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Business Profile

Online Shopping

Royaura

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Shopping.

About

This business has 1 alert

Important information

  • Advertising Review:

    On March 22, 2024,
    BBB Serving Los Angeles and Silicon Valley requested that the business
    substantiate, modify, or discontinue claims advertised on https://www.royaura.com/. The business advertises sales.


     


    The
    BBB Code of Advertising states that, "9.1 The unqualified term
    "sale" may be used in advertising only if there is a significant
    reduction from the advertiser's usual and customary price of the products or
    services offered and the sale is for a limited period of time. If the sale
    exceeds thirty (30) days, advertisers should be prepared to substantiate that
    the offering is indeed a valid price reduction and has not become their regular
    price. 9.2 Time limit sales must be observed. 9.2.1 For example, products or
    services offered in a "one-day sale," "three-day sale" or
    "this week only sale" should, as a general rule, be taken off
    "sale" and revert to the regular price immediately following
    expiration of the stated time. 9.3 Introductory sales must be limited to a
    stated time period, and the selling price should, as a general rule, be
    increased to the advertised regular price immediately following termination of
    the stated period. 9.4 Advertisers may currently advertise future increases in
    their own prices on a subsequent date provided that they do, in fact, increase
    the price to the stated amount on that date and maintain it for a reasonably
    substantial period of time thereafter. 9.5 If the advertiser, in good faith,
    decides at the end of the sale period to convert its sale price to a new
    regular price, it may do so if it no longer claims any savings. 9.6 The
    advertiser, in good faith, may decide to extend a time limit or introductory
    sale for a stated period. However, if that extension is for more than a short
    period of time, the advertiser must be prepared to substantiate that the
    offering is still a valid price reduction and has not become its regular
    price."


     


    As of April 15, 2024, the business has failed to respond to our
    request for substantiation, modification, or discontinuation of the advertised
    claims.

About This Business

Years in Business: 5

Business Details

BBB File Opened:
7/25/2022
Business Started:
4/7/2021
Business Management:
Customer Service

Additional Contact Information

Principal Contacts
Customer Service
Customer Contacts
Customer Service

Additional Information

Business Categories
Online Shopping

Latest Reviews

  • David D

    "I placed an order in the beginning of November 2025. I received an email telling me it was delivered." ... Read full review

  • Tamikka B

    "I ordered 3 jumpsuits and never received them. They said in an email that it was delivered on Christmas day which we don't get any deliveries on the holiday." ... Read full review

  • Dan T

    "Most of the Shirts are very nice. I did receive a couple of them, that did not look as good as their photo in their AD, so I asked for a refund." ... Read full review

View all Reviews

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