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Business Profile

Web Hosting

GoDaddy.com LLC

Headquarters

Reviews

This profile includes reviews for GoDaddy.com LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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GoDaddy.com LLC has 9 locations, listed below.

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    Customer Review Ratings

    1.07/5 stars

    Average of 570 Customer Reviews

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    Review Details

    • Review fromChanda S

      Date: 09/13/2025

      1 star
      Go Daddys customer service, tech support, and even their supervisors are simply impossible to work with. The representatives do not have a good knowledge of their own products will hang up rather that try to help. I have a reseller account with them and am continually told that Go Daddy does not support or sell this product yet they charge for it a whopping $179! They do not listen and give incorrect information. This is the absolute worst service Ive ever seenhow do you sell something and not have a clue what it is and that you sell it! Its insane!

      GoDaddy.com LLC

      Date: 09/16/2025

      We thank you for sharing your candid feedback. We welcome the opportunity to connect with you in the hopes of resolving your outstanding concerns and can be reached at ************************************************
    • Review fromBRAD C

      Date: 09/13/2025

      1 star
      GoDaddy did not reach out by phone prior to releasing my roofing business domain of a decade+ (************************) into registrar marketplace or selling to competitor. I believed it had years left. This cost me likely $300,000+ in last seo work, reputation, age, business leads.

      GoDaddy.com LLC

      Date: 09/16/2025

      We thank you for sharing your candid feedback. We welcome the opportunity to connect with you in the hopes of resolving your outstanding concerns and can be reached at ************************************************
    • Review fromEdward M

      Date: 09/13/2025

      1 star
      Godaddy.com is the host for a TEXT message that indicates that ******** godaddy.com is not a working email. It is simply a location tell you to go to ******************************************************* I attempted to file a complain, I got the message that "some happened" and nothing else.Godaddy at indicates that there no abuse department for Godaddy How do we report an abuse ( in my opinion), if the godaddy.com does not work?

      GoDaddy.com LLC

      Date: 09/16/2025

      We thank you for sharing your candid feedback.While GoDaddy is the registrar of record for the domain name ********, we have no other affiliation with the domain name registrant(s), or any associated business. Additionally, GoDaddy does not have jurisdiction over the website or its content, as the files are hosted elsewhere. According to a public network lookup, the domain name points to the ** address *************, which is managed by the company ******. You may wish to contact the hosting provider to determine if they have processes to address your concerns. As a courtesy, we have located the following email, which may be used to contact Amazon: ****************************** We hope you find this information helpful, and we welcome the opportunity to connect with you in hopes of resolving any outstanding concerns. We can be reached at ***********************************************
    • Review fromRoger D

      Date: 09/10/2025

      1 star
      I started my company at the first of the year, 2025 and it is now September and my website cannot be found on ****** or ****** maps search. The company offers no support to address this issue. What a waste of money. *** asked for my money back and Im told its too late. The customer service agent hung up on me when trying to resolve the issue. Not sure what Im going to do.

      GoDaddy.com LLC

      Date: 09/12/2025

      Thank you for sharing your candid feedback regarding your recent experience with SEO optimization. We appreciate the opportunity to address your concerns and clarify GoDaddy's position on third-party SEO services.After reviewing your account and the provided details, we see that you have engaged a third-party organization to perform SEO work on your website. While we respect your decision to pursue external support, it is important to note that GoDaddy cannot guarantee or validate the effectiveness of SEO strategies implemented by third-party providers.If you would like to explore GoDaddy's SEO offerings further or need assistance transitioning to a supported plan, we would be happy to help.Thank you again for your feedback and for choosing GoDaddy.
    • Review fromJon T

      Date: 09/10/2025

      1 star
      Be careful with these guys. **************** is very poor. They are overly intrusive. Constant marketing. Been with them for about 8 years but not much longer.
    • Review from?Mousa M

      Date: 09/08/2025

      1 star
      First of all, they scammed meFirst of all, they scammed me and defrauded me in a very professional way, but I was smarter than them and exposed them and I have clear proof of what I am talking about, even emails and messages between me and them. It is the worst platform I have ever seen in my life and during my journey in my work. Never rely on this platform. They are very bad and they do not deal with me professionally at all. There are many mistakes and shortcomings towards me and towards many clients. Imagine that I reached the point of speaking with the CEO via his email and I sent him an email that I wish to share with everyone who wants to discover this platform in order to prove to you the truth of my words, but the CEO did not respond to my email because he knows the extent of the huge blood and problems they have. But the terrible thing is that they scammed me and instead of apologizing, they were trying to drag me into long mazes so that I would not pay attention to what they did. Imagine that they stole my money and made me subscribe to a service that was not like usual. I swear that I will post negative comments and I will share my experience with them in all the places where comments are posted on their platform. I swear that I will not forget What they did and how much time I lost with them. Just imagine the amount of time and loss I lost in my work because of them. And anyone who wants to confirm Contact me and I will show you

      GoDaddy.com LLC

      Date: 09/10/2025

      We thank you for sharing your candid feedback.We welcome the opportunity to connect with you in the hopes of resolving your outstanding concerns and can be reached at ************************************************
    • Review fromDavid C

      Date: 09/06/2025

      1 star
      Website builder is atrocious and customer service is appalling. Use anyone else.

      GoDaddy.com LLC

      Date: 09/10/2025

      We thank you for sharing your candid feedback and welcome the opportunity to connect with you in the hopes of resolving any outstanding concerns. We can be reached via email at ************************************************
    • Review fromJennifer C

      Date: 09/05/2025

      1 star
      I canceled my product and service with them they continue trying to charge me. They withdrew money from my account. I had to go to the bank and show them the email where I canceled them. The bank reversed my money. The bank and ****** had to block them from trying to take money from my account. Now it's three years later they are still trying to charge me. They are saying I owe them and sent this to a collection agency They are the worst, They are crooks. They are rude and greedy. The business should go out of business if you have to steal money from people.

      GoDaddy.com LLC

      Date: 09/09/2025

      We thank you for sharing your candid feedback.We welcome the opportunity to connect with you in the hopes of resolving your outstanding concerns and can be reached at ************************************************
    • Review fromNicholas G

      Date: 09/04/2025

      1 star
      They are selling a service that DOES NOT WORK. Ive been Pulling my hair out for days. All the work building the site and linking everything has been a huge pain. The hard part about running a business isn't supposed to be who you pay to serve y ou... go to WIX... they are much better.

      GoDaddy.com LLC

      Date: 09/06/2025

      We thank you for sharing your candid feedback.We welcome the opportunity to connect with you in the hopes of resolving any outstanding concerns and can be reached at ************************************************
    • Review fromNita S

      Date: 09/02/2025

      1 star
      We opened a GoDaddy account years ago for our club. Recently a member of our board was voted off the board and since we was the website admin he took over our website, kicked the other admins off and put derogatory comments with pictures of a few board members. He removed 2 k from our bank account to pay 5 years membership to GoDaddy without board approval which is now disputed with our bank. We have jumped through multiple hoops to get our website back and GoDaddy has not been helpful at all. We will have to lose our domain name and start a new website with someone else. This has been a terrible experience

      GoDaddy.com LLC

      Date: 09/04/2025

      We thank you for sharing your candid feedback and regret to hear about your experience. Based on the information provided in your complaint, we were not able to identify an account. We welcome the opportunity to connect with you in the hopes of resolving any outstanding concerns and can be reached **************************************************

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