ComplaintsforCalifornia Business Bureau, Inc.
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Complaint Details
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Initial Complaint
04/10/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with HOLLYWOOD PRESBYTERIAN MED CTR, I do not have a contract with CALIFORNIA BUSINESS BUREAU, they did not provide me with the original contract as I requested,Business response
04/19/2024
Thank you for contacting California Business Bureau. We appreciate the opportunity to respond to the above referenced complaint. As a collection agency, we make every effort to satisfy the needs of both our clients and our consumers. California Business Bureau strictly enforces the Fair Debt Collection Practices Act,California ********* Act and **************** Portability and Accountability Act. Due to these regulations, we are limited with what can be shared with the Better Business Bureau.
However, we can confirm that we have noted the consumers disputed and a previous alleged identity theft tag has been noted. As a courtesy we have sent a request to Experian to delete this account from the consumers profile.
We invite the consumer to contact us directly ******************** if they need additional assistance.Initial Complaint
04/09/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with California Business Bureau. I do not have a contract with California Business Bureau. They did not provide me with the original contract as requested.Business response
04/19/2024
Thank you for contacting California Business Bureau. We appreciate the opportunity to respond to the above referenced complaint. As a collection agency, we make every effort to satisfy the needs of both our clients and our consumers. California Business Bureau strictly enforces the Fair Debt Collection Practices Act,California ********* Act and **************** Portability and Accountability Act. Due to these regulations, we are limited with what can be shared with the Better Business Bureau.
However, we can confirm that the consumer validated the debt on 02/01/2023.
We invite the consumer to contact us directly ******************** to assist them with options to resolve the past due account.Initial Complaint
04/02/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with ******************************************** MEM HOSP. I do not have a contract with this collections agency CALIFORNIA BUSINESS BUREAU, they did not provide me with original contract as i requested.Business response
04/04/2024
Thank you for contacting California Business Bureau. We appreciate the opportunity to respond to the above referenced complaint. As a collection agency, we make every effort to satisfy the needs of both our clients and our consumers. California Business Bureau strictly enforces the Fair Debt Collection Practices Act, California ********* Act and **************** Portability and Accountability Act. Due to these regulations, we are limited with what can be shared with the Better Business Bureau.
However, we can confirm that the consumer verified the validity of their debt on 2/28/2024 with intention to pay or settle.
We invite the consumer to contact us directly ******************** to assist them with options to resolve the past due account.Initial Complaint
03/25/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I am not liable for this debt with California Business Bureau, Inc. I do not have a contract with California Business Bureau, **** and they did not provide me with the original contract as I requested.Business response
04/04/2024
Thank you for contacting California Business Bureau. We appreciate the opportunity to respond to the above referenced complaint. As a collection agency, we make every effort to satisfy the needs of both our clients and our consumers. California Business Bureau strictly enforces the Fair Debt Collection Practices Act, California ********* Act and **************** Portability and Accountability Act. Due to these regulations, we are limited with what can be shared with the Better Business Bureau.
However, we can confirm that the consumer has never made contact with our office nor responded to any of our collections notices or calls.
We invite the consumer to contact us directly ******************** to assist them with options to resolve the past due account.Initial Complaint
03/21/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
On July 16th, 2022, I ************************* was transported I believe by ambulance and woke up in the emergency room. I wasn't told much as to what happened or why I was there. I did not give any consent. I was released with little information. I did not receive anything in the mail in regards to this matter or any bills. I happen to be checking my credit report when I saw that it was in collections.Business response
03/21/2024
Thank you for contacting California Business Bureau. We appreciate the opportunity to respond to the above referenced complaint. As a collection agency, we make every effort to satisfy the needs of both our clients and our consumers. California Business Bureau strictly enforces the Fair Debt Collection Practices Act,California ********* Act and **************** Portability and Accountability Act. Due to these regulations, we are limited with what can be shared with the Better Business Bureau.
However, we can confirm that the consumer has a past due balance and as he confirmed yes he had services at this facility that still remain unpaid.
We invite the consumer to contact us directly ******************** to assist them with options to resolve the past due account. We can offer him several options if the balance can not be paid in full.Initial Complaint
03/19/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I was out of work and injured January 7th 2022. I was admitted to the ** and applied for emergy medical at that time. To my understanding everything has been taken care of at that time. December 12 "California Business Bureau, ran a hard inquiry on my credit for an "installment loan or are bank account", which I never authorized. They did not flag, me until 2 months later. Now a year later they are charging me interest of $433.34 in addition to what they claim i already owe $2389.00. I have no contract, with them not have I agreed to any kind of a payment with them. This is not my debt. It's absolutely absured that they are playing with my livelyhood.Business response
03/19/2024
Thank you for contacting California Business Bureau. We appreciate the opportunity to respond to the above referenced complaint. As a collection agency, we make every effort to satisfy the needs of both our clients and our consumers. California Business Bureau strictly enforces the Fair Debt Collection Practices Act,California ********* Act and **************** Portability and Accountability Act. Due to these regulations, we are limited with what can be shared with the Better Business Bureau.
However, we can confirm that the consumer has not responded to any of our many phone calls or statements sent. We can confirm that her medical insurance alleged was not effective at the time of service per the original creditor and that is why we have a past due balance. We encourage the consumer to follow up with her medical social worker regarding her eligibility concern and then contact our office after with the outcome.
We invite the consumer to contact us directly ******************** to assist with options to resolve the past due account.Initial Complaint
03/18/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
Not honoring warranty.Initial Complaint
03/14/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I am not liable for this debt with ****************** hospital,I do not have a contract with california buisness bureau, they did not provide me with the original contract as I requestedBusiness response
03/18/2024
Thank you for contacting California Business Bureau. We appreciate the opportunity to respond to the above referenced complaint. As a collection agency, we make every effort to satisfy the needs of both our clients and our consumers. California Business Bureau strictly enforces the Fair Debt Collection Practices Act, California ********* Act and **************** Portability and Accountability Act. Due to these regulations, we are limited with what can be shared with the Better Business Bureau.
However, we can confirm that the debt is valid and the consumer validated her debt to us according to our history records. She's made communication directly to us verifying this was indeed her debt.
We invite the consumer to contact us directly ******************** to assist with options to resolve the past due account and to remind her of our previous contact with her on her verification of the debt.Initial Complaint
03/11/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I am not liable for this debt with ****************** HOSPITAL , I DO NOT HAVE A CONTRACT WITH CALIFORNIA BUSINESS BU, THEY DID NOT PROVIDE ME WITH THE ORIGINAL CONTRACT AS REQUESTEDBusiness response
03/11/2024
Thank you for contacting California Business Bureau. We appreciate the opportunity to respond to the above referenced complaint. As a collection agency, we make every effort to satisfy the needs of both our clients and our consumers. California Business Bureau strictly enforces the Fair Debt Collection Practices Act, California ********* Act and **************** Portability and Accountability Act. Due to these regulations, we are limited with what can be shared with the Better Business Bureau.
However, we can confirm that our records show this debt is the responsibility of the consumer and still remains past due.
We invite the consumer to contact us directly ******************** to assist them with options to resolve the past due account.Initial Complaint
03/07/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with SAN ANTONIO REGIONAL HOSPITAL, I do not have a contract with CALIFORNIA BUSINESS BUREAU, they did not provide me with the original contract as I requested.Business response
03/11/2024
Thank you for contacting California Business Bureau. We appreciate the opportunity to respond to the above referenced complaint. As a collection agency, we make every effort to satisfy the needs of both our clients and our consumers. California Business Bureau strictly enforces the Fair Debt Collection Practices Act, California ********* Act and **************** Portability and Accountability Act. Due to these regulations, we are limited with what can be shared with the Better Business Bureau.
However, we can confirm that the consumer validated this debt in April 2021.
We invite the consumer to contact us directly ******************** to assist him with options to resolve the past due account.
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Customer Complaints Summary
103 total complaints in the last 3 years.
40 complaints closed in the last 12 months.