Reviews

This profile includes reviews for Meaningful Beauty's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Meaningful Beauty

  100 N Pacific Coast Hwy #1600 El Segundo, CA 90245-5654

  
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  Meaningful Beauty

  6 Commerce Way Arden, NC 28704

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  Meaningful Beauty

  6 Commerce Way Arden, NC 28704

Review Details

• Review fromSally A

  Date: 02/28/2025

  4 stars

  Sally A

  Date: 02/28/2025

  The products themselves are wonderful and work very well for me. I'm 72 and no one believes it.I've not be able to find out if the products are vegan, but they don't seem to bother my Alpha Gal allergy from a lone star tick bite which make me react to red meat and it's by products.I will agree that the ads don't make it clear that the trial special is just the first shipment of a series of shipments that you didn't know you were responsible for. Shame Shame.I have to give it four stars for the product because I don't think that the business end should pertain to the quality of the product. Just be aware and read the fine print.

  Meaningful Beauty

  Date: 04/21/2025

  Dear *****,
  Thank you for your review. We appreciate the time you have taken to let us know about your experience.
  We always enjoy hearing from customers who love ********************** and about the exciting results they are experiencing.  Per our records your first Meaningful Beauty order was placed January 2018.  We appreciate your decision to take advantage of our flexible membership option and all the benefits that includes.  We do try to make the introductory kit offers as clear as possible by providing the information regarding the automatic shipments in several places: before a kit offer is selected, in the shopping cart order summary before any personal info is entered and again before the order & payment can be submitted.
  Thank you for your feedback.  We're proud that our products are helping you achieve your skincare goals. We look forward to opportunities to be of service in the future. 
  Sincerely,
  ****** *.
  Contact Center Operations Director

• Review fromAnna S

  Date: 02/25/2025

  1 star

  Anna S

  Date: 02/25/2025

  I ordered the trial package and specially chose ONE TIME order, but a few weeks later received an unsolicited order and was charged $171.53! This is a scandalous and unethical practice and when trying to return the website states the Member site is unavailable, but strangely enough, it is available to place orders. I DO NOT RECOMMEND ANYONE DO BUSINESS WITH THIS COMPANY! STAY AWAY!!!

  Meaningful Beauty

  Date: 04/21/2025

  Dear ****,
  Thank you for your review. We appreciate the time you have taken to let us know about your experience.
  Our records reflect that on 1/9/25 you took advantage of an online discounted promotional offer for a 5-piece 30-day Meaningful Beauty introductory kit.  We do make every effort to make the offers as clear as possible on our websites, as well as by phone. Customers that choose to purchase any of our introductory kit offers are informed that they will receive automatic shipments until they contact customer service to cancel or make changes to their membership.  One-time orders of Meaningful Beauty products are available, but one-time orders are only for full-size individual items not the introductory kits and are only offered at retail prices.  Replenishment customers are offered many great benefits including discounted prices, free gifts, the ability to customize future shipments, and the ability to customize shipping frequency.   There is no option online to purchase any kit without a subscription. There is no minimum to buy; the subscription can be cancelled at any time. We regret if you found the offer you purchased unclear in any way.
  The $171.53 shipment you mention was your first replenishment kit, a 90-day supply, sent 2/11.  Per your request your account was cancelled on 2/28 and remains closed.
  You are correct that the option for active members to sign-in and manage their accounts online is currently unavailable due to ongoing upgrades to our systems, but that does not impact the information available for customers on our main website.  We regret any inconvenience this may have caused.  Thank you for your feedback.
  Sincerely,
  ****** *.
  Contact Center Operations Director

• Review fromAnne H

  Date: 02/15/2025

  1 star

  Anne H

  Date: 02/15/2025

  Scam. I didn't realize when I ordered trial products that it was going to be a subscription service. It wasn't obvious or made clear at that the time. When I received the products in small print on receipt,it said you must cancel subscription. I called within a month to cancel. I received a cancelation email. They continue to bill me which is dishonest. I call their customer service & told it is canceled. This is the worst consumer rip off!! I can't believe they are allowed to do business.

  Meaningful Beauty

  Date: 04/16/2025

  Dear ****,
  Thank you for your review. We appreciate the time you have taken to let us know about your experience.
  We do make every effort to make the promotions and offers for Meaningful Beauty as clear as possible.  Our records reflect that you enrolled for automatic shipments of Meaningful Beauty with an online purchase of a 5-piece 30-day introductory kit on 12/14/25.  When customers choose to purchase any of our introductory kit offers they are informed of the subscription that is included with all kit purchases and that they will receive automatic shipments until they contact customer service to cancel or make changes to their membership.  The information is provided in several places on the website; before an offer is selected; in the shopping cart summary before any personal information is entered and again before an order can be submitted.  We regret if you found the terms of the purchase unclear in any way.
  Your account was cancelled when you called but your first full-size (90-day) replenishment kit had already shipped at the time. The cost of the full-size 90-day kits is split into 3 installments which are billed over 31-day billing cycles; the first is charged when the kit is shipped.  While cancelling an account stops all future shipments, it does not cancel the balance due for orders already shipped prior to cancellation.  They continue to bill until the balance is paid in full or the shipment is returned for credit within the 60-day money back guarantee period. Your account does not reflect any returns so that shipment continued to bill.  When you contacted us recently as a courtesy and exception to our return policy one of the remaining payments was waived.
  Your Meaningful Beauty account remains closed with nothing further to be shipped or billed.
  Sincerely,
  ****** *.
  Contact Center Operations Director

• Review fromVanita H

  Date: 02/12/2025

  1 star

  Vanita H

  Date: 02/12/2025

  ZERO Star rating! Billing is dishonest when buying $79.96 special. Special was ordered in Dec. as Christmas gift for me, then cancelled any additional orders (have cancellation confirmation email). They then delivered UNAUTHORIZED $317 order & deducted UNAUTHORIZED $110 in *********** ONLY the $79.96 special was ordered & authorized as a Christmas gift !!! WHY would ***** ******** use a third party billing company and allow her good name diminished with shady practices like THIS?! I will NEVER recommend again. SO disappointed in ***** ******** and M. B., they've changed from the good business they used to be.

  Meaningful Beauty

  Date: 04/16/2025

  Dear ******,
  Thank you for your review. We appreciate the time you have taken to let us know about your experience.
  We regret any miscommunication or misunderstanding regarding the special introductory kit offer you mentioned but we do make every effort to make the promotions and offers for Meaningful Beauty as clear as possible via the website, TV infomercials, inbound sales phone line, print materials, product packaging and billing.  Customers that choose to purchase any of our introductory kit offers are informed that they will receive automatic shipments until they contact customer service to cancel or make changes to their membership.  The information is provided in several places on the website; before an offer is selected and prior to any personal information is entered.  One-time purchases are available without automatic replenishment, but the one-time offers are only for individual items (not kits) and are only offered at retail pricing.
  Please be advised while cancelling an account stops all future shipments, it does not cancel the balance due for orders already shipped or already processed for delivery prior to cancellation;they will be sent (if not already shipped) and continue to bill until paid in full or are returned for credit within the 60-Day Money-Back Guarantee.
  Unfortunately, we are unable to locate a Meaningful Beauty account tied to your information in this review.   If you have further questions or assistance please contact us at **************, 9am 8pm ET, 7 days a week or if you prefer via the Live Chat option  We would need some additional information to locate your account and assist you further. 
  Sincerely,
  ****** *.
  Contact Center Operations Director

• Review fromHarriet P

  Date: 02/06/2025

  1 star

  Harriet P

  Date: 02/06/2025

  Love the products but they have gone down hill. Havent been able to look at my account online for weeks and they say its under maintenance and when I call they say no time frame. I sent an email to cancel my subscription but havent heard back. ***** better take control fast!

  Meaningful Beauty

  Date: 04/16/2025

  Dear *******,
  Thank you for your review. We appreciate the time you have taken to let us know about your experience.
  Your subscription was cancelled per your request 2/18/25. We apologize for the delay in reactivating the online account access for members.  We are upgrading not only the website but also our customer service system, which includes shipping and billing.  The process is being completed in stages as we move our existing customers to the new system.  We want to ensure that there is no interruptions to expected shipping schedules and minimal impact to the customer service our team can provide.  We hope to have the new site upgrades completed soon.
  Our records reflect that you have been purchasing Meaningful Beauty products for over 10 years.  The last few years reflect a combination of onetime orders and a subscribe &save offer for the Youth Activating Melon Serum which is a customer favorite (and one of ******* as well). Thank you for business and your feedback.  We hope you will consider purchasing again in the future.
  Sincerely,
  ****** *.
  Contact Center Operations Director

• Review fromCamille F

  Date: 01/24/2025

  1 star

  Camille F

  Date: 01/24/2025

  They LIED FALSE ADVERTISEMENT! I would leave zero. Scammers! They said I could by this kit for $79 They send small sample like bottle for $89 that is with tax I believe which I paid I was going to try it but it didnt work for my skin, the products burned my skin, I canceled before my next shipment date they sent the next shipment EARLY and already charged my card. They said they charge 3 more times I said no absolutely not. They never mentioned it cost another $200 for the sample size bottle wow! DO NOT BUY I sent the kit back but have a bill for $200 so $300 total for sample size product that burns !

  Meaningful Beauty

  Date: 04/07/2025

  Dear *******,
  
  Thank you for your review. We appreciate the time you have taken to let us know about your experience.
  
  We regret to learn that you may have experienced a potential reaction with Meaningful Beauty as you have stated. A Customer Specialist will be contacting you to discuss your experience. It is of utmost importance to us that any potential reaction is documented and addressed.
  
  Per your account you took advantage of special promotionally discounted offer for a 7-piece 30-day introductory kit in August.  The offer included an additional 25% off the normal special price of $79.95 so your cost was only $64.76.  If a customer selects an introductory kit for purchase, information about the full-size replenishment kits (3 times the size of the 30-day kits), the cost and 3 -payment plan is provided on the website in several places before any personal information is entered and before the order can be finalized.
  
  Your 2nd shipment (the full-size replenishment kit) was postponed to November and then December via your online self-management account access.  When you contacted us on 12/12/24 the order had already been processed for delivery, and unfortunately we were unable to stop it.  Return instructions were provided and your subscription was cancelled.
  That shipment was received at our facility and processed as returned 1/16/25 at which time a refund of your full purchase price (minus shipping and handling, as our satisfaction guarantee does specify that shipping costs are a non-refundable item) was issued.
  
  Rest assured you Meaningful Beauty account remains closed with nothing further to be shipped or billed.
  
  Sincerely,
  
  ****** *.
  Contact Center Operations Director

• Review fromMichele C

  Date: 01/11/2025

  5 stars

  Michele C

  Date: 01/11/2025

  I love meaningful beauty, have been using it for many years. Im not sure why people arent understanding you are purchasing the products as well as subscribing to Meaningful Beauty as a routine buyer. Its not a scam. A lot of people order the trial and cancel within the allotted time to avoid future charges. It is Not an inexpensive product I dont use the products fast enough to be a subscriber so I cancelled my subscription. I have found other ways to obtain the products I use. My ************ allows us to skip shipments if we dont need any new products, may want to consider adding that option to your business model, Id be back for sure! The products are great!

  Meaningful Beauty

  Date: 04/07/2025

  Dear *******,
  
  We are delighted to hear from such a long-time Meaningful Beauty fan, since 2017!  We still have customization options for members who have a subscription for a kit (3-pieces or more) to take advantage of 40% to 50% off retail prices, as we did when you last had an active account; but since then we have also added subscribe & save options for single items that include discounted pricing and flexibility with shipping frequency.  We hope you will check those out and find that this option might be helpful when your next need more product.
  
  We appreciate and thank you for your feedback and your decision to make Meaningful Beauty part of your skincare routine.  We look forward to opportunities to be of service in the future.
  
  Sincerely,
  
  ****** *.
  Contact Center Operations Director

• Review fromEssie B

  Date: 01/07/2025

  1 star

  Essie B

  Date: 01/07/2025

  This company is a scam. They will automatically sign you up for product deliveries. When I called to cancel my subscription THREE times i was still charged. So called again and was told Im good. Now I am receiving a past due notice. It got to the point where I had to report them to my credit card company! Do not purchase from them!

  Meaningful Beauty

  Date: 04/07/2025

  Dear *****,
  
  Thank you for your review. We appreciate the time you have taken to let us know about your experience.
  
  We do make every effort to make the offers as clear as possible on our websites, as well as by phone. On our website the terms of any introductory kit offer is provided in 3 places before any personal information is entered. Also, it is provided again before payment and the order can be submitted.  For phone orders, the same information is provided regarding our membership program. We do offer the ability to purchase Meaningful Beauty products without a subscription.However, one-time orders are only for the full-size individual items and customers who choose to place a one-time order are only offered our retail prices.Replenishment customers are offered many great benefits including discounted prices, free gifts, the ability to customize future shipments, and the ability to customize shipping frequency.  We regret if you found the terms of your purchase unclear in any way.
  
  Our records reflect that your account was cancelled on 11/20/24 but your full-size replenishment shipment (a 90-day supply with cost billed in 3 installments over a 31-day billing cycle) had already been processed for delivery the day before and could not be stopped.  Return instructions were provided since although cancelling stops future shipment, orders that have processed for shipment will be sent and will continue to bill until paid in full or returned within the 60-day money Back Guarantee.  Your balance was paid in full when you contacted us 1/7/25. Rest assured you subscription remains cancelled with nothing further to be billed or shipped.
  
  Sincerely,
  
  ****** *.
  Contact Center Operations Director

• Review fromAmy W

  Date: 01/07/2025

  2 stars

  Amy W

  Date: 01/07/2025

  I started using their products in the 2000's when they first launched. Over time, I've witnessed the company reduce the volume of the products while simultaneously increasing prices dramatically. There are several products that I do love to use, but with the plethora of competitive companies out there, I don't feel that I was getting the value I was paying for. Whilst every product subscription company out there from feminine products, meal prep, toiletries, pet products, etc, will allow their customers to skip a month, ********************** would only allow you to delay a subscription. So, even when I didn't want, or need more product at that time, I felt forced to purchase when it was convenient for them. From their inception, I always paid by check. If you're not going to allow me to purchase when it is convenient for my checking account, I'm going to control when you get paid. This was fine by them for nearly 20 years, and then they decided to only accept payment by credit card. Since they don't allow you to skip any months of subscription, I found this to be a red flag. I also noticed that one of my checks didn't clear for the correct amount. 14 cents had not been remitted. So I sent the company a check for 14 cents. They then decided to apply that to a future purchase, send me a late notice for a future bill, and cancel my account, when I explained that the 14 cents was not for future payment, but to correct a previous error to put my account current. About 2 weeks after they cashed my 14 cent check, they closed my account saying that I still owed them 14 cents. I don't know what happened to this company in the past couple decades, but it was obviously bought out and managed by someone incompetent and greedy. Everything associated to the ***** ******** brand has been destroyed. I have never had a company terminate me for correcting an error and paying them 14 cents that they never noticed I owed. It left me feeling pretty meaningless to them.

  Meaningful Beauty

  Date: 04/07/2025

  Dear ***,
  
  Thank you for your review. We appreciate the time you have taken to let us know about your experience.
  
  Upon review of your account, we regret to learn that your full payment received in December for the last shipment sent October 14th  was incorrectly applied to the future waiting order scheduled for January. Per your last contact with us on 1/1/25 via chat you requested that your membership be cancelled due to the error. That payment was refunded when the order was cancelled.  Also, active members do have the ability to change the frequency of shipments from 1 month to 5 months apart or postpone a single shipment as well.  We apologize for any miscommunication regarding your account status or your customization options.
  
  We appreciate your diligence when you sent the $0.14 check for what appeared to be previous underpayment based on your bank records although our records of your past payments received reflected the full amount. The remaining outstanding balance for the 10/17/24 shipment has now been waived.
  
  You are correct that we are no longer able to accept check payments due to an upgrade to a new system. We regret any inconvenience this may have caused.  We are sorry to lose you as a member after so many years and hope you will reconsider joining us again in the future.
  
  Thank you for your feedback.  
  
  Sincerely,
  
  ****** *.
  Contact Center Operations Director

• Review fromValerie J

  Date: 01/05/2025

  2 stars

  Valerie J

  Date: 01/05/2025

  I like the products but, they SCAM you with the offer of $49.95 plus extra products. Then the bill you for $160.00 or more for the same product that you get in the special offer. When you talk to them about what you were to actually get in the offer, they lie. Please be very careful because they will also take your money without authorization.

  Meaningful Beauty

  Date: 04/07/2025

  Dear *******,
  
  Thank you for your review. We appreciate the time you have taken to let us know about your experience.
  
  Our records reflect that your re-enrolled for automatic shipments of Meaningful Beauty 10/12/24 with the purchase of a special offer for a full-size 90-day introductory kit instead of the 30-day kit offer.  At the time of purchase, customers are provided the option to either begin with the standard introductory 30-Day Entry supply or a full-sized 90-Day supply. Information about the cost of the kit was provided at the time of your purchase and included in the shipment.  We regret if it was not your intention to purchase the full-size kit or you found the offer unclear in any way.
  
  Your account remains closed per your request.
  
  Sincerely,
  
  ****** *.
  Contact Center Operations Director