • Review from robert j

    1 star

    06/25/2023

    this was not a good choice for me i could have saved money and made payment deal with party and my credit score would not have drop my interest rate and late payment would not be late i know now no one can speak for you but your self i did not received what i was told this is the way i saw it if you are in a boat and it sink are you going to wait for help and sink no you moved out of the boat i moved on from company
  • Review from Josh M

    5 stars

    06/06/2023

    My experience so far after 7 months has been positive. I already have had a handful of credit card accounts reach a decent settlement state, and communication with the team at Glacier Bay Law has been responsive and informative.I went into this process asking a lot of questions, originally thinking it was debt consolidation. I was made aware by Glacier Bay Law that is debt settlement, and that it would negatively impact my credit score for awhile.Knowing all this, I signed the agreement and do not regret it. It has been a lot better for me than trying to manage these accounts separately and pay 2.5x as much per month, all the while only ever hoping to be out of debt.
  • Review from Andy F

    3 stars

    05/19/2023

    I have worked with ****, who has been professional and explained the process of how things work. Ive been in the program 7 months. I was sold on the notion this a debt consolidation program. Its a debt settlement program. I had a high 700 credit score before a life altering event, causing me to look at this program. They do not pay your accounts for 6 months, to better negotiate your accounts. Thus, your credit score plummets. Had I known this, I may looked elsewhere. Another issue, I have a scheduled date to deduct my monthly payment. In the 7 months, they have taken my payment two days early. Very frustrating when on a budget. I would suggest that you look closely at the program, before committing. Im in it now, so I need to finish. I have not had a negative experience with ****, who oversees my account. Just look over this program closely and make sure it fits your expectations and goals. I was told one thing early and then found out it was something else. Lastly, your collection calls will not stop until they have negotiated your last debt. This could take a year or more. Hope this helps you that are reading reviews. Good Luck!
  • Review from Daniel V

    5 stars

    05/11/2023

    They was so helpful and nice, 100% recommended, thanks thanks
  • Review from Daniel B

    5 stars

    05/10/2023

    In all honesty so far, i have had a good experience with GlacierBay. ************************* particularly has been very helpful all the way. Even now that am out of a job, they made payment process flexible for me. I have nothing negative about GBL because anyone or organization who can help you in your down time is worthy to be praised.
  • Review from William T

    5 stars

    05/10/2023

    Great company to do business with! They helped me out a lot.
  • Review from Bronwen A

    5 stars

    05/04/2023

    I have had a positive experience with Glacier Bay Law and I worked mostly with *************************. I entered the program with full knowledge and disclosure of the program and what came along with this type of debt relief program. I graduated the program in 8 months and had all of my creditors balances settled. It did affect my credit score, but over time it is building back up due to the accounts all being paid off. I appreciate the service that Glacier Bay Law and ******* gave me, and I would recommend their services if you are looking for this type of program. It was worthwhile!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.