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Business Profile

Mobile Phone Service

Mint Mobile

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mobile Phone Service.

Reviews

Customer Review Ratings

1.14/5 stars

Average of 531 Customer Reviews

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Review Details

  • Review fromShashone T

    Date: 09/24/2022

    1 star
    Mint Mobile Scammed our family into switching to their service to provide for our Disabled 79 year old Auntie!!! It has been 34 days and counting, they sent her a broken phone out of the box, and a non functioning SIM card that would not access their tower service! At our families time, travel 47 miles one way, and cost to return their broken product! Which they do not even possess a US Shipping Contract with any carrier. Please save your family from this horrible companies predatory practices!!! They lie repeatedly to your face and do nothing but, give you false hope and promises!Buyer Beware!!!

    Mint Mobile

    Date: 09/29/2022

    Hello,So sorry to hear that. We'll have one of our agents follow up with you on this case.Thank you.Mint Mobile

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