Reviews

This profile includes reviews for Priceline.com LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Priceline.com LLC has 10 locations, listed below.

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  Priceline.com LLC

  800 Connecticut Ave Norwalk, CT 06854-1631

  
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  Priceline.com LLC

  800 Connecticut Avenue Extended Norwalk, CT 06854

  
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  Priceline.com LLC

  800 Connecticut Ave. Norwalk, CT 06854

  
• 

  Priceline.com LLC

  Norwalk, CT 06854

  
• 

  Priceline.com LLC

  800 Connnecticut Avenue Norwalk, CT 06854

  

Review Details

• Review fromWes D

  Date: 06/27/2022

  1 star
  The worst company I have ever talked to, We booked car rental as they advertise that pick up is 24hrs a day, we flu to Baltimore airport found out that the car we rented place closes at 9pm or earlier sometimes. We where stranded in the middle of the night and had to uber to the hotel as the man on the help line said he cannot do anything else except refund us money after 10 days. I made huge complain to him that I will never ever use Priceline again, his answer was I hear you, we don't care we have many other costumers. What a crap for company to say that.

• Review fromChris S

  Date: 06/27/2022

  1 star
  I booked a trip to the ******** for November of 2021. Prior to the trip I found out I was unable to go for personal family matters, as well as my partners job was ramping up again with another strain of the corona virus as she is a respiratory therapist. I have been attempting to get a refund or credit for the trip for over a year now. Throughout the ordeal I have been told I will be called back and weeks pass without a call or email. Both Priceline and Turkish airlines have told me it’s the other’s responsibility for a refund yet I have gotten no where with either. The insurance company that they use said it’s not covered under their policy either. When I went to re book the tickets I had from cancelling to use them within the year, the US embassy gave warning to Americans of random kidnappings and said they strongly suggest not traveling there, as a military veteran I understand these warnings better than most and explained that with no assistance further. This is completely unacceptable for two companies like this to not work with a customer. Let alone not even have an answer or the consideration to call back and give an update. I strongly advise not using this company ever, I know I won’t and from the looks of it a lot of others won’t be either.

• Review fromDanielle A.

  Date: 06/27/2022

  1 star
  Horrible!! Please do not ever book a hotel reservation through Priceline! My husband booked a stay at a hotel but unfortunately due to a family emergency he was not able to make the reservation and we were told when I first called due to the circumstance they would give us a full refund and I have been calling them for a whole month trying to see what is going on only to find out through a email that they are now denying our request for a refund and no matter how much I tried to work it out for even a partial refund they just kept telling me no refund… horrible customer service! Priceline does not care about providing good service they just rather take your money and say to hell with the customer.

• Review fromShelly S

  Date: 06/26/2022

  1 star
  I purchased a hotel and flight and as long as you cancel within 24 hours you get a full refund. I cancelled within the time frame. I received only a refund for hotel not the flight. The email stated I would be reimbursed within 1-3 business days. After numerous phone calls and emails they tell me they did refund me and it was just a pending charge. I had to dispute it with my credit card company. Thank goodness I didn’t have to pay. Will never use priceline again.

• Review fromJerry V

  Date: 06/26/2022

  1 star
  On April 3rd 2022, we made hotel reservations for June 18th 2022. Some 76 days later. Priceline charged us at the time the reservation was made for about 742.00. When we arrived at the hotel we could not check-in. The hotel was supposed to be paid via a "virtual" card but it was not for the amount the hotel need which was 656.00. I had to call priceline and was on the phone with them for 45 minutes and couldn't get it resolved. We were told that the issue was with a third party company that priceline uses. In the footnotes of the agreement , it did say they were using a third party. But by all indicators it appeared we were deal with priceline. The receptionist at the hotel took it upon her self to get the issue resolved, thank God. Notice what we had to pay verses what the hotel was charging. Priceline was more expensive than the hotel itself.