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Business Profile

Payment Processing Services

PayPal, Inc.

Headquarters

BBB accredited business seal
BBB Accredited BusinessARated by BBB
Visit Website(888) 221-1161Write a Review

About

Important information

  • Additional Info:
    To avoid delays, please include the name of the entity you are complaining against (Venmo, Honey, PayPal, Xoom) in your complaint.

Overview

Headquarters

PayPal, Inc.

2211 N 1st St

San Jose, CA 95131-2021

Get DirectionsView Service Area

Find a Location

PayPal, Inc. has 16 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    BBB Accreditation & Rating

    PayPal, Inc. is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Rating

    A

    Reasons for rating

    • 27,632 complaint(s) filed against business
    More InformationHow are BBB ratings calculated?

    Join Trusted Businesses

    Become BBB Accredited

    About This Business

    Honey is the simplest way to save when shopping online. We provide a set of free tools that ensure you're getting the best value, wherever you shop.

    BBB Accredited Since: 8/1/2001

    Years in Business: 27

    Products and Services

    Automatically find and apply coupons.
    Watch for price history, set notifications for price drops, and many more free tools to ensure you're getting the best value.

    Business Details

    Local BBB:
    BBB of Los Angeles & Silicon Valley
    BBB File Opened:
    1/12/2000
    Business Started:
    3/9/1999
    Business Incorporated:
    7/30/1999
    Type of Entity:
    Corporation
    Alternate Names:
    paypal.com
    PayPal.me
    Honey Science Corporation
    Honey
    Business Management:
    Hilary Alexander, Team Leader
    Mr. Dan Schulman, CEO

    Additional Contact Information

    Principal Contacts
    Hilary Alexander, Team Leader
    Customer Contacts
    Hilary Alexander, Team Leader
    Mr. Dan Schulman, CEO
    Additional Phone Numbers
    Other Phone: (402) 935-2050
    Additional Websites
    joinhoney.com
    Social Media

    Licensing information

    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    BBB records show a license number of 0002934145-0001-1 for this business, issued by 4-City Business License

    4-City Business License

    any street

    Any City CA

    BBB records show a license number of 202016010844 for this business, issued by 1-Secretary of State-Corp, LLC and Notaries

    1-Secretary of State-Corp, LLC and Notaries

    1500 11th Street

    Sacramento CA 95814

    916-6536814Website

    Additional Information

    Payment methods
    • Debit Card
    • MasterCard
    • PayPal
    • Credit Card
    • Venmo
    Business Categories
    Payment Processing Services, Online Shopping, Coupon Services, Cryptocurrency Exchange

    Latest Reviews

    • Jake T

      "Awful. A customer put down a non refundable deposit and changed their mind after a week." ... Read full review

    • Bayarmaa L

      "Around 12/28/2023, I discovered unauthorized and fraudulent transactions connected to my PayPal account totaling approximately $902.After discovering the unauthorized activity, I immediately contacted my bank and reported the transactions as fraud." ... Read full review

    • Victor M

      "I am filing a negative customer review because REMOVEDpermanently deactivated my account without valid justification and will not release my linked bank account and card. Because of the permanent limitation, the system will not allow me to remove these financial instruments, which prevents me from fully closing my account." ... Read full review

    View all Reviews

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.